We had an 10+ yr opener where the sensor eyes were picking up false indications, preventing the door from going down. I logged onto the Precision website 11pm Sunday evening and was able to make a service appt for Monday morning. Technician Sam called ~ 20 minutes ahead of his arrival on Monday morning to give us a heads up he was on his way. On site, he was very cordial, explained the situation, and some solutions--- all while not trying to upsell any product. New opener and rollers installed in ~ 1 1/2 hrs and everything is back to working as intended. Highly recommend!

- Brian Z

I had an urgent situation happen the other day with my garage door. The cable drum on one side broke and set the whole door ajar. I called Precision and they had a tech out in less than an hour! Sam M did a fantastic job! Since all of the mechanics of the door were so old, Sam had all of the materials on his truck and was able to get everything replaced with all new equipment in just 1 1/2 hrs. A true life saver as we were on the heels of another major winter storm and super frigid weather. Can’t thank you enough Precision and most importantly, Sam! ????

- Lance Foshe

Kyle and Jason were unable to fix my problem with my Genie 900 opener. I admit my garage is a mess but they had ample room to get to opener and wall switch. I was asked "so exactly what is it you would like me to do?" To which I replied, "well, by that question, I can tell this isn't going to go well" (obviously I wanted them to fix it, it was an electrical problem.). I sensed from the get go they really weren't keen on trying to fix it nor putting in a new one. But then having to pay $53.44 and then sign multiple signatures didn't leave me with a good experience.

- Randy

I have been putting off getting the garage door units repaired as unsure of the cost as needed new opener, unit, spring,etc. I called for an estimate. They came same day. The cost was reasonable and they began fixing it immediately and fixed in 1-2 hours at most. My neighbors will so impressed I am parking my car in the garage! Bryce was great- thorough, explained it all, gave me options, highly recommend!

- Patty Glaser