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Garage Door Repair Reviews in Des Moines Area, IA (Updated July 2026)
Precision Garage Door of Des Moineshas received 1420 reviews, averaging 4.94 Stars:
Des Moines, IA
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Residential Door Installer: Sutton Sears
Des Moines, IA
Our family has used Precision a number of times; you guys are great, the job you do is the best, and your employees know what they are doing and are great to deal with. Thanks.
- John Small
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Residential Service Technician: Scott Peterson
Altoona, IA
I have used Precision Door before, so calling them wasn't difficult. I had purchased a garage door opener and replaced it myself but couldn't get it to work. After calling the manufacturer of the opener they determined it was defective so I took it back and got another one. This one I installed and called the manufacturer to walk me through all the steps to get it going and it didn't work either. I called Precision Door and Ryan couldn't get it to work either so he dismantled for me and put up one of his own up and it worked. Ryan cleaned everything up and left and I took the opener back and got my money back. Ryan did a good job and he was done in no time. I felt bad sitting there watching him work but he kept saying no problem. Next time I will just call Precision Door the first time and hopefully I can get get Ryan again.
- Jerry Whetstone
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Residential Service Technician: Ryan Roby
Urbandale, IA
Adam was great! He identified the problem quickly and offered options. He discussed features and prices of each option thoroughly. He completed the repairs efficiently and was very professional.
- Chris Bowman
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Des Moines, IA
Precision garage door meet my expectations and then some. We heard about your company thru tv advertising and are garage door opener decided to go out on us after 30 years, so I decided to call. Wow Ryan called us at 8:00AM on a Sunday and said he was on his way. Ryan was very polite and courteous, and very professional. He gave us a quote to replace our old door opener and told us how long it would take him to complete the job. We like the no extra charge for nights and weekend policy. Thanks Precision Garage Door for the great service. Bob & Lou Anderson
- Bob Anderson
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Residential Service Technician: Ryan Roby
Des Moines, IA
The tech you sent was great and totally helpful got everything working correctly I will recommend him to all my family and friends He's a kepter
- Rick Garcia
Johnston, IA
The spring on our garage door broke on Friday afternoon. Went online and was able to book an appointment for Saturday between 2:00 and 4:00. Saturday morning they let us know that we'd been moved up to 12:00 to 2:00. Nathan arrived between 12:00 and 12:30. Gave us an estimate and quickly repaired the spring. It was an all around great experience.
- Tim Wiltfang
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Residential Service Technician: Nathan White
Des Moines, IA
installed my garage door
- Cathy Carmicheal
Ankeny, IA
The young man was polite professional and efficient . He cleaned up after the job was done .
- Peggy James
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Residential Service Technician: Worth Henry
Urbandale, IA
Adam Looman was great! Called ahead and arrived exactly when he said he would, he also arrived at 2pm out of our 2-4 window given. The repair was much more involved than we were expecting so he went step by step to explain what he quoted and why. I feel he did a great job and we understood and appreciate it.
- Angie Nichols
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Altoona, IA
Nathan was very professional in telling me what was wrong with the garage door. He suggested that I should get a new opener as the one I had was very old. He fixed the spring and installed a new opener. He did a fine job. My only problem was that I did not receive an itemized bill. I’m a little old fashioned and like to have something in writing to put in my file. If you could send me a statement I would be very grateful. You should have my address. Thank you
- LaRee Cory
Mitchellville, IA
The techs quickly diagnosed the problem, analyzed the existing equipment, provided facts on its future performance and provided options on the repair or replacement of equipment that was nearly 30 years old. Quickly prepared quotations for the repair options, and once selected completed the extensive repair within 90 minutes. Very impressed with the expertise and service.
- Kurt Bailey
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Residential Service Technician: Worth Henry
Urbandale, IA
I had a 20+ year old garage door opener that quit working, and it was evident I needed to replace it. I first called "Brand X" which touted 24/7 service, and while a service person did come out, I was advised that the office would call me that afternoon with an estimate and to schedule replacement. After four days I finally got a call back but told "Brand X" to forget it as out of frustration I had just called Precision and scheduled to them come out. In addition to confirming that I needed to replace the opener, I was astonished that they had everything they needed to begin work immediately. I was so impressed that although the identical opener on the other garage door was working fine, I had them replace it as well instead of waiting for it to fail. Our lead tech Kyle and his assistant were very organized and efficient, with removing the old units and installing both new units taking only about 2 hours. Very, very pleased. Thank you!
- Steve Verbeski
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Residential Service Technician: Kyle Muyskens
Des Moines, IA
Extremely impressed with the service we received after contacting Precision about broken garage door springs. Their tech, Grant, came to help and was very knowledgeable, professional and especially respectful working around the contents of our garage. He got new springs installed quickly, as well as addressed cables that needed replaced. Very happy with our experience, thanks again Grant and Precision team!
- Shelby Rathbun
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Residential Service Technician: Grant Sagan
Des Moines, IA
We had a great experience with our garage door installation. Derek Staker was friendly, professional, and worked quickly and efficiently despite the heat. The new garage door looks amazing, and Derek took the time to explain everything thoroughly before he left. We really appreciated his hard work and attention to detail. We'd highly recommend Derek to anyone looking for quality service!
- Kristina Rodriguez
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Residential Door Installer: Derek Staker
Des Moines, IA
Adam Looman serviced my garage door today.. What a great representative of your company. He did a great job and was kind and professional...Thank you Adam for your support as I was having a tough day!!!
- Karen Rasmussen
Ankeny, IA
Cody did a great job of explaining what needed to be replaced and what could wait for a later time without causing any significant problems. He was quick with the replacements, and was finished sooner than expected. Thanks Cody for a great job.
- Doug Taylor
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Ankeny, IA
My husband and I were in need of getting our garage door fixed. It flat out would not open without manually lifting it for which even then, was way too heavy to be doing this repeatedly. I had went on line to fine the best garage door repair service in town and came across this company whom responded immediately to my inquiry. They told me that I would have a technician out the following day to assist us with our needs. For one, I was very shocked. It's not only the weekend but a holiday as well. I wasn't expecting anyone until the following week. When I was told the time frame of when the technician would come, I accepted it and was also provided the option to accept an earlier time if the technician was available. I was ecstatic when I received the call sooner than arranged that the technician could come sooner. I received a message prior to the call with the technician's name and a little about him for which I really liked to see. The technician's name is Scott Peterson. Can I just say, 5 stars is not enough! I would give 10 or more!!! Scott was very kind. He provided a thorough explanation to what he saw with our garage doors which the main one had a broken spring. He provided us options to fix it which included either staying with the original system or getting a new one installed with a lifetime warranty. He showed us exactly what happened with the original install of the current system for which concerned us that we had been in our newly built home for no more than five years, and the system was already breaking! He provided us a few options and gave us his opinion. I appreciated him thoroughly explaining his work, providing us pictures of the work, and him giving us the options of fixing our system without any pressure. Once again, Scott deserves more than 5 stars!!! I would recommend him and Precision any day!! We had more than just the springs fixed, we received a new system! Thank you so much for all you do!
- Nicole Augsburger
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Residential Service Technician: Scott Peterson
Des Moines, IA
The Precision Door technicians were knowledgeable and right on the time promised. They assessed issues and then completed their work on the remote system and controls expeditiously while explaining what was necessary. Professional yet friendly. Just great!
- Joan Betts
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Des Moines, IA
the guy was really friendly and told me what he was going to do.. I highly recommend Precision Garage Door Company....
- Tonya Archer
Johnston, IA
Precision Garage Door of Des Moines replaced 2 garage door openers for us. Our technician Scott was great. He listened to the specific functions we wanted on the openers and tailored the units he installed to our exact requests. Additionally, Scott thoroughly inspected our 23 year old garage doors and outlined recommended maintenance and upgrades, We authorized this additional work and Scott then completed all the door repairs and opener installation on this one visit staying till the job was complete. Afterwards he helped us link our cars HomeLink to our openers. My wife and I can't believe how much better our garage doors function. We are extremely pleased with the quality job and service from Precision Garage Doors of Des Moines and their technician Scott!
- Mike Finan
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Residential Service Technician: Scott Peterson
Ankeny, IA
They were able to come within a few hours and fixed it quickly.
- Amy Lodes
Ankeny, IA
Same-day service - Complete. Professional. Personable people all the way. ** DO NOT use my name on your site! Thanks!
- DJB
Johnston, IA
Adam provided excellent service. Issues were explained so I could understand. And the work done was excellent. He was personable, professional, and great at what he did. We will call again.
- Pat
Altoona, IA
I emailed Precision Door Services of Des Moines at 9:50am this morning with a broken 18' residential garage door. After a few emails an appointment was scheduled for this afternoon. Scott called when he was 10 minutes away from my home, arrived on site, assessed the situation, provided a quote for exactly what I requested and performed the repair in 40 minutes. The price was within what I expected and Scott was extremely professional, polite and very clean. All replaced parts were removed form site and I am extremely happy that I called Precision Door Services of Des Moines.
- Greg Spooner
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Residential Service Technician: Scott Peterson
Urbandale, IA
The previous motor unit installation (by different company) was done incorrectly, causing the whole unit to fall. I was able to get quick service and repairs on my garage door system. A big thank you to Technician Ryan for the great service, professionalism, and skill in fixing this problem in a very timely manner. Will recommend to others.
- John Robnett
Pleasant Hill, IA
Scott did a great job. He is very knowledgeable, friendly, and professional. If any new repairs are needed, I'll be calling and asking for Scott personally.
- Tim Heater
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Residential Service Technician: Scott Peterson
Ankeny, IA
I called at just the right time today to get my very noisy garage door repaired. The tech was 10 minutes away! Cody Wallace thoroughly inspected the door & mechanism and fully explained recommended services & repairs including costs. He had all needed parts on his service van and completed the work in about an hour. Very pleased with the results!
- Brian Ney
Ankeny, IA
Our garage door was stuck and Nathan White was here within an hour and diagnosed and fixed the problem in no time flat. He was knowledgeable and kind and efficient. Thank you so much!!
- Randy Gorman
Johnston, IA
Caiden Farrand provided outstanding customer service......he replaced the light bulbs in both GDO openers and provided general maintenance. He was a very impressive and profestional young man!
- Jo Deaton
Chose Precision Garage Door to install a new door, because they were a couple hundred dollars than the company I had previously done business with. Happy to say it was a wise choice. Not only did they get a door that matches my other door. Sutton S. Installation put the competitor to shame. Extremely happy with the job .
- Matt Buller