Called Monday morning, Caiden your service technician was at our door 3 hours later. Caiden explained our options for a new garage opener and we decided on upgrading our 2008 craftsman to a new Genie belt drive. Was fast and friendly and very patient explaining our options and operating our new opener. Definitely a great technician and very knowledgeable !

- Dan Hickman

Excellent service! Very easy to schedule a repair. Caiden had my garage door working again in less than an hour. Highly recommend!

- JD Gresham

I really like your website so I can schedule a service repair on line. And being open until 11 PM is also customer focused

- Miles Tomlinson Jr

VERY FAST SAME DAY SRVICE. CAIDEN WAS GREAT WITH ALL THE REPAIRS ON OUR GARAGE DOOR. HIGHLY RECCOMEMD FOR ANY GARAGE DOOR NEEDS. THANKS, BRIAN

- Brian Lentz

We contacted you after a Google search for garage door repair in our area. Your staff that answered our call was very professional and scheduled a technician for same day service. Since we had a broken spring having it fixed same day was amazing. The technician contacted us en route and arrived as scheduled. He was professional, presented repair cost options, and was efficient getting the repair done. Definitely will recommend Precision Garage Door of Des Moines to others and will contact in the future when needed.

- Dennis Schuring

I called Precision at two, and my tech Caiden arrived at 3:00 PM. Caiden explained what was wrong, how it could be fixed, and how much the repair would cost. He went to work, and 30 minutes later, the repair we discussed, and more, were complete. Caiden was polite, and qui k with a smile and a firm handshake. We discussed possible concerns for the future, and how we would address them. And if I choose to replace my 40 year old door, I'll request Caiden. I trust him to do it fast and do it right, and anyone reading this should, too.

- Jame Rullestad

Very nice tech , an gave me 3 options for the repairs

- Gennaro Ligouri

I have used you for other garage door fixes in the past.

- Jim Lyons

Technician showed up for appointment on time, was courteous and explained conditions of the garage door and what was needed. Also took the time to go over what was done after the work was complete. My issues with Precision was that (1) they were not able to send someone out in an emergency when I couldn't open my garage door so that I could get to an appointment and (2) When asked, the technician stated that the warranty was transferrable and all that was needed was for the new owner to call in. This was important as I am thinking of downsizing and moving. The invoice I received after the repairs were done, stated the warranty was not transferrable. The door appears to be operating smoothly upon the technician's departure.

- Judy Curry

The technician (Caiden) was very courteous and proffessional. He performed a tune up and gave me options moving forward to help my garage door function at it's best. I feel confident I can trust my garage door care to Precision.

- Elizabeth P.

Service call was made within a few hours. Service man was very knowledgeable.

- Laurie Stilwell

I Highly Recommend, Precision Garage Door of Des Moines. I called and talked to Susan, She was Great, expecting to wait a few days to a week for a Technician to show up, this was at two in the afternoon and the Service Tech showed up at Five...Extremely Fast and Timely ! Caiden Farrand was the Professional Service Technician and He was Honest and Great to work with, turns out it is a job I can do myself by leveling the floor underneath the door so there is no gaps whatsoever between the bottom of the Garage Door and the Floor. Caiden charged me absolutely nothing for his Professional Advise and help saying the rubber seal on the bottom of my garage door was in good shape and not in need of replacement. No Charge for the Service Call and if I would have had work done a 5% Veteran Discount. I Highly Recommend Precision Garage Door Service of Des Moines !

- David Bayless

Very good service, on time and work done in a timely matter.

- Scared Heart

Precision Overhead Doir Service has always been top notch on their responses to our needs over the years. Today I had the garage door seal replaced and Caiden was our tech. He was friendly, professional, and efficient with the work he did. I am really pleased with way the new seal looks and would highly recommend Precision Door if you need work performed on your garage door. Caiden gets 5 stars as well for his performance and job knowledge.

- Bill Smalley

This company answers the phone by a real person. The gentleman that did the work for me was professional and kept me updated on pricing and what he was doing. He made sure all my questions where answered and showed me the work he completed.

- Pam Hugen

We had one side of our garage doors spring snap and break. So we needed to find someone to repair the door and where looking all night into the morning online to try and find someone. Looking through all the reviews. We found precision. And they where ranked extremely high with customer service and work. So we went ahead set up a appointment and where out the same day. And was able to get everything fixed and repaired in about a hour. Maybe less. Caiden was amazing and great. Very kind and caring. We will definitely get a hold of this company in the future for any work that needs done. Thank you Caiden so much.

- Chris Drinnin

The service man came promptly on time & made the necessary repairs within minutes, very appreciative.

- John Hock

They were out quickly, did a great job, and Caiden was really good to work with.

- Brian Godwin

I am so pleased that a technician was at our house and starting repairs within an hour of us calling. He separated out what was critical to fix and things that were going to need repair soon so we could decide which repairs to approve today. We appreciate the fast and honest service and repair.

- Mark Taylor

I chose Precision from seeing their TV ads. My garage door would not close and Caiden was to my home within a few hours of my calling to schedule. The door needed a number of adjustments/repairs to put it back in good condition and everything we needed was on the truck including new springs and rollers. Caiden was polite, professional and very knowledgeable. We will definitely use Precision Door again if need be.

- Lynn S.

Incredible service and workmanship. Caiden explained everything very well. He performed the job safely and efficiently. I am truly amazed at the response. My spring broke around 1030 am. I went online and there were same day appointments available, by 1215 Precision had my door fixed and running smoothly. Awesome work!!

- Jeff Halstead

Precision was recommended to me by my handyman, Randy, and the company has serviced my door twice. I appreciated the thorough diagnostics and explanations, delivered with respectfulness. I don't have a way to compare pricing with other companies, but I felt the pricing was fair. I appreciated the technician's ability to listen and answer my questions, and I have peace of mind that my door and openers are working smoothly and reliably.

- Elaine Wedeking

Caiden Farland arrived on time and completed the installation of a new garage door opener quickly and efficiently.

- John Krantz

Caden was great and the service was same day. Now I can use my car!

- Steve Ogden

Caden was professional and exacting in his work and evaluation. We really appreciate having a garage door specialist available when something comes up.

- Gregory Klein

A worker from Precision came to fix my garage door on a Saturday. He quickly assessed the problem and gave us three different options for necessary, mid-range and optimal repair service with corresponding prices and warranties. He arrived within 4 hours of my call and finished the work quickly and with no mess. I appreciated getting confirmation details, including a picture of the worker before he arrived.

- Kathe C

We had a tech at our house within 30 minutes of calling. Caiden was very nice, explained our options and took care of the work quickly. Will use them again in the future. Great service!

- Susan

A neighbor recommended them and I received a coupon packet in the mail and one of them was for Precision. Technician was very informative and willing to work with me. I appreciated his input. The last time I gave a rating for someone I got a response of "why didn't you rate them 5 stars if they did what you wanted". Well, I never give anyone 5 stars until I've worked with them for a while and nothing goes wrong. As far as I am concerned they were doing their job. Makes no difference what I think, unless they did something wrong.

- Donna Gonyea

Precision gave us Great customer service. Their response time was extremely fast. Service tech, Caiden, did a great job explaining repair options as well as completing the repair timely. Overall, a very good experience. Thank you.

- Nancy H

Great experience overall Same day service Excellent communication Explained repair project and made sure I was happy when job was completed

- Laura Martin