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Scott Peterson
Average: 4.98 stars
Scott Peterson's Bio:
Meet your Service Technician, Scott. He is originally from Malvern, IA and loves music, in fact he is a musician and plays the drums. Scott has toured with a band that has played in every state, but Hawaii and Alaska. His favorite drink while at work is an ice-cold Monster. We are happy to have Scott on our team.
West Des Moines, IA
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Residential Service Technician: Scott Peterson
Ankeny, IA
My husband and I were in need of getting our garage door fixed. It flat out would not open without manually lifting it for which even then, was way too heavy to be doing this repeatedly. I had went on line to fine the best garage door repair service in town and came across this company whom responded immediately to my inquiry. They told me that I would have a technician out the following day to assist us with our needs. For one, I was very shocked. It's not only the weekend but a holiday as well. I wasn't expecting anyone until the following week. When I was told the time frame of when the technician would come, I accepted it and was also provided the option to accept an earlier time if the technician was available. I was ecstatic when I received the call sooner than arranged that the technician could come sooner. I received a message prior to the call with the technician's name and a little about him for which I really liked to see. The technician's name is Scott Peterson. Can I just say, 5 stars is not enough! I would give 10 or more!!! Scott was very kind. He provided a thorough explanation to what he saw with our garage doors which the main one had a broken spring. He provided us options to fix it which included either staying with the original system or getting a new one installed with a lifetime warranty. He showed us exactly what happened with the original install of the current system for which concerned us that we had been in our newly built home for no more than five years, and the system was already breaking! He provided us a few options and gave us his opinion. I appreciated him thoroughly explaining his work, providing us pictures of the work, and him giving us the options of fixing our system without any pressure. Once again, Scott deserves more than 5 stars!!! I would recommend him and Precision any day!! We had more than just the springs fixed, we received a new system! Thank you so much for all you do!
- Nicole Augsburger
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Residential Service Technician: Scott Peterson
Johnston, IA
Precision Garage Door of Des Moines replaced 2 garage door openers for us. Our technician Scott was great. He listened to the specific functions we wanted on the openers and tailored the units he installed to our exact requests. Additionally, Scott thoroughly inspected our 23 year old garage doors and outlined recommended maintenance and upgrades, We authorized this additional work and Scott then completed all the door repairs and opener installation on this one visit staying till the job was complete. Afterwards he helped us link our cars HomeLink to our openers. My wife and I can't believe how much better our garage doors function. We are extremely pleased with the quality job and service from Precision Garage Doors of Des Moines and their technician Scott!
- Mike Finan
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Residential Service Technician: Scott Peterson
Altoona, IA
I emailed Precision Door Services of Des Moines at 9:50am this morning with a broken 18' residential garage door. After a few emails an appointment was scheduled for this afternoon. Scott called when he was 10 minutes away from my home, arrived on site, assessed the situation, provided a quote for exactly what I requested and performed the repair in 40 minutes. The price was within what I expected and Scott was extremely professional, polite and very clean. All replaced parts were removed form site and I am extremely happy that I called Precision Door Services of Des Moines.
- Greg Spooner
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Residential Service Technician: Scott Peterson
Adel, IA
Sunday morning and my primary door wouldn't open. I called the company I used for over 10 years and they would not come out on a Sunday. I remember watching ads for Precision, specifically their "no extra charge on weekends).....music to my ears. The representative that answered the call could not have been more friendly and efficient and scheduled a tech for an hour and a half later. She asked if I would be available earlier if he could make it earlier, and that he would call before coming. He did call and come well before the scheduled appointment. Upon arrival, he asked that I give him time to take photos and complete a thorough diagnostic of the door and all it's parts in order to give me an estimate an options. Then he gave me a very detailed and understandable explanation for his concerns (everything on the door was original from 1993 except the door opener and springs). What he was suggesting was for safety and longevity, validating the expense. I authorized the work and he completed everything in approximately an hour and again reviewed all he had done and tested the door a few times while I watched. He was very knowledgeable and patient with my questions. I highly recommend Scott and Precision!!!!!
- cspann
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Residential Service Technician: Scott Peterson
Pleasant Hill, IA
Scott did a great job. He is very knowledgeable, friendly, and professional. If any new repairs are needed, I'll be calling and asking for Scott personally.
- Tim Heater
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Residential Service Technician: Scott Peterson
Colfax, IA
Scott was very professional. He explained what was needed and gave repair estimate. Talked about full door replacement and made appointment for door guy to give estimate. Easy to work with and would recommend so far.
- Dennis Smith
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Residential Service Technician: Scott Peterson
Clive, IA
Scott Peterson was our technician. Very informative and knowledgeable. He made quick work replacing our broken door opener. Pleasant to deal with. Extremely happy with our purchase.
- Bob Paterson
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Residential Service Technician: Scott Peterson
Norwalk, IA
Scott was absolutely fantastic! He gave us honest recommendations and explained the thought process to us in depth which was so refreshing. Also the service was so much quicker than I anticipated. We haven’t used this company before but after this visit, we are definitely using Precision exclusively in the future! 10/10!
- Lauren Cochran
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Residential Service Technician: Scott Peterson
Norwalk, IA
Good install, everything work well. Cleaned up and left the garage in great shape.
- Jim Mahan
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Residential Service Technician: Scott Peterson
Winterset, IA
Scott did a fantastic job! He quickly assessed the problem, made all the necessary adjustments, and got our garage door working in no time at all! Very impressed with the level of service and would highly recommend Precision Garage Door Service!
- D Baer
Polk City, IA
Scott from Precision did a great job, he presented a cost prior to doing the work and went over the project once completed. I will recommend your group to my friends and family. Thank you again for the quick response on a holiday weekend.
- Dan Coate
Ankeny, IA
Eric was so kind & informed what was wrong with my door & why it needed some work on it before it would break.
- Diane Simonson
Urbandale, IA
Spring broke on my garage door last night around 9:30. I went online and made an appointment for today! Tech showed up on time and did a complete repair on my door….new springs, cable, rollers and I decided to purchase a new opener as well as mine is 11+ years old. Courteous, very thorough and the Tech asked me multiple times if I had any questions or concerns. Highly recommend Precision Doors for their great work and fair pricing!!
- Sharon Davidson
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Residential Service Technician: Scott Peterson
Johnston, IA
Our garage door broke on Saturday night. First thing Sunday morning Scott was there to fix it. He did an excellent job and explained everything he was going to do. Thirty minutes later our door was fixed! We’ll definitely call Precision again.
- Becky Wallace
Des Moines, IA
I am so happy that I chose Percision Door to check out my problem with my garage door opener. They had a service man out here within an hours after I made my phone call. The technician was very polite and friendly and explained everything completely. He did a very good job and I would recommend this company again. Thank you so very much.
- Dianna Diehm
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Residential Service Technician: Scott Peterson
Clive, IA
Your service technician, Scott, was very helpful and solved my problem in no time at all. I just moved to area and will definitely be putting your company in my contract list for service assistance on my garage door when needed.
- Suzette Fowler
Ankeny, IA
I was extremely impressed with Precision Garage Door. They came as soon as I booked an appointment online. Scott was extremely pleasant and I appreciated him describing the problem to me. I would recommend them to anyone
- Barbara Bates
Des Moines, IA
I called Precision Garage Door because of their add on TV. They came out within a half hour. He found the problem immediately and did an inspection of the entire system to be sure there were no other problems. There were several things that came up, so I asked him to install a new opener, and fix all the problems he found. He did a great job and I would recommend Precision to anyone.
- Linda Mcclannahan
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Residential Service Technician: Scott Peterson
Adel, IA
I saw Precision comes on weekends, and was pleased to book an online appointment for 2 hours later. Scott was extremely professional, communicated the problem & solution well, worked quickly & efficiently and didn’t rush through explaining how my new opener worked. I wouldn’t hesitate to call Precision again.
- Patricia McGowan
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Residential Service Technician: Scott Peterson
West Des Moines, IA
I called for an appointment and within an hour, Scott showed up. He couldn’t have been nicer and courteous and took care of the problem - a noisy garage door. I have used Precision door, several times and have always been satisfied. Again, Scott was great! AL
- Alice Labenz
Des Moines, IA
One of our garage door springs broke out of the blue and Precision Garage Door Service was out the same day about an hour later. Our technician, Scott, was friendly, professional, and knowledgeable. Definitely recommend their service!
- Joshua Jaeger
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Residential Service Technician: Scott Peterson
West Des Moines, IA
Excellent service, no hidden fees, no trip charge and 10% discount today. I couldn't find that from any other service companies, and on top of it, I had great service from Scott. He was very friendly and very knowledgeable. He took the time to explain everything he did to repair my garage door. Very happy customer!
- BBrock
Waukee, IA
Service very punctual and quickly repaired
- George Greer
Newton, IA
On time service and quality workmanship!!
- Michael Bird
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Residential Service Technician: Scott Peterson
West Des Moines, IA
I recently purchased a new pickup. I saw several Precision commercials that made me think I should get my door checked out before winter hits. Scheduled an appointment and they arrived on time. Scott checked everything. Made some adjustments and lubricated rollers and springs. Nice and quiet and all in order. Great job guys!!
- David Pierce
Urbandale, IA
I called to ask for garage door broken spring repair. After I explained the situation, the lady who picked up the phone said the price could be around $90-$189 with no labor fee. Next day, Scott the technician came and estimate the cost for me, it went up to nearly $1000 for he said the company would not change that type of spring but my garage system (not include the automatic opener) needed to be changed. I decided not to have it done at the time, but I really appreciated the free estimation and Scott is a nice guy. Thank you.
- Andrew Vang
Clive, IA
We have lived at our house for roughly 6.5 years. In this time we have had constant issues with our garage doors. Today we called Precision Door and Scott came out and fixed our constant issues. He was knowledgeable and efficient. We have the piece of mind knowing we have the right equipment now and shouldn’t have the same issues moving forward. Also, I am so grateful they were open on a Saturday because of course that’s when everything always breaks down! Thank you again for coming to our rescue!
- Anne Guy
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Residential Service Technician: Scott Peterson
Urbandale, IA
Given my wife seeing your ads on local television, she contacted your offices and the office staff scheduled an appointment to happen within a couple of hours. Scott Peterson arrived promptly at the scheduled appointment time. He reviewed the condition of our existing garage door, the history of the garage door opener and associated fittings and offered potential solutions. We opted for a new Genie garage door opener with associated parts, including new springs, rollers and chain drive. Scott worked continuously while here, accomplishing the complete installation in under two hours. Scott even took the time to program my vehicle's garage door opener button. Scott gave us a tour of his competed work, how the new garage door opener will work, and how to maintain the new pieces he installed. We could not have expected a more professional installation. Thank you.
- Tom Kane
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Residential Service Technician: Scott Peterson
Ankeny, IA
The door broke at 10:30 p.m. and snow storm on the way. Saw 5 star reviews and open until 11 p.m. Called and got Scott was excellent and on time at 10:00 A.M. the next day! Gave choices, explained well and saw the problems he showed me. Set up openers to vehicles. We went with fix it all (rollers, springs, etc.) to save more trouble and another call back later, which also appealed to us with included 10 year warranty. We had the intel opener system installed six years ago by the same company. Excellent customer service!
- Jackie B
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Residential Service Technician: Scott Peterson
Technician arrived earlier than the scheduled time. Very professional and completed the work quickly and checked everything over. Precision Door always does a great job!! No need to call anyone else.
- Rob Dunham