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about Precision Garage Door in:
West Des Moines, IA
Precision Garage Door of Des Moineshas received 179 reviews, averaging 4.91 Stars:
West Des Moines, IA
Product:
Residential Service Technician: Sam Mathis
West Des Moines, IA
Great customer service and great job done by Caiden, very professional and very knowledgeable.
- Greg Rasmussen
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Residential Service Technician: Caiden Farrand
West Des Moines, IA
Jordan was prompt, efficient, and fixed the problem quickly.
- Jon Rubino
West Des Moines, IA
If you want to get ripped off by the worst company call them they quote me 780 to fix my garage door I call a great guy on CL and he did it for 350. This company wants to change parts that you don’t need or want to charge you extra. Literally scammers.
- Juan Rodriguez
West Des Moines, IA
Our service technician, Brandon Cosner did an excellent job describing our issues and giving us an exact quote, with options, of how to address the issues. Very thorough, efficient, and did a great job. Thanks Precision!
- Kim Wallace
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Residential Service Technician: Brandon Cosner
West Des Moines, IA
M precision garage door technician arrived on time/ actually ahead of schedule. He was professional in listening to my garage door issues, assessing my door and presenting me with the options to fix my garage door. He did an excellent job of replacing the worn door parts. He sent me a thorough service invoice to my email. He also provided me with company contact information in case I have any need for future repair work. Thanks for your great service. Steven A Johnson
- Steven Johnson
West Des Moines, IA
The service was great. Matthew called to let me know he was arriving early. His timeliness in supplying what was needed was very impressive. He took the time to explain the issue i was having everything worked out. Now, I can open the garage without being directly in front of it. Thank you for your service....
- Portia Washington
Product:
West Des Moines, IA
Kyle and Grant were polite, efficient, and answered all my questions. They did not try to pressure me, but made sure I had all the information with which to make a decision on what I wanted to do. My new garage door opener is quiet, and I'm loving FINALLY having a system that I can link with my car! I will be calling this company again when I'm ready to replace the rollers and spring!
- Marcia Jensen
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
I received some damage to my garage door during one of our recent summer storms. I called Precision for an estimate to replace the door. From the initial phone call through the completion of the installation process, I was met with professionalism and excellent customer service. They were prompt with scheduling. The installer (Brody) was extremely personable and was very knowledgeable in answering all of my questions. They were right on time as scheduled and completed the job quickly and efficiently. Thank you for the great service and I will recommend your services!!
- Denise Potter
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Residential Door Installer: Brody Sandin
West Des Moines, IA
THE SERVICE WAS GREAT VERY PROFESIONAL AND VERY AFFORDABLE I FOUND YOU BY SEEING YOU ON MY TV
- greg moyer
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Residential Service Technician: Jordan Andrus
West Des Moines, IA
Kyle showed up on schedule and was very prompt and professional! Garage door is working like it's brand new and it's comforting to know if something goes wrong in the future who we're going to call! Thank you Kyle!!
- Steve Gullion
West Des Moines, IA
This is a legitimate 5-star rating. I booked Precision on a Tuesday morning when I was leaving for work and my door wouldn't close. I didn't know how to interpret the error messages from my garage door opener unit, and I was flustered from being late -- so I made a call for help. I booked online that morning and was given an instant appointment confirmation. I was contacted later that day by a customer service rep/dispatcher to better understand my situation. A few minutes later I got a phone call from my technician, Sam, who was able to arrive about 15 minutes early! We hadn't even started the job and it was exceeding my expectations. Once the work began, Sam treated me and my home with complete respect and he even took the time to educate me about the various component parts of an overhead door. Dude knows his stuff and handled the entire job, my stress included, ....near perfectly. Good work. I rarely leave reviews. And this comes on the heels of an unrelated, not-so-great customer experience with another company. Different industry. But this was enough to make my day and course-correct my week. Give 'em a call.
- Paul Edwards
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Residential Service Technician: Sam Mathis
West Des Moines, IA
I have not received a copy of my approved work order/invoice which the technician said he was sending to my home email, [email protected] I was pleased with the prompt booking of my door repair service appointment.
- Michael Pappas
West Des Moines, IA
Timely service, tech was friendly, professional and quick. Quality service and product for a fair price. Highly recommend!
- Joe Baker
Product:
West Des Moines, IA
You suggested up to $2000 worth of repairs. Overhead Doors inspected and fixed for $600 Probably won't be calling you again!!!
- Roger Brooks
West Des Moines, IA
Precision Garage Door of Des Moines installed a new garage door opener and accessories in the past. Recently my door was closing hard the last foot before hitting floor so I called for service. The technician was Sam Mathis and he was great--very courteous, professional and helpful. He explained everything and he could not have been better. He is the type of employee I would hire in my business. D Peterson
- D Peterson
West Des Moines, IA
I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L
- Ronald Lauridsen
West Des Moines, IA
Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.
- judy curry
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Residential Service Technician: Sam Mathis
West Des Moines, IA
I decided to try Precision at my neighbor’s recommendation after being underwhelmed with another company’s tech previously. I can’t say enough positive things about your service-Sam made everything easy to understand, offering several options to choose from and as I told him in all sincerity, it was a pleasure to meet him. You expect technicians to be good at what they do, when they present themselves as decent human beings, that’s going the extra mile. Thank you Precision!
- Ruth Brown
Product:
West Des Moines, IA
The Tech (Sam) was very courteous, knowledgeable and listened. He gave good advised on all possibilities and wasn't pushy.Response time was very good. Was my pleasure to work with him. Thanks Stephen
- Stephen Munwe
West Des Moines, IA
I contacted several garage door companies and had them send representatives over. I chose Precision because of the professionalism and courtesy of their representative and their competitive price. The installer came on the date agreed to and on time. He explained what he was going to do and how. He asked if I had any questions and I say no. He went to work immediately and did not loiter around or waste any time. He even courteously declined the cup of coffee I offered him. He finished the job within the 4-hour time frame he had projected. The doors look great. I am glad I chose Precision.
- Thomas Simson
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Residential Door Installer: Hunter Schuler
West Des Moines, IA
Jordan did a tremendous job explaining the problem, installing the new opener, and servicing (spraying lubricate) the moving parts of the existing door. Great guy!!!
- Joe Hutchinson
West Des Moines, IA
We are very pleased with our results. I feel it was very reasonably priced for what we got. Wonderful job done, I would use them again.
- Tammy Hernandez
Product:
West Des Moines, IA
Ryan Swift was professional and knowledgeable. Very friendly and went right to work to replace the overhead spring on our garage door. He completed the job in about an hour. No fuss…. No muss. I would definitely recommend Precision Door of Des Moines.
- Alice Matthews
Product:
West Des Moines, IA
Brody is very kind and polite. Easy to schedule appointments&pleasure to work with your company
- Viktoriia Denys
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Residential Door Installer: Brody Sandin
West Des Moines, IA
Very friendly and fast service. Would recommend this company for all garage door issues.
- Mark Burow
West Des Moines, IA
My garage door spring broke late Friday morning. My usual service company wasn't able to fix it until the following Monday. I decided to call Precision Garage Door after having seen their ads on TV. They were able work me in that afternoon which was great because the door was down and not going anywhere with a broken spring. Their technician Jordan A. did a great job! He started off with a full evaluation of the door, gave me a list of additional options to consider beyond just fixing the springs. I decided what I wanted done and he did it with no pressure whatsoever. I felt like I came away with a new door, it was great!
- Thomas Truex
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Residential Service Technician: Jordan Andrus
West Des Moines, IA
Came promptly and completed the work quickly. I’m impressed as always with this company.
- Fran pottinger
West Des Moines, IA
I ABSOLUTELY LOVED Precision! Very professional, very on time and couldn't believe the exceptional service! Kept me informed on all issues and what needed done! Most definitely will use again and recommend this company!
- Karen Baker
Product:
Residential Service Technician: Jordan Andrus
West Des Moines, IA
Amazing service and very efficient. Jordan did a great job and was very kind. I would definitely recommend Precision to others.
- Sam Musser
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Sam was very helpful and figured out the problem quickly. He explained everything to me, including what my choices were. He set everything up, showed me how it worked. He made sure I was comfortable with my new system. He did a great job.
- Tanya Updegraff