Garage Door Repair Reviews in West Des Moines, IA (Updated May 2026)

Excellent

- Marna McFarland

Exemplary service from beginning to end. It was easy to schedule my same day appointment with Jessica and her manner took the sting out of having a problem with my garage door. Grant, my technician, was able to explain what had happened right away and was able to arrive earlier than had been scheduled. I wouldn’t hesitate to contact them again should I have a problem.

- Deb R.

The two technician's were very polite and knowledgeable and explained what was recommended and why. After the project was completed they explained how everything worked as the old garage door opener was old and needed updated and programed. They also replaced some needed parts. I am very pleased to have called Precision and got scheduled so quickly!

- Debbie Wheeler

I had a problem with my Genie outdoor key pad garage door opener. I thought that I just needed to replace the batteries but apparently it had become disconnected to my overhead opener. After trying to contact Genie about the problem without success, I called Precision Garage Doors who had done the install of the overhead opener and key pad a couple of years ago. They agreed to come out and look at the key pad and determine why it was no longer working since it wasn't a battery problem. Eric came to my residence and quickly determined that the key pad was no longer activating the overhead opener and had to be re-synched. He completed the process quickly and my key pad was operational again. The best part, no charge for the service! Precision is my go to business for any problems with my garage doors. Great service and good people to work with.

- Robert Cox

What a life saver! Had a spring go out on our door and was able to get them out the same day. They gave us the options, never pushed us into anything we didn't want. Caiden F was great. Finished the job fast and we are really happy. Call them!

- Shawn Wilson

Very helpful and took the time to explain things.

- Chris Nelson

Can't thank your team enough for the great service! Zach did a great job with the estimate, it was straightforward and no hidden costs or fees, and it was a fair price. Caiden was our technician and he did a fantastic job. He was quick and had the work done in no time. Now, when my garage doors are closed, I don't see light coming on either side of the door anymore. The new seal on the bottom of both my garage doors made so a difference. This is the second time your team has worked at my home and both times I have been nothing but impressed. THANK YOU!

- Steve Couchman

4/21/26..Worth responded to my request for garage door maintenance today. I found Worth very courteous, and knowledgeable about my door. He knew what to do and had it completed quickly and to my satisfaction and a reasonable price.

- Kent Vanzee

SAM AND NATHAN.......FANTASTIC JOB! VERY KNOWLEDGEABLE AND PROFESSIONAL.GREAT JOB INSTALLING OUR NEW GENIE GARAGE DOOR OPENER. THEY RAN THROUGH THE OPERATION, VERY PATIENT, THEY TOOK THE TIME TO ANSWER ALL MY QUESTIONS. I WOULD HIGHLY RECOMEND THEIR SERVICES.

- Jim Trujillo

I love that you are local and are always on time. Every one of your technicians have been knowledgeable and very helpful. Thank you

- Diana Hiatt

We purchased a garage door two years ago - service at the time was amazing. Since then the electric opener on the garage wall went bad (not part of the original purchase, years old!) Hunter came out a year ago and went over and above trying to fix the unit, tracking down wiring, replacing wiring, and it ended up having to be replaced. We thought he was excellent at the time but I didn't write a review. The cable came off the door, and Hunter was out again to fix it. He is sooo thorough with everything he does. He not only fixed it, but noticed that the board the unit is attached to was slightly loose, secured that. He also made a point to tell us what we needed to do to maintain the door to keep it lubricated, and even left a can of lubricant for us to make sure we had the right stuff! Hunter is a huge asset to your company! Very pleasant, and extremely service minded! Every contact we've had with Precision Door has been an excellent experience, highly service oriented and I highly recommend to anyone!

- Kathy Love

This was probably one of the best experiences I have had with home repairs. My garage door decided that a Saturday afternoon was the perfect time to break (it wasn't). I contacted Precision at about 2pm. Brandon was dispatched and arrived by about 3pm. He replaced the tracks, wheels, and springs and was done before 430pm. WOW. It's so nice to have a garage door that not only works, but no longer wakes up the entire neighborhood every time I open it. THANK YOU!!! 11/10 Would definitely recommend!

- Michele

They were right on time and did a great job

- David Walker

Very friendly and professional, finished the work in timely manner.

- Edis Beganovic

I liked the fact that your phone service was 24/7 and I could call on a Sunday night and set up a Monday morning appt. Very helpful for someone that needs to get ASAP service!

- Marilyn Peters

I called Precision Garage because I had seen their ad on TV, and am glad I did. They were quick to respond, and had my new door installed within a couple of days. Their employees are very professional and talented. I will not hesitate to call them when needed. I highly recommend them.

- Jamie Ward

Appointment made for the next day. All issues resolved quickly. Very professional installer. Explained options clearly. Came highly recommended by a neighbor and I know why.

- Neil Broderick

Thank you for the fast service

- Robert Harney

I accedentially backed into my garage door before it was fully lifted. Kyle and his assistant were professional courteous. They provided me with multiple options and they did a great job on repair.

- Deborah Lewis

Precision was quick to send out Grant, who did a great job! Grant spent time explaining areas that needed to be fixed and why. He was courteous and ensured the job was done right.

- Lindsey E.

Caiden was a true professional, explained the problem and resolution, checked out all parts to ensure other problems weren’t in the lurk, and complete the job quickly and efficiently.

- Lana Nelson

Was great experience with your tech Sam! Very professional with answers and checked proactively for any issues. Enjoyed the experience and will Recommend your company to friends and family!

- Kevan Cortright

Our garage door spring broke and scheduled online at 7pm and Shawn came out the next day. He let us know that the cables were also going out and was able to repair everything in less than an hour. Easy scheduling and quick customer service. Will use them again!

- Rachel N

Wonderful prompt service! Knowledgeable technicians! Will recommend Precision Garage Door Service to others!

- ALLEN AND RUTH DOWNEY

Grant was prompt and on a sunday morning! Thanks.

- richard yach

Super happy with Jordan's work to fix our garage door! Cables broke and left the door stuck & crooked at the end of the day. We needed help before 7:30am the next day. He arrived within an hour and had things fixed very quick. He was careful getting the work done between our vehicles and the door.

- Scott Dadisman

huge fan of Precision Door. this is the only company that my construction company goes to with our overhead door issues!

- 515 Exteriors

I just have to say that my experience with Precision was absolutely one of the best I have ever had with any repair service. The tech was able to address all of my questions with satisfaction. The young gentleman was very professional. The company was very prompt I called spoke with customer service sit up the repair and the repair and my problem was all solved within a 2 hour window. Now that is SERVICE!!!! Thank You! Keep up the good work.

- Cyndy Ellis

Every time I use precision door, the service is excellent. The technicians are polite and they get the job done right the first time.

- Greg Boal

The technician called and was able to complete the repairs before our scheduled appointment! Brandon Cosner did an excellent job. We will definitely use you again if the need arises.

- Eric Wilson