Garage Door Repair Reviews in West Des Moines, IA (Updated July 2026)
Precision Garage Door of Des Moineshas received 310 reviews, averaging 4.91 Stars:
West Des Moines, IA
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Residential Service Technician: Ryan Roby
West Des Moines, IA
This company is wonderful and will never use anyone else for any garage related needs….they are prompt, kind, knowledgeable and get the job done and explain everything thoroughly so you understand and they are the best! Call Precision….they will take very good care of you and get the job done right!
- Kelli Palazzo
West Des Moines, IA
Eric came out to check out why my remotes weren't working with new batteries in them. Both the inside button and the outside pad worked. He discovered the problem, documented it and made warranty recommendations in case this happens again. All 3 remotes now work. I would highly recommend Eric as he was thorough, personable and an excellent representative of Precision Garage Door. Lisa S.
- Lisa Speiser
West Des Moines, IA
Precision Door made the whole process of getting my broken springs replaced SO easy! I booked an appointment online (super easy to do) and they sent text messages to keep me updated on everything. My technician was Nathan, and he was prompt, professional and efficient. He clearly explained all of my options prior to any work being done and once he started, he did a wonderful job of fixing the problems. I highly recommend Precision Door!
- Jodie Beach
West Des Moines, IA
I called for a repair and two hours later Nathan White was here explaining the repair needed. Extremely pleased with the work and his professionalism. .
- Steve Young
West Des Moines, IA
Great service provided today. I needed a garage keypad replaced. Called in the morning and Desiree offered the 4:00-6:00 pm slot with possibility of earlier if I would be available. Cody arrived at 3:20 pm after giving me 20-25 minutes’ notice. Very personable and efficient service. Will definitely use this company again.
- Diane Benoit
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Residential Service Technician: Cody Wallace
West Des Moines, IA
Exceeded my expectations
- Wayne Paterson
West Des Moines, IA
Precision Doors have never disappointed me. Always professional and complete the job to perfection
- Doug Staiert
West Des Moines, IA
terrific technician! personal and very knowledgeable.
- John Logan
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Residential Door Installer: Brody Sandin
West Des Moines, IA
Excellent
- Marna McFarland
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Residential Service Technician: Adam Looman
West Des Moines, IA
Exemplary service from beginning to end. It was easy to schedule my same day appointment with Jessica and her manner took the sting out of having a problem with my garage door. Grant, my technician, was able to explain what had happened right away and was able to arrive earlier than had been scheduled. I wouldn’t hesitate to contact them again should I have a problem.
- Deborah Ritter
West Des Moines, IA
The two technician's were very polite and knowledgeable and explained what was recommended and why. After the project was completed they explained how everything worked as the old garage door opener was old and needed updated and programed. They also replaced some needed parts. I am very pleased to have called Precision and got scheduled so quickly!
- Debbie Wheeler
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
I had a problem with my Genie outdoor key pad garage door opener. I thought that I just needed to replace the batteries but apparently it had become disconnected to my overhead opener. After trying to contact Genie about the problem without success, I called Precision Garage Doors who had done the install of the overhead opener and key pad a couple of years ago. They agreed to come out and look at the key pad and determine why it was no longer working since it wasn't a battery problem. Eric came to my residence and quickly determined that the key pad was no longer activating the overhead opener and had to be re-synched. He completed the process quickly and my key pad was operational again. The best part, no charge for the service! Precision is my go to business for any problems with my garage doors. Great service and good people to work with.
- Robert Cox
West Des Moines, IA
What a life saver! Had a spring go out on our door and was able to get them out the same day. They gave us the options, never pushed us into anything we didn't want. Caiden F was great. Finished the job fast and we are really happy. Call them!
- Shawn Wilson
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Residential Service Technician: Caiden Farrand
West Des Moines, IA
Very helpful and took the time to explain things.
- Chris Nelson
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Residential Service Technician: Caiden Farrand
West Des Moines, IA
Can't thank your team enough for the great service! Zach did a great job with the estimate, it was straightforward and no hidden costs or fees, and it was a fair price. Caiden was our technician and he did a fantastic job. He was quick and had the work done in no time. Now, when my garage doors are closed, I don't see light coming on either side of the door anymore. The new seal on the bottom of both my garage doors made so a difference. This is the second time your team has worked at my home and both times I have been nothing but impressed. THANK YOU!
- Steve Couchman
West Des Moines, IA
4/21/26..Worth responded to my request for garage door maintenance today. I found Worth very courteous, and knowledgeable about my door. He knew what to do and had it completed quickly and to my satisfaction and a reasonable price.
- Kent Vanzee
West Des Moines, IA
SAM AND NATHAN.......FANTASTIC JOB! VERY KNOWLEDGEABLE AND PROFESSIONAL.GREAT JOB INSTALLING OUR NEW GENIE GARAGE DOOR OPENER. THEY RAN THROUGH THE OPERATION, VERY PATIENT, THEY TOOK THE TIME TO ANSWER ALL MY QUESTIONS. I WOULD HIGHLY RECOMEND THEIR SERVICES.
- Jim Trujillo
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West Des Moines, IA
I love that you are local and are always on time. Every one of your technicians have been knowledgeable and very helpful. Thank you
- Diana Hiatt
West Des Moines, IA
We purchased a garage door two years ago - service at the time was amazing. Since then the electric opener on the garage wall went bad (not part of the original purchase, years old!) Hunter came out a year ago and went over and above trying to fix the unit, tracking down wiring, replacing wiring, and it ended up having to be replaced. We thought he was excellent at the time but I didn't write a review. The cable came off the door, and Hunter was out again to fix it. He is sooo thorough with everything he does. He not only fixed it, but noticed that the board the unit is attached to was slightly loose, secured that. He also made a point to tell us what we needed to do to maintain the door to keep it lubricated, and even left a can of lubricant for us to make sure we had the right stuff! Hunter is a huge asset to your company! Very pleasant, and extremely service minded! Every contact we've had with Precision Door has been an excellent experience, highly service oriented and I highly recommend to anyone!
- Kathy Love
West Des Moines, IA
This was probably one of the best experiences I have had with home repairs. My garage door decided that a Saturday afternoon was the perfect time to break (it wasn't). I contacted Precision at about 2pm. Brandon was dispatched and arrived by about 3pm. He replaced the tracks, wheels, and springs and was done before 430pm. WOW. It's so nice to have a garage door that not only works, but no longer wakes up the entire neighborhood every time I open it. THANK YOU!!! 11/10 Would definitely recommend!
- Michele
West Des Moines, IA
They were right on time and did a great job
- David Walker
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West Des Moines, IA
Very friendly and professional, finished the work in timely manner.
- Edis Beganovic
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Residential Service Technician: Grant Sagan
West Des Moines, IA
I liked the fact that your phone service was 24/7 and I could call on a Sunday night and set up a Monday morning appt. Very helpful for someone that needs to get ASAP service!
- Marilyn Peters
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West Des Moines, IA
I called Precision Garage because I had seen their ad on TV, and am glad I did. They were quick to respond, and had my new door installed within a couple of days. Their employees are very professional and talented. I will not hesitate to call them when needed. I highly recommend them.
- Jamie Ward
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Residential Service Technician: Brandon Cosner
West Des Moines, IA
Appointment made for the next day. All issues resolved quickly. Very professional installer. Explained options clearly. Came highly recommended by a neighbor and I know why.
- Neil Broderick
West Des Moines, IA
Thank you for the fast service
- Robert Harney
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West Des Moines, IA
I accedentially backed into my garage door before it was fully lifted. Kyle and his assistant were professional courteous. They provided me with multiple options and they did a great job on repair.
- Deborah Lewis
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
Precision was quick to send out Grant, who did a great job! Grant spent time explaining areas that needed to be fixed and why. He was courteous and ensured the job was done right.
- Lindsey E.
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Residential Service Technician: Grant Sagan
West Des Moines, IA
Caiden was a true professional, explained the problem and resolution, checked out all parts to ensure other problems weren’t in the lurk, and complete the job quickly and efficiently.
- Lana Nelson
Ryan was my technician today and he did a fantastic job. He was very thorough and went over everything that needed addressed with my garage door and opener. He finished the job quickly and was professional and courteous.
- Ty Knox