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about Precision Garage Door in:
West Des Moines, IA
Precision Garage Door of Des Moineshas received 168 reviews, averaging 4.93 Stars:
West Des Moines, IA
Product:
Residential Service Technician: Sam Mathis
West Des Moines, IA
I have not received a copy of my approved work order/invoice which the technician said he was sending to my home email, [email protected] I was pleased with the prompt booking of my door repair service appointment.
- Michael Pappas
West Des Moines, IA
Timely service, tech was friendly, professional and quick. Quality service and product for a fair price. Highly recommend!
- Joe Baker
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Residential Service Technician: Ryan Swift
West Des Moines, IA
You suggested up to $2000 worth of repairs. Overhead Doors inspected and fixed for $600 Probably won't be calling you again!!!
- Roger Brooks
West Des Moines, IA
Precision Garage Door of Des Moines installed a new garage door opener and accessories in the past. Recently my door was closing hard the last foot before hitting floor so I called for service. The technician was Sam Mathis and he was great--very courteous, professional and helpful. He explained everything and he could not have been better. He is the type of employee I would hire in my business. D Peterson
- D Peterson
West Des Moines, IA
I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L
- Ronald Lauridsen
West Des Moines, IA
Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.
- judy curry
Product:
Residential Service Technician: Sam Mathis
West Des Moines, IA
I decided to try Precision at my neighbor’s recommendation after being underwhelmed with another company’s tech previously. I can’t say enough positive things about your service-Sam made everything easy to understand, offering several options to choose from and as I told him in all sincerity, it was a pleasure to meet him. You expect technicians to be good at what they do, when they present themselves as decent human beings, that’s going the extra mile. Thank you Precision!
- Ruth Brown
Product:
West Des Moines, IA
The Tech (Sam) was very courteous, knowledgeable and listened. He gave good advised on all possibilities and wasn't pushy.Response time was very good. Was my pleasure to work with him. Thanks Stephen
- Stephen Munwe
West Des Moines, IA
I contacted several garage door companies and had them send representatives over. I chose Precision because of the professionalism and courtesy of their representative and their competitive price. The installer came on the date agreed to and on time. He explained what he was going to do and how. He asked if I had any questions and I say no. He went to work immediately and did not loiter around or waste any time. He even courteously declined the cup of coffee I offered him. He finished the job within the 4-hour time frame he had projected. The doors look great. I am glad I chose Precision.
- Thomas Simson
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Residential Door Installer: Hunter Schuler
West Des Moines, IA
Jordan did a tremendous job explaining the problem, installing the new opener, and servicing (spraying lubricate) the moving parts of the existing door. Great guy!!!
- Joe Hutchinson
West Des Moines, IA
We are very pleased with our results. I feel it was very reasonably priced for what we got. Wonderful job done, I would use them again.
- Tammy Hernandez
Product:
West Des Moines, IA
Ryan Swift was professional and knowledgeable. Very friendly and went right to work to replace the overhead spring on our garage door. He completed the job in about an hour. No fuss…. No muss. I would definitely recommend Precision Door of Des Moines.
- Alice Matthews
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Residential Service Technician: Ryan Swift
West Des Moines, IA
Brody is very kind and polite. Easy to schedule appointments&pleasure to work with your company
- Viktoriia Denys
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Residential Door Installer: Brody Sandin
West Des Moines, IA
Very friendly and fast service. Would recommend this company for all garage door issues.
- Mark Burow
West Des Moines, IA
My garage door spring broke late Friday morning. My usual service company wasn't able to fix it until the following Monday. I decided to call Precision Garage Door after having seen their ads on TV. They were able work me in that afternoon which was great because the door was down and not going anywhere with a broken spring. Their technician Jordan A. did a great job! He started off with a full evaluation of the door, gave me a list of additional options to consider beyond just fixing the springs. I decided what I wanted done and he did it with no pressure whatsoever. I felt like I came away with a new door, it was great!
- Thomas Truex
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Residential Service Technician: Jordan Andrus
West Des Moines, IA
Came promptly and completed the work quickly. I’m impressed as always with this company.
- Fran pottinger
West Des Moines, IA
I ABSOLUTELY LOVED Precision! Very professional, very on time and couldn't believe the exceptional service! Kept me informed on all issues and what needed done! Most definitely will use again and recommend this company!
- Karen Baker
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Residential Service Technician: Jordan Andrus
West Des Moines, IA
Amazing service and very efficient. Jordan did a great job and was very kind. I would definitely recommend Precision to others.
- Sam Musser
West Des Moines, IA
Brandon arrived 15 minutes late, outside of the 2 hour window so we were off to a slow start. We chose Precision again, for a garge door lube and tune up, after an emergency bracket repair done last year that was done quickly and adequately. After the garage door safety check, Brandon was able to explain and demonstrate several issues that needed attention. He offered several repair options at different price points. I appreciated the options and ultimately made a choice that made sense for my budget and safety. I can trust Precision and would give them my business in the future.
- Mallory Bonpua
Product:
West Des Moines, IA
They installed our current system. I had a small problem late in the day, so called their 24/7 number. They showed up the next morning in a timely matter and took care of the problem. The technician showed me a couple of things to prevent the problem from happening again. All in all, a pleasant experience. I would highly recommend them.
- Jerry Nordstrumm
West Des Moines, IA
The guys putting in the garage door were fast and efficient and polite. That's all I ask.
- Rusell Lehan
West Des Moines, IA
Kyle is very professional and efficient. Made a good judgment on the right problem to solve. And very polite and friendly
- Nina Wang
West Des Moines, IA
Very professional. Great job, same day service. Happy with work, cleaanup, and pleasant disposition
- John Hackett
West Des Moines, IA
Technician Sam was great. He explained our options in a clear and patient way. We had previously used a different company but we were unhappy with the high pressure tactics used by their representative. The unit works great now. Precision is our company going forward and we will ask for Sam if he is available for us.
- Bill Roach
Product:
West Des Moines, IA
Kyle M. was great! He looked over my door for any issues and wear. He recommended roller replacements along with the spring (the obvious issue). Works smooth now! Can't believe how quiet the door is. Same day service on a Friday. Even though he arrived just after 5:30, he took the time to walk me through what was needed. Quality job! Highly recommend.
- Troy Zeleznik
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
Phone calls answered. Quick same day service. Friendly, professional technicians (Kyle M. was great!). Quick work. Upfront, competitive pricing. Great follow-up with pictures, docs, recommended extra work, etc. What the heck more would you want? If all businesses were run like this we'd be living in Utopia. Thanks!
- Rob Bridges
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
My technician was awesome. Nice, quick and effecient.
- Kelly Alexander
West Des Moines, IA
Brody and Sutton did a were so friendly, worked efficiently and did a great job replacing our garage doors!
- Rachel Williams
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Residential Door Installer: Brody Sandin
West Des Moines, IA
Ryan was friendly polite and professional
- Kyle Parsons
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
This is a legitimate 5-star rating. I booked Precision on a Tuesday morning when I was leaving for work and my door wouldn't close. I didn't know how to interpret the error messages from my garage door opener unit, and I was flustered from being late -- so I made a call for help. I booked online that morning and was given an instant appointment confirmation. I was contacted later that day by a customer service rep/dispatcher to better understand my situation. A few minutes later I got a phone call from my technician, Sam, who was able to arrive about 15 minutes early! We hadn't even started the job and it was exceeding my expectations. Once the work began, Sam treated me and my home with complete respect and he even took the time to educate me about the various component parts of an overhead door. Dude knows his stuff and handled the entire job, my stress included, ....near perfectly. Good work. I rarely leave reviews. And this comes on the heels of an unrelated, not-so-great customer experience with another company. Different industry. But this was enough to make my day and course-correct my week. Give 'em a call.
- Paul Edwards