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about Precision Garage Door in:
West Des Moines Area, IA
Precision Garage Door of Des Moineshas received 412 reviews, averaging 4.94 Stars:
West Des Moines, IA
Product:
Residential Service Technician: Ryan Swift
West Des Moines, IA
Kyle and Grant were polite, efficient, and answered all my questions. They did not try to pressure me, but made sure I had all the information with which to make a decision on what I wanted to do. My new garage door opener is quiet, and I'm loving FINALLY having a system that I can link with my car! I will be calling this company again when I'm ready to replace the rollers and spring!
- Marcia Jensen
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Residential Service Technician: Kyle Muyskens
Clive, IA
Very professional and customer oriented. We appreciated their quick service
- Mike Vogeler
Clive, IA
We used Precision because of their Valpak coupon for $59.95 to lube and tune garage door. I was very pleased with Kirk, who is very knowledgeable and professional. His trainee, Grant, was also friendly. Kirk discussed the need for new springs and rollers, because the door, and springs, are 22 years old. I appreciated Kirk’s low key attitude with no pressure on us. We decided to hold off on replacements at this time. However, we will certainly consider Precision if the need arises. I would highly recommend Precision. Thank you for your excellent service.
- David Berven
Norwalk, IA
Precision was very helpful. First time we have had a problem. Had seen the advertising on Precision that said they have anything they will need to fix your problem on their truck. Called and asked for service on a Sunday. They said they could have someone here in about 2 to 3 hours. Jordan was here when we were told he would be. He figured out what our problem was and gave us 3 different solutions to our problem. We chose the one we wanted and he had it fixed in less than an hour. Very impressed with their service.
- Mike Archibald
Grimes, IA
Jordan was a great help, knowledge, courteous and polite, great asset to your team
- Kevin Lewis
Grimes, IA
I recently had the pleasure of working with Worth for a garage door repair and installation, and I couldn't be more impressed. From start to finish, Worth showed exceptional professionalism and expertise. When my garage door malfunctioned, he quickly identified the problem and explained the options in a clear and understandable way. The repair was handled efficiently, and the installation of the new door was seamless. Worth’s attention to detail and dedication to quality were evident throughout the entire process. He ensured everything was functioning perfectly and took the time to answer all my questions, leaving me with complete peace of mind. If you're looking for someone reliable, skilled, and genuinely committed to excellent service, I highly recommend Worth for any garage door needs. A true expert!
- Charles Dawson
West Des Moines, IA
I received some damage to my garage door during one of our recent summer storms. I called Precision for an estimate to replace the door. From the initial phone call through the completion of the installation process, I was met with professionalism and excellent customer service. They were prompt with scheduling. The installer (Brody) was extremely personable and was very knowledgeable in answering all of my questions. They were right on time as scheduled and completed the job quickly and efficiently. Thank you for the great service and I will recommend your services!!
- Denise Potter
Product:
Residential Door Installer: Brody Sandin
West Des Moines, IA
THE SERVICE WAS GREAT VERY PROFESIONAL AND VERY AFFORDABLE I FOUND YOU BY SEEING YOU ON MY TV
- greg moyer
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Residential Service Technician: Jordan Andrus
West Des Moines, IA
Kyle showed up on schedule and was very prompt and professional! Garage door is working like it's brand new and it's comforting to know if something goes wrong in the future who we're going to call! Thank you Kyle!!
- Steve Gullion
Clive, IA
I decided to call Precision due to your great TV ads. Then when I saw I had Kyle Muyskens as my technician (saw him on TV) that was exciting. Kyle was wonderful....very complete in his explanations...not pushy at all!!! He gave me an excellent explanation of the bid and I decided what plan I wanted. He and the guy training with him, immediately started the work. I felt bad that the work resulted in them having to stay past 6:00pm. They cleaned up well and helped me move a few things back in place. I would most certainly recommend Precision Garage and especially Kyle. You have a winner with that young man!! Better treat him well!!
- Barb Hervey
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Residential Service Technician: Kyle Muyskens
Adel, IA
They arrived same day and replaced the sensor eyes very quickly at a fair price. Jordan was knowledgeable and efficient as well as fun to talk to. We will definitely use them again for any garage door issues.
- Garrett Snyder
West Des Moines, IA
This is a legitimate 5-star rating. I booked Precision on a Tuesday morning when I was leaving for work and my door wouldn't close. I didn't know how to interpret the error messages from my garage door opener unit, and I was flustered from being late -- so I made a call for help. I booked online that morning and was given an instant appointment confirmation. I was contacted later that day by a customer service rep/dispatcher to better understand my situation. A few minutes later I got a phone call from my technician, Sam, who was able to arrive about 15 minutes early! We hadn't even started the job and it was exceeding my expectations. Once the work began, Sam treated me and my home with complete respect and he even took the time to educate me about the various component parts of an overhead door. Dude knows his stuff and handled the entire job, my stress included, ....near perfectly. Good work. I rarely leave reviews. And this comes on the heels of an unrelated, not-so-great customer experience with another company. Different industry. But this was enough to make my day and course-correct my week. Give 'em a call.
- Paul Edwards
Product:
Residential Service Technician: Sam Mathis
West Des Moines, IA
I have not received a copy of my approved work order/invoice which the technician said he was sending to my home email, [email protected] I was pleased with the prompt booking of my door repair service appointment.
- Michael Pappas
West Des Moines, IA
Timely service, tech was friendly, professional and quick. Quality service and product for a fair price. Highly recommend!
- Joe Baker
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Residential Service Technician: Ryan Swift
West Des Moines, IA
You suggested up to $2000 worth of repairs. Overhead Doors inspected and fixed for $600 Probably won't be calling you again!!!
- Roger Brooks
West Des Moines, IA
Precision Garage Door of Des Moines installed a new garage door opener and accessories in the past. Recently my door was closing hard the last foot before hitting floor so I called for service. The technician was Sam Mathis and he was great--very courteous, professional and helpful. He explained everything and he could not have been better. He is the type of employee I would hire in my business. D Peterson
- D Peterson
Waukee, IA
New home but my door needed some adjustment. Nothing like hiring a pro to do a job. Great service and a nice young technician.
- Gerrit Vrieze
Clive, IA
Jordan was hands-down the best technician I’ve ever had working on my home. He arrived on time, was polite, and explained in detail the options I had going forward. Not to mention he was able to complete the work in under 30 minutes, on a Sunday, less than a day after my garage door opener initially failed. I’m impressed.
- Alex Smith
Product:
Residential Service Technician: Jordan Andrus
Waukee, IA
They came immediately to repair our garage door. Our technician Ryan for sure gets 5 stars. He took care of our issue in a short period. Polite and willing to answer all our questions. The entire experience was first class.
- Ron Bagby
Waukee, IA
Kyle is a very courteous & conscientious worker. He has been out 2 times to work on our doors. One last year & one this year. He always takes the time to explain what is going on & what it will take to fix it. He gets right in & gets the job done! Wonderful asset to your company!
- Charles Stiffler
Cumming, IA
I wish I was able to give more than five stars! Ryan was so kind and helpful. He wasn't here long and had the garage door to where we could get our car out and the door down until they can get parts for the repair in very short time. Thank you!
- Kris Illg
Norwalk, IA
I liked the ease of scheduling my appointment online and the fact that it was same-day service. Brandon was timely, friendly, knowledgeable, and patient with our grandson’s many comments! We are pleased with the results. Precision Door is the best!
- Marcia Gilmer
Product:
Clive, IA
Technician was professional and very courteous.
- Margo Allen
Redfield, IA
Ryan was awesome. He was right on time. He was professional and friendly. He gave me options on our repair and was not pushy. He was very knowledgeable and answered all my questions. He did a great job repairing our door- it’s never been this quiet or smooth. I would definitely recommend this company to my family and friends.
- Stacey Countryman
Product:
Residential Service Technician: Ryan Swift
Waukee, IA
My garage door rubber seal was mis-aligned and the track it uses to keep it attached to the garage was coming off my garage door. This track wasn't allowing my garage door opener to shut the door. I called the office and I had a technician at my door within three hours! He was professional and fixed everything within minutes. I will use this company for my future garage door issues.
- Robert Martinez
Cumming, IA
I had 2 new doors put in a year ago. The keypad wasn’t working right and one of the doors was making a clunking sound. They came out and fixed it all right away. No charge. They did great.
- Randy Roth
Clive, IA
I'd previously used Precision Garage Door after a neighbor recommended them. Basically needed a complete overhaul of our garage door functions from the motor, adding a keypad, repairs to seal under the door and replacing the previous chain from the motor to door. The Techs are knowledgeable and have a truck with plenty of service gear! I wouldn't use anyone else!
- Sam Drake
Product:
Waukee, IA
If I could give the technician negative stars I would. Came in with an attitude right from the start. We informed him that one of the garage door springs had broken. Tech asked if we wanted a basic check on our system. After his 2 seconds of looking around, he stated we had bolts coming loose, about to shear off. Our bearings were bad because of the black on some parts. Tech did not take a picture of the bad bearings until I tried to see what he was referring to. Most repair people will take pictures of the problem & show you. Tech gave us outrageous pricing & payment plans before he even showed us the issue. I informed tech we would need to check into that & at this time we only wanted to replace the 1 broken spring. Tech stated if I only wanted 1 spring replaced, I needed to find another company! He will only replace 2 not 1. With a major attitude. After that, I was not letting him do any work at our house. Asked if there would be a service call fee for the visit and your tech said no I wouldn't to make you angrier than you already are. I was applied by his behavior. This is not how you act when you come into someone's home to make repairs. Your company was referred to us by other friends that have had repairs done. Just absolutely shocked at the behavior of your tech. Bad way to do business this does not even reflect what you say in your tv commercials.
- Sue Pryor
West Des Moines, IA
I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L
- Ronald Lauridsen
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
The service was great. Matthew called to let me know he was arriving early. His timeliness in supplying what was needed was very impressive. He took the time to explain the issue i was having everything worked out. Now, I can open the garage without being directly in front of it. Thank you for your service....
- Portia Washington