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Garage Door Repair Reviews in West Des Moines Area, IA (Updated July 2026)
Precision Garage Door of Des Moineshas received 751 reviews, averaging 4.93 Stars:
Grimes, IA
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
Ryan was my technician today and he did a fantastic job. He was very thorough and went over everything that needed addressed with my garage door and opener. He finished the job quickly and was professional and courteous.
- Ty Knox
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Residential Service Technician: Ryan Roby
West Des Moines, IA
This company is wonderful and will never use anyone else for any garage related needs….they are prompt, kind, knowledgeable and get the job done and explain everything thoroughly so you understand and they are the best! Call Precision….they will take very good care of you and get the job done right!
- Kelli Palazzo
West Des Moines, IA
Eric came out to check out why my remotes weren't working with new batteries in them. Both the inside button and the outside pad worked. He discovered the problem, documented it and made warranty recommendations in case this happens again. All 3 remotes now work. I would highly recommend Eric as he was thorough, personable and an excellent representative of Precision Garage Door. Lisa S.
- Lisa Speiser
Norwalk, IA
The guys were awesome! Good conversation and very knowledgeable in solving my issue and efficient. Very pleased with my experience.
- Mike Chambers
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Residential Service Technician: Worth Henry
Waukee, IA
I've had previous experience with Precision taking care of my garage door needs and have always been impressed with their level of service. The technician showed up on time, was professional, described what was needed to fix my garage door and what it would cost prior to starting the work. Overall, it was a great experience, and the price was more than fair.
- Paul Morrison
Adel, IA
Sunday morning and my primary door wouldn't open. I called the company I used for over 10 years and they would not come out on a Sunday. I remember watching ads for Precision, specifically their "no extra charge on weekends).....music to my ears. The representative that answered the call could not have been more friendly and efficient and scheduled a tech for an hour and a half later. She asked if I would be available earlier if he could make it earlier, and that he would call before coming. He did call and come well before the scheduled appointment. Upon arrival, he asked that I give him time to take photos and complete a thorough diagnostic of the door and all it's parts in order to give me an estimate an options. Then he gave me a very detailed and understandable explanation for his concerns (everything on the door was original from 1993 except the door opener and springs). What he was suggesting was for safety and longevity, validating the expense. I authorized the work and he completed everything in approximately an hour and again reviewed all he had done and tested the door a few times while I watched. He was very knowledgeable and patient with my questions. I highly recommend Scott and Precision!!!!!
- cspann
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Residential Service Technician: Scott Peterson
Clive, IA
My door jumped the track on a Friday night. I called Precision for the first time. They set an appointment for me for Saturday morning. Adam called me at 8:10am and was at my house by 8:30. He diagnosed the issue and fixed it quickly, and didn't sell me parts I didn't need. Adam was professional and kind. I'll definitely be calling back to Precision when needed and requesting Adam. A+++ service!
- Scott Gorden
Waukee, IA
Adam Looman was our guy. He replaced our garage door opener. He explained everything really well and answered all of our questions. He was very professional and fun to talk to. Your company has been our go to company when we need stuff like this.
- Gary Gentry
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Residential Service Technician: Adam Looman
Grimes, IA
Grant was our technician and he was so helpful and thorough. He made the process smooth and finished up with the work in a timely matter. Well done outta him ! Thanks again Grant!
- Renee Sedlacek
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Residential Service Technician: Grant Sagan
Norwalk, IA
Caiden was very professional, on time, courteous and resolved my door issue very quickly! Well done!
- Doug Pierce
Clive, IA
Scott Peterson was our technician. Very informative and knowledgeable. He made quick work replacing our broken door opener. Pleasant to deal with. Extremely happy with our purchase.
- Bob Paterson
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Residential Service Technician: Scott Peterson
West Des Moines, IA
Precision Door made the whole process of getting my broken springs replaced SO easy! I booked an appointment online (super easy to do) and they sent text messages to keep me updated on everything. My technician was Nathan, and he was prompt, professional and efficient. He clearly explained all of my options prior to any work being done and once he started, he did a wonderful job of fixing the problems. I highly recommend Precision Door!
- Jodie Beach
Clive, IA
Accommodating to my schedule, quick service, clear instructions and advice, left estimates for optional future work.
- Bill Mech
West Des Moines, IA
I called for a repair and two hours later Nathan White was here explaining the repair needed. Extremely pleased with the work and his professionalism. .
- Steve Young
Norwalk, IA
Scott was absolutely fantastic! He gave us honest recommendations and explained the thought process to us in depth which was so refreshing. Also the service was so much quicker than I anticipated. We haven’t used this company before but after this visit, we are definitely using Precision exclusively in the future! 10/10!
- Lauren Cochran
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Residential Service Technician: Scott Peterson
West Des Moines, IA
Great service provided today. I needed a garage keypad replaced. Called in the morning and Desiree offered the 4:00-6:00 pm slot with possibility of earlier if I would be available. Cody arrived at 3:20 pm after giving me 20-25 minutes’ notice. Very personable and efficient service. Will definitely use this company again.
- Diane Benoit
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Residential Service Technician: Cody Wallace
Norwalk, IA
Good install, everything work well. Cleaned up and left the garage in great shape.
- Jim Mahan
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Residential Service Technician: Scott Peterson
Dallas Center, IA
Great service. Tech explained current condition and gave 3 options for us to choose. No BS. No spin, just honest options. No high pressure. Highly recommended
- Marshall Henderson
West Des Moines, IA
Exceeded my expectations
- Wayne Paterson
West Des Moines, IA
Precision Doors have never disappointed me. Always professional and complete the job to perfection
- Doug Staiert
Waukee, IA
Booking was easy with next day repair. Adam was amazing and very professional and thorough.
- Traci Morris
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Residential Service Technician: Adam Looman
West Des Moines, IA
terrific technician! personal and very knowledgeable.
- John Logan
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Residential Door Installer: Brody Sandin
West Des Moines, IA
Excellent
- Marna McFarland
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Residential Service Technician: Adam Looman
Norwalk, IA
Precision Garage Door Service came to my house to do routine maintenance on my garage doors. They were on-time, thorough and totally professional. The Service Tech that worked on garage doors was terrific. Adam Looman was very thorough, explained everything in great detail and was very honest about his recommendations. I would highly recommend Adam and Precision to anyone looking for garage door service or repair. They were great to work with and very reasonably priced. I am extremely pleased and will do business with them in the future.
- Jason Dively
West Des Moines, IA
Exemplary service from beginning to end. It was easy to schedule my same day appointment with Jessica and her manner took the sting out of having a problem with my garage door. Grant, my technician, was able to explain what had happened right away and was able to arrive earlier than had been scheduled. I wouldn’t hesitate to contact them again should I have a problem.
- Deborah Ritter
West Des Moines, IA
The two technician's were very polite and knowledgeable and explained what was recommended and why. After the project was completed they explained how everything worked as the old garage door opener was old and needed updated and programed. They also replaced some needed parts. I am very pleased to have called Precision and got scheduled so quickly!
- Debbie Wheeler
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
I had a problem with my Genie outdoor key pad garage door opener. I thought that I just needed to replace the batteries but apparently it had become disconnected to my overhead opener. After trying to contact Genie about the problem without success, I called Precision Garage Doors who had done the install of the overhead opener and key pad a couple of years ago. They agreed to come out and look at the key pad and determine why it was no longer working since it wasn't a battery problem. Eric came to my residence and quickly determined that the key pad was no longer activating the overhead opener and had to be re-synched. He completed the process quickly and my key pad was operational again. The best part, no charge for the service! Precision is my go to business for any problems with my garage doors. Great service and good people to work with.
- Robert Cox
Grimes, IA
Precision made the process easy and Grant was a fantastic technician.
- Staci Ulrich
Waukee, IA
I just want to say what a great job your installer, Derek Staker, did in replacing two garage doors today with new doors. He did a tremendous job in all aspects, very friendly etc. - 5 star review!
- David Schramm
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Residential Door Installer: Derek Staker
Kyle was very knowledgeable and totally customer focused - clean, neat and efficient! Very satisfied!!
- Phil Ramsey