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Garage Door Repair Reviews in West Des Moines Area, IA (Updated August 2026)
Precision Garage Door of Des Moineshas received 775 reviews, averaging 4.93 Stars:
West Des Moines, IA
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Residential Service Technician: Ryan Roby
Waukee, IA
Brian was excellent and repaired our door quickly. I also enjoyed talking baseball with him.
- George Warford
Waukee, IA
Called and within a couple hours they had a technician out. He had been doing some work not too far away so came right out. Nick diagnosed everything. He pointed out where the installers of the doors had not done things quite right and fixed all of that plus was able to fix our major problem of the door not opening and closing correctly. It was well worth the money we paid for it.
- Doyle Scott
Norwalk, IA
Worth did a great job. Very knowledgeable, explained everything thoroughly. Repair was efficient and fast.
- Torrey Holst
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Residential Service Technician: Worth Henry
West Des Moines, IA
Precision is the best! My garage door would only open about 6 inches. At 7:30 a.m. I called Precision, and by 8:20 Ryan was here and started working on my garage door. I needed new springs and rollers. I appreciated he gave me a written estimate and let me choose what work I wanted done, before he started. He was so pleasant and did an excellent job! He worked non stop and left at 9:30.
- Jane Hartman
Waukee, IA
Firstly, I had an appointment for Wednesday, August 13, 2026, but I received a call from your company asking if I was interested in moving my appointment to Monday, August 10th. Very nice business practice. Nathan arrived on time, fixed my issue with the garage opener, and spent extra time adjusting the garage door opener. Well done.
- Dennis Whitlatch
Waukee, IA
Justin Coulter showed up within 30 minutes of scheduling the appointment online. He was friendly, courteous, and did a great job explaining the work process along the way: the inspection, the estimates, the work. The work was done quickly and well - our garage door looks better, and operates much quieter/smoother than before.
- Joshua Dyvig
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West Des Moines, IA
Fast response, excellent service, thorough explanation of repairs.
- Ashley Otte
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West Des Moines, IA
Worth was a great problem solver. He tested various outlets after installing a battery. All turned out well in a short period of time. Thank you for your timely repair/service call.
- JOE MULLAHEY
West Des Moines, IA
Good service always on time and quality repair.
- Jason Veatch
Waukee, IA
Caiden Farrand replaced our garage door opener and performed a complete inspection of our door and mechanism. He made adjustments to our door and replaced the rollers and steel cable on the door. The new opener is much quieter than our original opener and the garage door operates much smoother. We are very pleased with the quick service and the results of the repair.
- Robert Thies
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Residential Service Technician: Caiden Farrand
Clive, IA
Called to have the spring replaced on my garage door. My springs are 2 inch. Was told they only sell 1.75 inch???? Thry wanted to update both of my springs to 1.75. Would not just replace just the broken one. Wanted additional $180.00 to replace the unbroken sping??? I passed on the repair. Called other local door repair shops and they sell 2 inch springs. Amazon is loaded with 2 inch springs.
- Roger Conlan
Dallas Center, IA
We have a 100 + year old craftsman style home. Our existing garage doors were several decades old and did not match or function well. Precision sent a technician out to meet with us and offer options. No pressure to buy just facts on what was available and what may look best considering our home style. We settled on a style and placed our order. The technician said it would be about 4 weeks, and they would be back to install. Fast forward 4 weeks. They scheduled the job and in one day they removed and disposed of the old doors and installed the new doors. Derek from precision performed the removal and installation. He was very thorough and courteous and did a great job. We are very pleased with the doors and impressed with the expertise and professionalism of the staff. Thanks Jill and Dennis Woodward
- Jill Woodward
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Residential Door Installer: Derek Staker
West Des Moines, IA
I was so impressed by the whole experience of getting my garage repaired. What started out as a panicked morning of being stuck in my garage, turned into a speedy revamp of my door which has been clunky and noisy for years. The tech Scott Peterson was detailed, professional, and informative and made sure I understood everything that was wrong and everything that could be changed. I couldn't believe how fast the whole process was! I landed on this company when I saw that they had all 5 star reviews. I can now see why, because this is a great company. Unlike other repair businesses, they didn't try to upsell or quote me for anything I didn't need, which is such a welcome change from what I've experienced. May the 5 star reviews continue!
- Carly Cairo
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Residential Service Technician: Scott Peterson
Adel, IA
On time
- Nancy Neilson
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Residential Service Technician: Ryan Roby
West Des Moines, IA
Kyle Muyskens did a great job with our repair. He showed up on time, talked us through the issue and what our repair options were, and got it fixed quickly.
- Matt Klein
Waukee, IA
Professional, pleasant, informative, respectful, prompt (same day repair). None better!
- John Dickens
West Des Moines, IA
I was able to schedule on-line, after hours, and have a technician show up in the morning. The process was quick and painless. My technician Adam called ahead to see if it was possible to come a little early, which made my day. He was pleasant, polite, and very knowledgeable. Precision Garage Door Service efficiently helped me solve my problem. I highly recommend! Thank you!
- Jennifer Beaty
Waukee, IA
Ward did a great job. Courteous, professional, and he pinpointed the problem in just a few minutes. My garage door is now working as smooth as butter.
- Laurie Meier
Waukee, IA
We had an absolutely outstanding experience with Adam Looman. He arrived promptly, diagnosed our garage door issues quickly, and took the time to explain everything in plain language so we completely understood our options. It’s clear he is highly knowledgeable and incredibly thorough, but what stood out most was his honesty—he only recommended what we actually needed without any high-pressure upselling. On top of being an expert technician, Adam is professional, kind, and incredibly personable. He is a fantastic representative for the company, and I wouldn't hesitate to request him again for any future service!
- Jason Brand
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West Des Moines, IA
Technician arrived earlier than the scheduled time. Very professional and completed the work quickly and checked everything over. Precision Door always does a great job!! No need to call anyone else.
- Rob Dunham
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Residential Service Technician: Scott Peterson
Adel, IA
They replaced an old broken opener from god knows where and replaced all the other moving parts in under two hours. Now my door works. Very happy with how professional the guy they sent was. Would absolutely call them again. Didn’t try to upsell me either.
- Vincent Holland
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Residential Service Technician: Caiden Farrand
Grimes, IA
Ryan was very helpful and professional! He explained what the problem was and how to fix it. We were given two estimates for replacing the door opener. It was done on a timely manner.
- Mary Thorson
Waukee, IA
I needed a new Backup Battery, so I called Precision to schedule a Service Call with the replacement battery. They stated that they could get to me yet today between Noon and 2:00 pm. PERFECT!!! They followed up with a Text confirmation and then sent me the name and information about the Service Technician. Adam was fantastic! He called when he was about 25 minutes away. He replaced the battery, greased the track, inspected the springs and reinforced the lift connection to the garage door. Checked out the operation multiple times and was very thorough and efficient. A great guy and we had a little time to talk about boating and fishing, one of his hobbies. I have always been thrilled with Precision Garage Door Service and I highly recommend their service and staff.
- Todd Hyde
Grimes, IA
Kyle was very knowledgeable and totally customer focused - clean, neat and efficient! Very satisfied!!
- Phil Ramsey
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
Ryan was my technician today and he did a fantastic job. He was very thorough and went over everything that needed addressed with my garage door and opener. He finished the job quickly and was professional and courteous.
- Ty Knox
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Residential Service Technician: Ryan Roby
West Des Moines, IA
This company is wonderful and will never use anyone else for any garage related needs….they are prompt, kind, knowledgeable and get the job done and explain everything thoroughly so you understand and they are the best! Call Precision….they will take very good care of you and get the job done right!
- Kelli Palazzo
West Des Moines, IA
Eric came out to check out why my remotes weren't working with new batteries in them. Both the inside button and the outside pad worked. He discovered the problem, documented it and made warranty recommendations in case this happens again. All 3 remotes now work. I would highly recommend Eric as he was thorough, personable and an excellent representative of Precision Garage Door. Lisa S.
- Lisa Speiser
Norwalk, IA
The guys were awesome! Good conversation and very knowledgeable in solving my issue and efficient. Very pleased with my experience.
- Mike Chambers
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Residential Service Technician: Worth Henry
Waukee, IA
I've had previous experience with Precision taking care of my garage door needs and have always been impressed with their level of service. The technician showed up on time, was professional, described what was needed to fix my garage door and what it would cost prior to starting the work. Overall, it was a great experience, and the price was more than fair.
- Paul Morrison
Ryan the technician did an amazing job, clean efficient professional and personable. I would highly recommend Precision and I would definitely ask for Ryan to come back on all future calls.
- Bill R.