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Garage Door Repair Reviews in Des Moines Area, IA (Page 8)
Precision Garage Door of Des Moineshas received 1423 reviews, averaging 4.94 Stars:
Altoona, IA
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Ankeny, IA
I found a flyer in a ValPack for you and thought I'd call a couple places to check my options for the repair needed for my garage door. The staff that answered the phone, came to service the door, and everything involved was FABLOUS! I called in the early afternoon, and someone was at our home in about an hour. The repair was able to be completed RIGHT AWAY and resolved - Hurray! My husband said that Sam explained everything very well and offered ideas/options that made us feel that they weren't just pushing a sale - LOVE THIS. We had another company out to look at it a few hours before you and they weren't able to provide specifics/service right away (sales had to get back to us and still haven't). My one criticism is that I was VERY hesitant to contact you in the first place. I Google searched the phone number on the flyer (515-934-8339), and nothing came up! I also went to the website on the flyer and noticed that the phone numbers listed on the site do not match the flyer either. Very unnerving with all the scammers out there these days - it made me not start off with trust and made me WANT to second guess options offered. I decided to contact your company anyway because I could at least compare to the other company that came out. After calling in, getting text notifications, and the experience with Sam, we were put to ease. I am pleased overall but would caution you about these things and suggested looking into this to gain trust of future customers. Thank you!
- Michele Elson
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Des Moines, IA
Great service and staff. From original bid to final installation. Marqui is a professional in every possible way. Thank you.
- Rick Freeman
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Ankeny, IA
Great job by Worth.
- Dennis Andrew
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Residential Service Technician: Worth Henry
Des Moines, IA
One of our garage door springs broke out of the blue and Precision Garage Door Service was out the same day about an hour later. Our technician, Scott, was friendly, professional, and knowledgeable. Definitely recommend their service!
- Joshua Jaeger
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Residential Service Technician: Scott Peterson
Ankeny, IA
Would recommend Precision for anyone. They were here within an hour. Grant was very nice and professional.
- Barbara Grams
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Residential Service Technician: Grant Sagan
Des Moines, IA
We chose Precision Garage Door Service to fix the problem with our garage door. They came out same day and diagnosed the problem, explained in detail what the recommendation was, No pressure, showed us the quote, and allowed us to make the decision. Our repair person was professional, detail oriented and friendly. Highly recommend. Thank you
- David White
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Urbandale, IA
He did a great job for short notes. Thank you.
- Tom Blackford
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Des Moines, IA
I have used your service times before on my properties and have always satisfied with the work performed and friendly technicians.
- Dennis DeJoode
Des Moines, IA
Kyle is the absolute man. This is the third time he's been out to our place.He always has a genuine smile and is so polite and efficient as heck. He said 3 hours for reinforcing the door, adjusting the suspension accordingly due to the additional weight and replacing the outdated motor, which involved installing a new keypad on the outside, a new button on the inside and programming the new openers for me and my boyfriend to have in our car. He was there early, and had it done in less than two hours, and he did it singlehandedly in 20 degree weather. Because of his knowledge and skill he saved us almost 2 grand but finding a way to fix the door without us having to replace it. He is seriously the best. 10 outta 10 would definitely recommend.
- Elizabeth Jacobs
Des Moines, IA
Prompt, efficient, reasonably priced! Thanks for your help.
- Mark Smith
Ankeny, IA
Called in at 4:29 pm Monday to a very polite and professional call center lady (sorry I forgot her name). She helped me schedule an appointment for Tuesday morning 8-10am. Bryce called ahead of arriving. He was timely, professional and was quick to troubleshoot our issue. We needed two new “eyes”. We highly recommend Precision. They have helped us now with what is our 3rd house/garage door issue.
- Angie Bishop
Ankeny, IA
Great experience with Precision Garage Door Service! Brandon was patient and professional. He explained the repair options clearly, gave some helpful maintenance tips, and the price was very reasonable. Highly recommend!
- Joanne C
Altoona, IA
I called Precision Door because of a previous excellent experience with them. I called on a Saturday evening when the springs from a previous company went bad. I was able to save my insulated door and the service person named Worth Henry was very polite, knowledgeable, explained my options and warrantee differences. My door was repaired in less than twenty hours on a cold January morning. Worth represented the company extremely well!!!
- Timothy Braun
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Residential Service Technician: Worth Henry
Ankeny, IA
My garage door spring popped on Christmas Eve day. I called and they came right out. Shawn explained everything to me on what needed to be done. He was very professional did a great job. Highly recommend if you need garage door work. Thank you!
- Trent Muhlenbruck
Bondurant, IA
Great service, on time very professional. Grant is an excellent technician and did a great job!!
- Bruce Nesbitt
Des Moines, IA
On time, personable repairman...pointed out things I knew needed done and nothing extra...took time to tell me why and what for and not knowing I knew how to do it, just didn't want to do it, he told me exactly what I needed and nothing more...Lifetime guarantee is a good thing also...might be a bit more expensive than others BUT you do get what you pay for...good show Precision...
- James Surly
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Residential Service Technician: Worth Henry
Urbandale, IA
Tech arrived on time. He was very engaging and polite. He explained every step of the repair process and the cost with different options before beginning the work. When finished he cleaned up before presenting the final bill. I've had a lot of people work for me in my career and would be proud to have your man represent my company! Hang on to this employee, he is a great asset to your business. Would most definitely use your service again!!! Larry Tibbetts
- Larry Tibbetts
Ankeny, IA
Grant did a great job of fixing my garage door spring failure. He was thorough and discovered a couple of problem bearings that he was able to replace at the same time.
- Patrick Lang
Des Moines, IA
We chose Precision Garage Door because you had done some work on our door several years ago and we were happy with the service then. Kyle Muyskens quickly analyzed our problem and determined that the 20-year old opener had broken its sprocket and needed to be replaced. He showed me two options and installed the one I chose. He removed the old machine and installed a new Genie, with new chain and drive parts. He worked very quickly, and showed me how to use the new equipment. I appreciate his competent service as well as your company's quick response to our problem. Gary Lozano 1069 Polk Blvd Des Moines
- Gary Lozano
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Residential Service Technician: Kyle Muyskens
Des Moines, IA
Was amazing fast very knowledgeable and professional hand more door fixed nothing flat and offered 3 options for the repair even better
- Chuck Clow
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Ankeny, IA
Our neighbor recommended your company, and she was right! Very prompt service and great communication. Shawn was knowledgeable and efficient. I would definitely recommend this company for all your garage door needs.
- Cindy Gregg
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Altoona, IA
Great job, in and out very quickly! Very satisfied with the service and the technician, door operates very smoothly and quiet again! Glad I called and booked the appointment! Thanks!
- Arlin Purdie
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Urbandale, IA
Shawn was very knowledgeable about what was going on with the door, and was very helpful.
- Allen Smitley
Altoona, IA
Very knowledgeable, friendly, prompt.
- Peggy Doane
Urbandale, IA
We have always had great service from Precision Garage Door and today did not disappoint! Called last night about a broken spring and they were here by 9:00 this morning. Worth Henry did a great job! Very knowledgable and friendly! We will continue to call with any needs. Chuck and Sherry Ward
- Chuck Ward
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Residential Service Technician: Worth Henry
Altoona, IA
One of the best technicians I have ever had the pleasure of doing business with. He was such an honest and caring person, and he really knew his product! Thank you, Sam Mathis!
- Michael Mills
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Des Moines, IA
Inspection turned into needed service. Worth was professional and experienced. Thorough diagnosis and ready to remedy with a fully stocked service truck. Very satisfied overall. Will recommend to anyone.
- Wade Stubbs
Urbandale, IA
very professional. They were very helpful and got the job done in a reasonable time
- Bob Mueller
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Residential Service Technician: Caiden Farrand
Pleasant Hill, IA
Great job
- Rodney Gabrielson
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Residential Service Technician: Grant Sagan
My senior aged relative's single stall garage door decided not to open all the way up, only opened and stopped about 12" off the ground. We went over and saw the dual springs had popped out. We contacted Precision and they came out the following day on time! The technician Sam Mathis called and texted me that he was on his way. Arrived on time! He looked over the issues, wrote up a total cost and completed the project within 1 hour. Garage door operates as it should! Pricing is reasonable for a garage door repair, perhaps on the higher side overall, but service was excellent!
- James Koester