Garage Door Repair in West Des Moines, IA - Page 14

Sam Drake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'd previously used Precision Garage Door after a neighbor recommended them. Basically needed a complete overhaul of our garage door functions from the motor, adding a keypad, repairs to seal under the door and replacing the previous chain from the motor to door. The Techs are knowledgeable and have a truck with plenty of service gear! I wouldn't use anyone else!

Sue Pryor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could give the technician negative stars I would. Came in with an attitude right from the start. We informed him that one of the garage door springs had broken. Tech asked if we wanted a basic check on our system. After his 2 seconds of looking around, he stated we had bolts coming loose, about to shear off. Our bearings were bad because of the black on some parts. Tech did not take a picture of the bad bearings until I tried to see what he was referring to. Most repair people will take pictures of the problem & show you. Tech gave us outrageous pricing & payment plans before he even showed us the issue. I informed tech we would need to check into that & at this time we only wanted to replace the 1 broken spring. Tech stated if I only wanted 1 spring replaced, I needed to find another company! He will only replace 2 not 1. With a major attitude. After that, I was not letting him do any work at our house. Asked if there would be a service call fee for the visit and your tech said no I wouldn't to make you angrier than you already are. I was applied by his behavior. This is not how you act when you come into someone's home to make repairs. Your company was referred to us by other friends that have had repairs done. Just absolutely shocked at the behavior of your tech. Bad way to do business this does not even reflect what you say in your tv commercials.

Ronald Lauridsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L

Judy Curry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.

Ruth Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I decided to try Precision at my neighbor’s recommendation after being underwhelmed with another company’s tech previously. I can’t say enough positive things about your service-Sam made everything easy to understand, offering several options to choose from and as I told him in all sincerity, it was a pleasure to meet him. You expect technicians to be good at what they do, when they present themselves as decent human beings, that’s going the extra mile. Thank you Precision!

Stephen Munwe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech (Sam) was very courteous, knowledgeable and listened. He gave good advised on all possibilities and wasn't pushy.Response time was very good. Was my pleasure to work with him. Thanks Stephen

Thomas Simson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted several garage door companies and had them send representatives over. I chose Precision because of the professionalism and courtesy of their representative and their competitive price. The installer came on the date agreed to and on time. He explained what he was going to do and how. He asked if I had any questions and I say no. He went to work immediately and did not loiter around or waste any time. He even courteously declined the cup of coffee I offered him. He finished the job within the 4-hour time frame he had projected. The doors look great. I am glad I chose Precision.

Joe Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan did a tremendous job explaining the problem, installing the new opener, and servicing (spraying lubricate) the moving parts of the existing door. Great guy!!!

Roger Strain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used Precision in the past. I’m difficult to please because I expect contractors to do the job right the first time. Precision NEVER disappoints. Once again, well done guys. Thanks.

David Bondura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent. They gave me a call letting me know they were on their way, they were friendly and explained what the problem was, clearly. I was given multiple options and they were very efficient. Highly recommend.

Tammy Hernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with our results. I feel it was very reasonably priced for what we got. Wonderful job done, I would use them again.

Alice Matthews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan Swift was professional and knowledgeable. Very friendly and went right to work to replace the overhead spring on our garage door. He completed the job in about an hour. No fuss…. No muss. I would definitely recommend Precision Door of Des Moines.

Lori Chenoweth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the quality of the install and professional timely service!! Highly recommend Precision Door! Thank you so much from a very pleased customer

Tim Modlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Next day service. Friendly and professional technician. Quick repair at a fair price.

Bill Clausen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job replacing my spring, cables, shaft. Jordan is very good at his trade. On time , quick and courteous.

Pat Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are amazing! Very helpful throughout the process, especially in the beginning when I didn’t know exactly what I wanted. Everyone was very friendly and I highly recommend them.

Viktoriia Denys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brody is very kind and polite. Easy to schedule appointments&pleasure to work with your company

Nancy Clemenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Price was unexpectedly high for a repair, I thought. Kyle and Caden were very nice, pleasant, and professional. Service was great -same day fix.

Mark Burow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and fast service. Would recommend this company for all garage door issues.

Alex Baranosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an awesome experience! Sam was our technician and he was timely, communicated great, and did efficient work! While some of the repairs were out of our budget for now - he was able to identify the critical components and took care of us. I think my favorite part was that I could schedule everything electronically. Submitted a form online and got scheduled via text message. It sounds silly and so simple but that really made scheduling a breeze.

Josh Padilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job!!

Kathy Krogmeier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Sam Campbell arrived on a timely basis, diagnosed the situation and quickly made the repairs. I always know I can count on the staff of Precision Garage Door of Des Moines for assistance.

Bonnie Blue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door is sounding much smoother after our recent checkup. It was great we could get an appointment on fairly short notice. Bryce did a great job. We'll definitely use Precision again.

Jon Crookshank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

upfront pricing, easy to make appointments once they’re here very fast service very pleased. My family uses them and will continue to do so.

Shirley Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sam did an excellent job. Very knowledgeable. We appreciated getting the work done today. Would definitely use Precision again for our garage door needs.

Thomas Fredin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We came back to Precision because our first visit a couple years ago impressed us with the work done and outstanding customer service provided. We were once again not disappointed with our next visit. Bryce , a true champ in evaluating our needs was what we needed. End result was is that a new garage door fit our budget which we know was a great deal. Customer service skills is really great with this company and you will get honest answers to your questions. Great work ethics and you will be happy with the end results.

Amy Kluiter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon C provided excellent service and very professional. I would definitely recommend this company! Thank you!

Jenna Good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so pleased with the service provided by Precision and their technician, Brandon, on my garage doors. After having a poor customer experience with another vendor that never showed, as expected, Precision was prompt and friendly! They came out within an hour of my initial call! Brandon explained the work needed, offered various options for consideration and completed the work efficiently! It is evident that Brandon understands customer service and Precision is fortunate to have him. Thank you!!!

Kyle Grover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was very easy to work with. Came within a day of calling. Ryan was very helpful and professional. Replaced our garage door opener without any issues.

Thomas Truex

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke late Friday morning. My usual service company wasn't able to fix it until the following Monday. I decided to call Precision Garage Door after having seen their ads on TV. They were able work me in that afternoon which was great because the door was down and not going anywhere with a broken spring. Their technician Jordan A. did a great job! He started off with a full evaluation of the door, gave me a list of additional options to consider beyond just fixing the springs. I decided what I wanted done and he did it with no pressure whatsoever. I felt like I came away with a new door, it was great!