Garage Door Repair Reviews in West Des Moines Area, IA (Page 17)

Jordan was fantastic! After having a really bad day, and then coming home to a broken garage door Jordan came to my house right away and was calm and very helpful! He presented me with 3 options and the benefits and the negatives of all of them as well as financing options. Overall I still had to buy a new garbage door, but the experience wasn’t as bad as I expected.

- Tara Bogner

Response was super quick. Jordan is a great technician. These guys will have you up and running in no time. Have used them before and will use them again. I’d give them ten stars. ????????????

- Bill Clausen

Great customer service, polite and very knowledgeable technician!!

- Lori Chenoweth

As luck would have it, my wife and I needed to leave for her to have surgery 6 days ago. A spring on our garage door was broken and I had to hoist the garage door up. Upon return, my neighbor told me to call you. By 4:00 I had Sam here, making repairs. You helped us out of a big problem. We're having more done when we can schedule the work. Many Thanks!

- Sam Drake

Jordan was on time very courteous listen to my explanation gave us quick estimate and worked professionally. Thanks for your quick service Bob Ockerman

- Bob Ockerman

Sam did an amazing job diagnosing and installing a new garage door opener. Thanks again!!

- Gina Jameson

I called Precision because they’ve installed and repaired for us before. Technicians were helpful and courtesy, listened to the issues. It was an easy solve, one I should have thought about, and they figured it out easily. We talked about purchasing another backup battery but decided to see if the current one would hold a charge now that the issue had been resolved. In and out quickly. I will call again.

- Ann Volk

Our garage door would not open. I called and was able to get an appointment same day and the technicians were there within 2 hours and the door was repaired in less than 2 hours with the garage cleaner than before they arrived. Very happy with the service.

- Lisa Bunger

I called them at 8:30 am for a garage door repair (broken springs and a broken opener wire), and they had everything fixed very well by noon. Very timely, very well done, and I was very grateful for their professionalism!

- Ryan

Thank you Ryan for your excellent work. The door has never been this quiet and secure.

- Cynthia Brown

Sam did good job of identifying the problem and fixing it. No charge, as it was under warranty from more major work done for us in May 2021.

- Roger

We called at 4pm on a Saturday and Sam was at our house at 8:30am Sunday. He was on time, courteous, knowledgeable, and efficient. We couldn't be happier with the experience!

- Pam

Our garage door broke unexpectedly and I scheduled an appointment with Precision online. They were able to come out within 1-2 hours that same day. Alex was very thorough at explaining the issue and presented us with three different options for the repair. He had all the parts along and was able to fix the issue all in that same visit. We were pleased with the results.

- Gina Mandernach

Sam our repair man was very helpful and did marvelous work. He explained everything to us to help us make our decision as to what work we should do.

- Liz George

Sam was my installer. He was very professional and cordial. Didn't leave a mess. Explained everything he was doing. He was here on time (actually he was here before said time). The door opener is so quiet. I am very pleased with Precision. Thank you, Traci

- Traci Frasier

Always professional, respectful, excellent communication from the initial inspection through installation and final debriefing on use and possible problems that might materialize. Quality of installation is exceptional.

- Glenn Thummel

Sam called prior to arriving, sent a text confirming the appointment, was on time, knowledgeable, professional, offered advice, made repairs quickly and the opener was operating properly within 1 hour. The door sensors were replaced.

- GB

Jordan did another great job with our installation.

- Dean Levang

Ryan did a great job. Quick, efficient and very friendly. Extremely pleased with the service. Thank you again Ryan!

- Scott Musel

My Initial contact was result of your TV ad. Your polite and efficient response was as advertised in your commercial. Text messages with your service technician’s picture and bio is a great idea.

- Gerald Jaksich

Overall great experience. Installer was Hunter and he was a total professional.

- Kent Vanzee

Sam was friendly, knowledgeable and excellent customer service.

- Tuan Nguyen

Our tech sam Campbell Was awesome. Great service. Thank you

- Steve Lowman

The gentlemen that came out were very knowledgeable and very patient and helpful. I hope they get some sort of bonus for doing such good work and on such a horrible hot day.

- Bambi Piper

Hunter is a very polite and thorough installer. I am very pleased with the work he did I love my new garage door. Thank you so much

- Pauline Eenhuis

Sam Mathis was our Technician. Courteous and thorough. He did a great job of explaining our options. Five stars.

- John Rose

I was impressed by technician Sam C his knowledge, professionalism, ability to explain his step by step proceedures. I felt comfortable, he could solve all my garage issues.

- Steve H

Sam was very professional. Pointed out problem and got new sencers installed. He explained everything he was going to do. Very courteous. Very well pleased. Would recommend ur company

- Garth Kuehl

My technician was Sam Mathis. Sam was very friendly, kind, conscientious, knowledgeable and professional. He was able to correct my garage door issue quickly and efficiently. I also enjoyed our conversation. Ask for Sam. He is the technician everyone hopes to get.

- Becky P.

A very professional service technician (called prior to arriving) arrived within the specified time. After watching and listening to our garage door noise, he quickly diagnosed to problem area by pointing out where on the door the problem occurred. He also offered a very viable solution. The technician also indicated there wouldn’t be a charge for his assessment.

- Randy Nemitz