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Sam Mathis
Average: 4.95 stars
Sam Mathis's Bio:
Sam M. has been a technician with Precision for 1 year and is one of our top technicians! He's originally from Roland and he enjoys hunting, golfing, wrestling, and riding his Harley. A Blue C4 energy drink is what keeps him going throughout the work day. We're proud to have Sam on our team!
Ankeny, IA
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Residential Service Technician: Sam Mathis
Ankeny, IA
I manage an Independant Living Senior Facility in Ankeny. I first chose Precision because they are located in town. This year I have had to call them approx. 4 times and each time they arrive same day, with a courtesy call to say they are on the way including a text with Technician's info and picture. 2 times it was the GFCI outlet had tripped inside garage but with the door shut, I didn't feel comfortable prying it open for fear of damaging door or mechanicals. Sam and Worth are quick, professional, and very courteous. They explained what the issue was and how I could potentially troubleshoot. I will Always call Precision for my commercial and residential needs, they are simply an amazing company in a time where many vendors simply do not go the extra mile to offer top tier customer service.
- Ankeny Manager
Mingo, IA
Prompt, professional service from on-site technician (who was affiable and congenial). Scheduler was easy to understand and polite. GREAT SERVICE, THANK YOU.
- Bill Berriman
Des Moines, IA
I had my garage door spring replaced and a new garage door opener installed. Same day service- very professional and answered all my questions. Sam did an excellent job and I highly recommend Precision!
- Diane D
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Residential Service Technician: Sam Mathis
Ankeny, IA
Polite, professional, helpful on the phone Sam, the technician, thoroughly explained the problem with my existing unit, offered solutions, and quickly and efficiently replaced my defective unit. Very process and friendly. A very positive experience for me!!!
- Suzanne Robinson
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Residential Service Technician: Sam Mathis
Polk City, IA
Wife backed into garage door before fully open. Track had minor bend and roller was out of place. The technician assessed damage and had it corrected in 5 minutes. The technician spent a few more minutes explaining how everything else looks good and gave me peace of mind. Very satisfied with the visit.
- Rob
Altoona, IA
Sam was knowledgeable and very thorough on explaining the repairs and why. He also explained some normal wear & tear that can occur in the future. He repaired my garage very quickly and I am satisfied with the work.
- Melissa Winkler
Johnston, IA
Very prompt and professional service. Serviceman, Sam Mathis, did an excellent job rectifying the issue with our garage opener.
- Rod Moulin
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Residential Service Technician: Sam Mathis
Pleasant Hill, IA
Sam (the technician) explained everything, showed me my options, and did excellent work! He repaired our large garage door opener and installed a garage door opener on our small door. He also put up an outside number pad.
- Cheryl Hage
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Residential Service Technician: Sam Mathis
West Des Moines, IA
Very prompt. Came same day. Fixed the issue quickly. Professional and friendly.
- Monica Bingham
Ankeny, IA
courteous and efficient service
- Jack Thorpe
Cumming, IA
Outstanding service. I discovered my garage door had a broken spring at 7:15. By 10:30 it was fixed. The tech, Sam, was first rate. He evaluated the door and opener system, pointed out that a number of parts were past their service life and deteriorating, and presented me with options. I ended up going with a complete rebuild. Not cheap, but Precision stands by their work- I got a 10 year warranty. I'm sure my garage door and opener will need repair in the future and when it does I'll be requesting Sam.
- Christopher Schwob
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Residential Service Technician: Sam Mathis
Carlisle, IA
Quick response and Quick repair. What more could you say for?
- Stephen Westberg
Des Moines, IA
The service was great. Garage door was broken due to strong winds. Called in around 3:30pm and Sam was there within the hour. Sam was quick and efficient. Highly recommend.
- Jose Castro
Waukee, IA
Mike Kreger my neighbor recommended you very good service
- Karen Martin
Ames, IA
In our family we have had service and new installation for several houses and Precision has always given us fast expert service. In my experience Precision Garage Door Service is a great outfit.
- Steve
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Residential Service Technician: Sam Mathis
Nevada, IA
Sam did an excellent job, very friendly and courteous. I called late one afternoon and they were there the next morning.
- Janet Schneider
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Residential Service Technician: Sam Mathis
Winterset, IA
Prompt and informative service! Easy to schedule a repair was complete within an hour. Highly recommend!
- Charity Clarke
Des Moines, IA
The service and professionalism of Precision, and specifically Eric Taylor, was outstanding. They did quality work fast, and we're very upfront about costs and needs.
- Dave Olson
Johnston, IA
The repairman was very professional and courteous. Took time to show us what repairs/replacements were made and also to explain the warranty provided by Precision. A really good representative for your company. A "5" star rating definitely earned. Thank you!
- James Farmer
Pleasant Hill, IA
Everything was truly excellent! Sam, the technician, was helpful and courteous. My garage door works great. A first-rate company from my first contact through the end of the service.
- Bob Meunier
Des Moines, IA
Today was rather cold and our garage door kept stopping halfway and raising after each time I lowered it. I called and Sam showed up on time and carefully listened to me and what I had tried to do to figure out what may be going on. Then, he proceeded to check the door and the opener and fixed the issue which seemed to be due to increased friction between the door bottom rubber and the side plastic cover on the wall. He meticulously explained what he did. He also went over some other details about the state of the door (i.e., rollers) which is several years old. I am grateful for his timeliness and the great/professional service he provided. Thank you Sam.
- Reza Z.
West Des Moines, IA
Sam was very helpful and kind. Appreciated the work done and in a very timely manner. Will use this company again!
- Tina Reilly
Urbandale, IA
Did an amazing job and the Tech Sam was great!
- Tom Stoll
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Residential Service Technician: Sam Mathis
Ankeny, IA
Explained everything and wasn't pushy. Got things installed quickly and with no problems.
- Greg Winchester
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Residential Service Technician: Sam Mathis
Altoona, IA
Three years ago when the spring on my garage door broke, my son-in-law recommended Precision Garage Door. So I called them and they were at my house in a very short time and fixed my door. So this morning when my garage door wouldn't stay down I called them and someone was here within an hour. I was very impressed. The young man who came looked over the problem and made some adjustments to the door and it was fixed. When I asked how much the charge was, he replied that there was none. That the springs were causing the problem and since I had them replaced three years ago it was included in cost of the springs!!! I would recommend this company to anyone!!! They are fast, courteous, professional and they stand behind their work!!!!!
- Liz Hansen
Ankeny, IA
I chose Precision because they came out last year when our spring broke. We called on a Sunday night I believe and they came out the next morning and repaired and installed a new opener. Reasonable price and excellent service! I called them out yesterday and they were here this morning. Nothing really wrong , but technician checked it out and told me everything was fine. His name was Sam and he was friendly, professional, and courteous. They didn’t charge me anything. Sam said he was in the area and it was under warranty. I highly recommend Precision!! David james
- David James
Des Moines, IA
We are very pleased with the Precision experience. Sam was our service advisor/installer. He was pleasant, professional and provided answers to all our questions. The installation went as Sam had explained & in the time described. He also assisted us in programing and linking the door openers to our vehicle. Thank you, Sam, for a great customer service experience.
- Jim S.
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Residential Service Technician: Sam Mathis
Des Moines, IA
Sam was great! He explained things very well and got us up and running in no time! Will use them again in the future if ever needed! Thank you!
- Mandy Dent
Des Moines, IA
Thank you so much for fixing us up so quickly. Great commitment to speed and customer service! Sam Mathis represents you well.
- Mark Elliott
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Sam did the service work on our broken spring. He was courteous and professional. He explained the situation, the options available, and installed new springs that took care of the issue. He didn't try to push more expensive options that were available and I appreciated that.
- J Walker