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Sam Mathis
Average: 4.95 stars
Sam Mathis's Bio:
Sam M. has been a technician with Precision for 1 year and is one of our top technicians! He's originally from Roland and he enjoys hunting, golfing, wrestling, and riding his Harley. A Blue C4 energy drink is what keeps him going throughout the work day. We're proud to have Sam on our team!
Des Moines, IA
Des Moines, IA
Thank you so much for fixing us up so quickly. Great commitment to speed and customer service! Sam Mathis represents you well.
- Mark Elliott
Des Moines, IA
Awesome service. Fast work and went through all instructions well. I recommend using all your services!! Thanks for a job well done.
- Cindy Kennedy
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Residential Service Technician: Sam Mathis
Indianola, IA
Came quickly even right before Christmas. Sam was a friendly and helpful technician. He gave us our options, but was not pushy about us spending the most money. Felt we could trust him to fix what we wanted fixed and not more. He did a great job and had our garage door running in short order. Thank you!
- Doug
Waukee, IA
Great service by Sam! Very good at explaining and his work was exceptional. Called early this morning for new door seal. They were here within an hour. Used these people before and will continue to use them!
- Royce Prickett
Ankeny, IA
Hunter did a fantastic job on replacing much needed rollers quickly and correcting a hard to find squeezing noise my door was making. Fast service, plus no Hard-Sell for other parts that are not needed. Very pleased.
- TODD ANDERSON
Indianola, IA
A service tech came out quickly, diagnosed the door and had it fixed within the hour. Very professional and polite. These are now my 'garage door guys"!
- Jody Curtis
Indianola, IA
Sam was extremely nice and was professional. He did excellent wok and cleaned everything up. I was extremely pleased and satisfied with the work completed. I would highly recommend Precious Garage Door.
- Tracy Johnston
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Residential Service Technician: Sam Mathis
Clive, IA
The spring busted on our 2-bay door with one of our cars stuck inside. I reached out to Precision about 9am, had a tech to the house within a couple hours and the repairs were completed in less than an hour after his arrival. The office kept us up to speed on scheduling changes due to weather that day. Sam was our tech. He was very professional and did an outstanding job.
- Ben I
Ankeny, IA
There's nothing worse than waking up and your garage door won't open. There's nothing better than having someone there to fix it in an hour or so. Sam did a great job! He assessed my situation, fixed it and told me of any possible future issues without trying to sell me. This is the second time I've used Precision and I highly recommend them for their prompt and courteous service.
- Brian Fox
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Residential Service Technician: Sam Mathis
Clive, IA
Sam did a very nice job.
- Scott Addington
West Des Moines, IA
Sam was very helpful and figured out the problem quickly. He explained everything to me, including what my choices were. He set everything up, showed me how it worked. He made sure I was comfortable with my new system. He did a great job.
- Tanya Updegraff
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Residential Service Technician: Sam Mathis
Madrid, IA
Sam was great to work with. He provided valuable information and thoroughly explained what his plan was to get our doors ready to go. He was also there within a couple of hours after requesting service. Would highly recommend.
- Kolton Louk
Pleasant Hill, IA
Very impressed with the professional way this company performed the complete process from my initial phone call answered by an exceptionally bright, kind and knowledgeable receptionist to the completion of the entire project from start to finish. We so appreciated the same day service as promised. The service technician was super professional and competent. A sheer pleasure to work with. Most professional company we had worked with for a long time.
- Mary Ann Larsen
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Residential Service Technician: Sam Mathis
Des Moines, IA
Representative from Precision came out, he was very nice. He took several pictures & quoted me $1300.00 to fix my garage door. Told him I couldn't afford that... And he left. Before he left, I asked if Precision was associated with AHS (American Home Shield) He said no. I called AHS, and they sent me a representative from a competitor. After his assessment, he told me my Garage door wasn't broke at all, and that "something" just came loose. The gentleman did the quick fix with the materials that were still attached to the door, greased & lubricated everything and left. (no charge)
- VCL
Ankeny, IA
Sam Mathis was very helpful and knowledgeable. He was respectful and courteous. He pointed out the bearings, rollers, and cables that have the wear and tear on them. The broken torsion spring was replaced in good time. The 5-year warranty on parts is a plus. We received a coupon in the mail for $20 off labor. Quick response played into our selection of Precision.
- Randall Sheley
Ankeny, IA
Excellent job, very friendly and professional. Answered all my questions and more.
- David LUIKEN
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Residential Service Technician: Sam Mathis
West Des Moines, IA
This is a legitimate 5-star rating. I booked Precision on a Tuesday morning when I was leaving for work and my door wouldn't close. I didn't know how to interpret the error messages from my garage door opener unit, and I was flustered from being late -- so I made a call for help. I booked online that morning and was given an instant appointment confirmation. I was contacted later that day by a customer service rep/dispatcher to better understand my situation. A few minutes later I got a phone call from my technician, Sam, who was able to arrive about 15 minutes early! We hadn't even started the job and it was exceeding my expectations. Once the work began, Sam treated me and my home with complete respect and he even took the time to educate me about the various component parts of an overhead door. Dude knows his stuff and handled the entire job, my stress included, ....near perfectly. Good work. I rarely leave reviews. And this comes on the heels of an unrelated, not-so-great customer experience with another company. Different industry. But this was enough to make my day and course-correct my week. Give 'em a call.
- Paul Edwards
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Residential Service Technician: Sam Mathis
Urbandale, IA
Good reputation. Sam was very cordial and so was his trainee. He was very professional .
- Dickson Keast
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Residential Service Technician: Sam Mathis
Huxley, IA
Sam Mathis, the technician who serviced my door explained everything to me before he proceeded with the service. Thanks!
- Nels Nord
Menlo, IA
Sam Mathis installed a new opener for us on Sunday. He was very professional and answered all of our questions. He showed us how to get the app set up which we greatly appreciated. Precision has the best technicians! We have never been disappointed.
- Steve Lose
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Residential Service Technician: Sam Mathis
Des Moines, IA
Sam was awesome! Did not try to upsell me, just get me what I needed. He made sure that everything was working and that I didn't have any questions. He even lubricated the garage door, programmed my vehicles, and also the key pad for me! Excellent Service! Wish I had called them when I needed a new garage door! I'm really happy with the new garage door opener!
- Louise McIlhon
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Residential Service Technician: Sam Mathis
West Des Moines, IA
Precision Garage Door of Des Moines installed a new garage door opener and accessories in the past. Recently my door was closing hard the last foot before hitting floor so I called for service. The technician was Sam Mathis and he was great--very courteous, professional and helpful. He explained everything and he could not have been better. He is the type of employee I would hire in my business. D Peterson
- D Peterson
Des Moines, IA
Did real good job efficient cleaned after his self and was early for the appointment thank you for your service
- Jerry Schillinger
Ankeny, IA
100% great service! I reached out at 9 pm after our door opener broke. The scheduler set up an appointment within 15 minutes for the next afternoon. The new opener was installed and working great, with clear communication throughout. Highly recommend!
- Scott Paulson
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Residential Service Technician: Sam Mathis
Ankeny, IA
Excellent response. The buttons in my wife's car stopped working. I could not determine how to get them reconnected to the door opener. They set me up for an appointment the next day but called to inform me that it would be another day due to a job that ran longer than anticipated. We finally agreed on them coming out late int he afternoon but I received a call that they had a tech who would be there during the initially agreed time span. Tech arrived and very shortly had the button in my wife's car working. Very pleased as always. I have used their services in the past and have never been disappointed.
- John Niehaus
West Des Moines, IA
I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L
- Ronald Lauridsen
Urbandale, IA
Precision really shines in the area of customer service after the sale. They are responsive, respectful, and professional. If you have a service issue, they are there for you.
- Ginger Cronk
West Des Moines, IA
Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.
- judy curry
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Residential Service Technician: Sam Mathis
Des Moines, IA
Our garage door decided to malfunction and completely break on a Sunday afternoon at 1:30. I called and within an hour Sam was there and had by door fixed before 3:30. So friendly and knowledgeable. Very thankful for Precision. Excellent customer service.
- Nikki Bloedow
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Sam was great! He explained things very well and got us up and running in no time! Will use them again in the future if ever needed! Thank you!
- Mandy Dent