About Sam
Professional
Focused
Reviews for Sam Mathis
James Koester
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My senior aged relative's single stall garage door decided not to open all the way up, only opened and stopped about 12" off the ground. We went over and saw the dual springs had popped out. We contacted Precision and they came out the following day on time! The technician Sam Mathis called and texted me that he was on his way. Arrived on time! He looked over the issues, wrote up a total cost and completed the project within 1 hour. Garage door operates as it should! Pricing is reasonable for a garage door repair, perhaps on the higher side overall, but service was excellent!
Service: Broken Garage Door Spring Repair
Product: Springs
Michele Elson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found a flyer in a ValPack for you and thought I'd call a couple places to check my options for the repair needed for my garage door. The staff that answered the phone, came to service the door, and everything involved was FABLOUS! I called in the early afternoon, and someone was at our home in about an hour. The repair was able to be completed RIGHT AWAY and resolved - Hurray! My husband said that Sam explained everything very well and offered ideas/options that made us feel that they weren't just pushing a sale - LOVE THIS. We had another company out to look at it a few hours before you and they weren't able to provide specifics/service right away (sales had to get back to us and still haven't). My one criticism is that I was VERY hesitant to contact you in the first place. I Google searched the phone number on the flyer (515-934-8339), and nothing came up! I also went to the website on the flyer and noticed that the phone numbers listed on the site do not match the flyer either. Very unnerving with all the scammers out there these days - it made me not start off with trust and made me WANT to second guess options offered. I decided to contact your company anyway because I could at least compare to the other company that came out. After calling in, getting text notifications, and the experience with Sam, we were put to ease. I am pleased overall but would caution you about these things and suggested looking into this to gain trust of future customers. Thank you!
Service: Garage Door Repair
Product: Garage Door Opener
Dennis DeJoode
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used your service times before on my properties and have always satisfied with the work performed and friendly technicians.
Service: Broken Garage Door Spring Repair
Jeremy Berndt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I
Service: Garage Door Opener Install
Product: Garage Door Opener
Tom Persinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was my first time calling Precision Door. They answered my call promptly and sent a technician out to my home within 2 hours. Sam diagnosed the garage door issues within minutes, gave me a price quote, and had my door operational within an hour. Fantastic service. Will not hesitate to contact them again with any issues related to my garage door.
Service: Garage Door Repair
Product: Rollers
Jake Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great same day service. Great customer service. Sam was excellent.
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
Chuck Kellogg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was very personable, a good listener, and did what was needed in a timely manner. Five stars.
Service: Broken Garage Door Spring Repair
Michael Mills
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
One of the best technicians I have ever had the pleasure of doing business with. He was such an honest and caring person, and he really knew his product! Thank you, Sam Mathis!
Service: Garage Door Repair
Product: Springs
Kirk and Becky Schwiete
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good experience all around. Prompt service. Friendly and knowledgeable technician. Everything was explained very well. Work performed very satisfactorily.
Service: Garage Door Opener Install
Product: Garage Door Opener
Mark Friesner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service tech was awesome. He was very thorough and expedited the repair. Thanks for the quick response the day before Thanksgiving.
Service: Broken Garage Door Spring Repair
Product: Springs
Henry G.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceeded my expectations! Easy to schedule, quick fix, and Sam the technician was very knowledgable and a pleasure to work with. He clearly knew what he was doing! I would use Precision again without any hesitation and recommend them to anyone who asks.
Service: Garage Door Repair
Richard Job
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your technician Sam did a very good job for me and together we got my door bottom seal replaced in a very short time.
Service: Garage Door Repair
Dave Highsmith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I booked an appointment because they had a $0 service fee diagnostic. I have worked on garage doors as a homeowner changing springs etc but this issue has me perplexed. When Sam got there he was professional and told me what he thought was the issue so I decided to just have him fix it while he was there. Turned out he was spot on with his diagnosis and after an hour of work had the door opening and closing very well. I feel like it was money well spent and gave me more knowledge about garage doors than I previously had. Thank you Sam Mathis.
Service: Garage Door Repair
Product: Rollers
Randy Jurgensen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good experience explained everything well...
Service: Garage Door Opener Install
Nancy Krukow
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I Have used you several times last couple years after seeing ad on tv Sam did a great job as usual He has come before He is good at explaining to an old lady in language I understand what needs to be done and does great work and cleans up as he goes Thank you for coming so quickly Glad to see on tv ad you now don’t charge extra for nights and week ends that is a plus for someone who is on a fixed income Happy trails
Service: Garage Door Repair
Julie Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam came in great timing and was very professional. I would your company and Sam anytime.
Service: Broken Garage Door Spring Repair
Product: Cables
Reggie BELL
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was both cordial and professional. While he was here, he answered questions another tenant had. He also pointed to another garage that had slack in the chain and that the tenants may have problems down the road like I had, I passed that information onto the tenants that owned that garage. Sincerely, Reggie Bell
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
Kathy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was excellent, efficient and friendly when installing my new garage door opener. He even programmed my new opener to the cars. I received the same price as quoted last winter, so a pleasant surprise!
Service: Garage Door Opener Install
Product: Garage Door Opener
Steve Page
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We purchased a new car and had issues with the garage door reopening after leaving . We called and they sent Sam out. He was quick, knowledgeable and very friendly. He went through different scenarios with us and was able to solve the issue. Thank you!
Service: Garage Door Opener Repair
Product: Remotes / Keypad
John H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service. Sam was the technician and he was very professional and kind. He explained everything and provided an estimate before starting. Afterwards explained what was fixed. Very satisfied with the level of service. Thank you so much!
Service: Broken Garage Door Spring Repair
Virginia Swift
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very pleased with the work that Sam did today in repairing my garage door. He was polite, informative and timely. It was a pleasure to do business with Sam and Precision Garage Door Service.
Service: Garage Door Repair
Tom Woodard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech that was sent Sam Mathis was a great guy and did an awesome job. He explained everything that was going to have to do to fix my garage door and was a total professional. Great service and glad i called Precision. Thank you
Service: Garage Door Repair
Product: Springs
Mark Mulford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would like to say that Sam Mathis was great, we talked what he thought that needed to be done, made repairs the door works better than ever has thank you very much-------Mark Mulford
Service: Garage Door Repair
Product: Rollers
Nancy Thurtell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional and efficient!
Service: Broken Garage Door Spring Repair
Product: Springs
Douglas Kinney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service! Called in the AM, service rep was here before noon. Expanded how he was going to fix my garage door, covered the cost before work began. Will use the company again.
Service: Garage Door Repair
Deb Fick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam did a great job fixing the opener, explaining why the issue could have happened, and what steps to take next should the issue reoccur.
Service: Garage Door Opener Repair
Bob Giles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was great and very efficient and professional!
Service: Garage Door Opener Repair
Robert Willemsen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your company is more pricey then say Overhead Door. However, the trust, expertise and quality of your techs and Precision Door Co. makes you the far superior value. To me at least. Simply said, I love the way your company operates. The tech that did our work was outstanding by the way.
Service: Garage Door Repair
Product: Rollers
Bryan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was GREAT. Showed up early, very friendly and professional, gave me several repair options and prices then completed the work very quickly cleaned up and on to the next, Precision is very lucky to have a employee like him. I will refer all my clients to precision.
Service: Broken Garage Door Spring Repair
Product: Springs
Carol Cowling
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Always professional and very courteous. Prompt service. Friendly techs.
Service: Garage Door Opener Repair
Product: Remotes / Keypad