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Sam Mathis
Average: 4.95 stars
Sam Mathis's Bio:
Sam M. has been a technician with Precision for 1 year and is one of our top technicians! He's originally from Roland and he enjoys hunting, golfing, wrestling, and riding his Harley. A Blue C4 energy drink is what keeps him going throughout the work day. We're proud to have Sam on our team!
Adel, IA
Clive, IA
Outstanding techician. Broken drum/spring cable meant that garage door seized close. This is a 30 year old door with significant rust at door track base. Sam offered two quotes on repair. He shared experiences with wear and conservatively compared present door condition against others. Made me (customer) feel confident with the decision to repair and extend service life of the original door. Technician was always polite, curteous, and quick/professional with the work. Demonstrated the work after completion and completed tasks ( bearing, drum, cable, rusted bracket, roller replacement ) within 1 hour of quote signing. I would highly recommend Precision to others.
- Jeff Hall
Sam was very helpful and knowledgeable and our door is working like it should.well be glad to use again if need to. thanks
- Larry Bumgardner
Pleasant Hill, IA
Very prompt in responding to my call. Did a thorough check of my door and opener. I was very pleased with the service technician and his evaluation. I would highly recommend this door company. G A
- Gary Aspenson
Urbandale, IA
Sam was very helpful. He fixed our problem, and at my request reviewed all of our garage door equipment and made recommendations for needed replacement of parts. He did not try to hard sell me anything that didn’t really need replacement. We’re very satisfied.
- Chris Bowman
Stuart, IA
I just got done telling my husband thank you for picking Precision for our new garage door. Never once since it was put in have we had any trouble with the door for the remotes. Just a little hiccup with the keypad to the Genie that took Sam no time to fix. Sam was quite the gentleman by the way. Let us know if we have any more trouble with it to just call. It's nice to have chosen an honest and cordial company to deal with. We will recommend you to everyone we know that needs to have new garage doors or trouble with the ones they have. Thanks again.
- Jean Keller
Ankeny, IA
The technician was at my neighbor's house. I asked if you check the springs on my garage door. He said they needed to be replaced. Luckily he could replace them immediately! Was extremely personable, professional and explained everything! Would definitely use Presicion Door again.
- Rosalie Steele
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Residential Service Technician: Sam Mathis
Marshalltown, IA
Came out on July 4th. Thank you so much. Sam was very polite and professional. He explained everything he did and the door works better than the day it was installed 7 years ago.
- Lee Vancleave
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Residential Service Technician: Sam Mathis
Clive, IA
SAM WAS AWESOME EXPLAINED EVERYTHING VERY WELL.
- Patrick Stein
Ankeny, IA
I am so very pleased with the very prompt service I received! My garage door opener did not work and after several tries, I called Precision and within 45 minutes he arrived. However, just before he arrived i tried it again and it worked! My neighbor was here and had tried to find the problem and cleaned cobwebs off the door. The technician came and checked things out and all was ok! I apologized for calling him out here and he was very kind and assured me that I should call anytime if I have an issue with my door. What a relief to know my garage door is ok and to have someone come out to check it for me so quickly. A few weeks ago, my neighbor had trouble with his door and I told him to call Precision and he was very pleased with the service he received. Thank you so much for being a great company to rely on.
- Don /Bonnie Ficek
Ankeny, IA
Fast and efficient work by Sam. Pointed out what needed worked on and what was in good shape. Got right to it and delivered. Would use again.
- Craig Kohlhaas
Ankeny, IA
Excellent, same-day service. Friendly technician who explained in detail the work that needed to be done.
- Gene Greiman
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Residential Service Technician: Sam Mathis
Ankeny, IA
Sam did an excellent job of fixing our garage doors. We are very pleased with the results.
- Keith Pedersen
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Residential Service Technician: Sam Mathis
Urbandale, IA
Sam did a fantastic job with our garage door. He was prompt, explained everything perfectly, and had a super positive attitude. I'll absolutely be telling my neighbors to call Precision Garage Door.
- Evan Sersland
Grimes, IA
It's rare to have such excellent service these days. I had a spring fail under warranty first thing in the morning. I contacted Precision and someone was dispatched almost immediately. My door was as good as new within an hour at no charge to me.
- Zachary Bonefas
Norwalk, IA
Your repair man Sam, was early, friendly, helpful and professional. I have been very happy with all of my services from your company and would recommend your services to anyone.
- Kristin Lowe
Ankeny, IA
Sam did the service work on our broken spring. He was courteous and professional. He explained the situation, the options available, and installed new springs that took care of the issue. He didn't try to push more expensive options that were available and I appreciated that.
- J Walker
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Residential Service Technician: Sam Mathis
Ankeny, IA
I manage an Independant Living Senior Facility in Ankeny. I first chose Precision because they are located in town. This year I have had to call them approx. 4 times and each time they arrive same day, with a courtesy call to say they are on the way including a text with Technician's info and picture. 2 times it was the GFCI outlet had tripped inside garage but with the door shut, I didn't feel comfortable prying it open for fear of damaging door or mechanicals. Sam and Worth are quick, professional, and very courteous. They explained what the issue was and how I could potentially troubleshoot. I will Always call Precision for my commercial and residential needs, they are simply an amazing company in a time where many vendors simply do not go the extra mile to offer top tier customer service.
- Connect 55 Ankeny
Mingo, IA
Prompt, professional service from on-site technician (who was affiable and congenial). Scheduler was easy to understand and polite. GREAT SERVICE, THANK YOU.
- Bill Berriman
Des Moines, IA
I had my garage door spring replaced and a new garage door opener installed. Same day service- very professional and answered all my questions. Sam did an excellent job and I highly recommend Precision!
- Diane D
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Residential Service Technician: Sam Mathis
Ankeny, IA
Polite, professional, helpful on the phone Sam, the technician, thoroughly explained the problem with my existing unit, offered solutions, and quickly and efficiently replaced my defective unit. Very process and friendly. A very positive experience for me!!!
- Suzanne Robinson
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Residential Service Technician: Sam Mathis
Polk City, IA
Wife backed into garage door before fully open. Track had minor bend and roller was out of place. The technician assessed damage and had it corrected in 5 minutes. The technician spent a few more minutes explaining how everything else looks good and gave me peace of mind. Very satisfied with the visit.
- Rob
Altoona, IA
Sam was knowledgeable and very thorough on explaining the repairs and why. He also explained some normal wear & tear that can occur in the future. He repaired my garage very quickly and I am satisfied with the work.
- Melissa Winkler
Johnston, IA
Very prompt and professional service. Serviceman, Sam Mathis, did an excellent job rectifying the issue with our garage opener.
- Rod Moulin
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Residential Service Technician: Sam Mathis
Pleasant Hill, IA
Sam (the technician) explained everything, showed me my options, and did excellent work! He repaired our large garage door opener and installed a garage door opener on our small door. He also put up an outside number pad.
- Cheryl Hage
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Residential Service Technician: Sam Mathis
West Des Moines, IA
Very prompt. Came same day. Fixed the issue quickly. Professional and friendly.
- Monica Bingham
Ankeny, IA
courteous and efficient service
- Jack Thorpe
Cumming, IA
Outstanding service. I discovered my garage door had a broken spring at 7:15. By 10:30 it was fixed. The tech, Sam, was first rate. He evaluated the door and opener system, pointed out that a number of parts were past their service life and deteriorating, and presented me with options. I ended up going with a complete rebuild. Not cheap, but Precision stands by their work- I got a 10 year warranty. I'm sure my garage door and opener will need repair in the future and when it does I'll be requesting Sam.
- Christopher Schwob
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Residential Service Technician: Sam Mathis
Carlisle, IA
Quick response and Quick repair. What more could you say for?
- Stephen Westberg
Des Moines, IA
The service was great. Garage door was broken due to strong winds. Called in around 3:30pm and Sam was there within the hour. Sam was quick and efficient. Highly recommend.
- Jose Castro
Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
202 4th Street
Suite B
West Des Moines, IA 50265
The technician arrived on time and was courteous and explained things very well. He completed the work in timely fashion and I am quite satisfied.
- Pat Steele