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about Precision Garage Door
Precision Garage Door of Des Moineshas received 12 reviews, averaging 1.00 Stars:
Des Moines, IA
West Des Moines, IA
If you want to get ripped off by the worst company call them they quote me 780 to fix my garage door I call a great guy on CL and he did it for 350. This company wants to change parts that you don’t need or want to charge you extra. Literally scammers.
- Juan Rodriguez
Des Moines, IA
Representative from Precision came out, he was very nice. He took several pictures & quoted me $1300.00 to fix my garage door. Told him I couldn't afford that... And he left. Before he left, I asked if Precision was associated with AHS (American Home Shield) He said no. I called AHS, and they sent me a representative from a competitor. After his assessment, he told me my Garage door wasn't broke at all, and that "something" just came loose. The gentleman did the quick fix with the materials that were still attached to the door, greased & lubricated everything and left. (no charge)
- VCL
Waukee, IA
If I could give the technician negative stars I would. Came in with an attitude right from the start. We informed him that one of the garage door springs had broken. Tech asked if we wanted a basic check on our system. After his 2 seconds of looking around, he stated we had bolts coming loose, about to shear off. Our bearings were bad because of the black on some parts. Tech did not take a picture of the bad bearings until I tried to see what he was referring to. Most repair people will take pictures of the problem & show you. Tech gave us outrageous pricing & payment plans before he even showed us the issue. I informed tech we would need to check into that & at this time we only wanted to replace the 1 broken spring. Tech stated if I only wanted 1 spring replaced, I needed to find another company! He will only replace 2 not 1. With a major attitude. After that, I was not letting him do any work at our house. Asked if there would be a service call fee for the visit and your tech said no I wouldn't to make you angrier than you already are. I was applied by his behavior. This is not how you act when you come into someone's home to make repairs. Your company was referred to us by other friends that have had repairs done. Just absolutely shocked at the behavior of your tech. Bad way to do business this does not even reflect what you say in your tv commercials.
- Sue Pryor
Ankeny, IA
Please call me 5154905784. I regret recommending u to my mother in law
- Mary Van Depol
Urbandale, IA
Ryan was nice however I am very unsatisfied with the product. Ryans assessment after a few button presses was the garage door keypad was no more than 5 years old and already inoperable to the point of needing a replacement. I feel this is unacceptable for such an expensive keypad and garage door system. Cory
- Cory Howell
Ankeny, IA
Technician tried to sell me other services that were not needed.
- Ron Schroeder
West Des Moines, IA
I believe you did work that didn’t need to be done. Also to replace my opener it was going to be more than double than where I can have it done elsewhere. I would not recommend your Company.
- Mary Best
Altoona, IA
Very upset they never gave estimate before doing work!!!! That alone most likely will never use again!!!
- Kirk & Julie Parker
Adel, IA
Changed springs very unhappy now none of our openers hand held or auto opener will work. I would expect better. Now will have to have someone come fix openers
- Larry Roberts
Product:
Altoona, IA
Did not come back with key to garage door and way over priced
- Cheryl Smith
I am glad we were able to reconcile and get your garage door needs taken care of. Thank you for giving us the opportunity.
Product:
Urbandale, IA
Definately over priced service and over charged. I was charged $60 for $20 bearings. I had 3 installed, do the math. I understand some mark up as appropriate, but 300%?? Only greed and theft, can justify that.
- Fred Rogo
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Horrible experience was told it would be a free diagnostic and he tried charging me 200 for a repair I didn't ask him to complete. Then he had the nerve to be rude and argue with me. Worst experience don't use this company they will scam you. His literal words were I have to make my money somehow.
- Helen Mckeyen