Garage Door Repair in Des Moines, IA - Page 3

Joellen Dixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair services provided by Justin met and exceeded our expectations. He was friendly, professional and courteous. He took time to explain the problems that we were having with our garage door and our remote control, and he carefully explained the steps needed to correct them. The garage door apparatus was over 20 years old and presented an electrical problem regarding extra and unnecessary wires. He solved the problem and was able to install updated equipment that resulted in a smoother, less noisy door opening. Our garage door remote openers and the door are now working perfectly. This was an excellent experience. This service was provided on the same day as our initial call, on a Saturday, with no extra charge for a weekend service. I would highly recommend Precision to anyone with garage door repair issues.

Patricia Nicolle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated that you were able to send someone quickly. Grant was personable and professional. He accurately diagnosed the problem and explained my options. Once I chose one, he was able to quickly repair my garage door and it has been working great.

Adriel Lage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience was great. Someone was able to come out pretty quickly on a Monday morning. Worth did a great job of looking over everything and explaining what needed to be repaired and offering options. Everything was done within a couple of hours, and the guys were super professional and friendly. We ended up replacing our motor which came with new remotes and a keypad which we are happy with.

Angela Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and explained everything he was doing. I will happily recommend to friends and family.

Shirley Corkhill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is incredible due to your personnel including the person who answered the phone to the technicians. The operator sent Nathan W. to be my tech. He ascertained the problem immediately and due to the age of the motor installed a new unit so I now have total confidence in my door operating as it should. Thank you so much for who you are and who Nathan is.

David Landwehr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Funny how a $59.95 spring tuneup turned into a total makeover, which was perfect timing since all the current parts are 18 years old and due to break at any point. So now we have a new Genie belt drive opener, new rollers and springs, AND NOW it is so quiet I have to look twice to make sure it's actually moving. Nick did an amazing job, very professional and competent, and he accomplished all of this by himself in under a couple hours - would have taken me weeks. We are extremely happy with Nick and his work, will welcome him back anytime.

Bryce Odson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Grant was a consummate professional. He showed up at the scheduled time. He asked me about my concerns and goals, and we both made a plan to get the job done. He was extremely efficient and included me in the process all along the way. Even advising me on different options and the cost of those. I was extremely happy with the experience and would recommend Grant to anyone who needs assistance with their garage door service.

Ben Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These are the guys to go with. The price was better than all the other quotes I got, and I was so impressed with the installer, Derek. He did the whole teardown and rebuild by himself on a 100 degree day and did a fantastic, thorough job. He took the time to make sure everything was sealed, balanced, lubricated and done right, even when the sun was sweltering. He did the entire job himself in a few hours, including loading up the old 14 foot wooden door to haul away. Very impressed with the whole process.

Joe Davidson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great job. Very nice

Mark West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision showed up as scheduled. The repairman quickly assessed the problem *warranty covered" spring let loose and the side cables wrapped around the pole rather than the spool. He cut and replaced these and re tensioned the springs for about $320. He thoroughly tested everything-door balance and travel and with that was finished. Probably less than two hours' time.

Matt Buller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision Garage Door to install a new door, because they were a couple hundred dollars than the company I had previously done business with. Happy to say it was a wise choice. Not only did they get a door that matches my other door. Sutton S. Installation put the competitor to shame. Extremely happy with the job .

John Small

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our family has used Precision a number of times; you guys are great, the job you do is the best, and your employees know what they are doing and are great to deal with. Thanks.

Jerry Whetstone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door before, so calling them wasn't difficult. I had purchased a garage door opener and replaced it myself but couldn't get it to work. After calling the manufacturer of the opener they determined it was defective so I took it back and got another one. This one I installed and called the manufacturer to walk me through all the steps to get it going and it didn't work either. I called Precision Door and Ryan couldn't get it to work either so he dismantled for me and put up one of his own up and it worked. Ryan cleaned everything up and left and I took the opener back and got my money back. Ryan did a good job and he was done in no time. I felt bad sitting there watching him work but he kept saying no problem. Next time I will just call Precision Door the first time and hopefully I can get get Ryan again.

Chris Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was great! He identified the problem quickly and offered options. He discussed features and prices of each option thoroughly. He completed the repairs efficiently and was very professional.

Bob Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage door meet my expectations and then some. We heard about your company thru tv advertising and are garage door opener decided to go out on us after 30 years, so I decided to call. Wow Ryan called us at 8:00AM on a Sunday and said he was on his way. Ryan was very polite and courteous, and very professional. He gave us a quote to replace our old door opener and told us how long it would take him to complete the job. We like the no extra charge for nights and weekend policy. Thanks Precision Garage Door for the great service. Bob & Lou Anderson

Rick Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech you sent was great and totally helpful got everything working correctly I will recommend him to all my family and friends He's a kepter

Tim Wiltfang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on our garage door broke on Friday afternoon. Went online and was able to book an appointment for Saturday between 2:00 and 4:00. Saturday morning they let us know that we'd been moved up to 12:00 to 2:00. Nathan arrived between 12:00 and 12:30. Gave us an estimate and quickly repaired the spring. It was an all around great experience.

Cathy Carmicheal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

installed my garage door

Peggy James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man was polite professional and efficient . He cleaned up after the job was done .

Angie Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam Looman was great! Called ahead and arrived exactly when he said he would, he also arrived at 2pm out of our 2-4 window given. The repair was much more involved than we were expecting so he went step by step to explain what he quoted and why. I feel he did a great job and we understood and appreciate it.

LaRee Cory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathan was very professional in telling me what was wrong with the garage door. He suggested that I should get a new opener as the one I had was very old. He fixed the spring and installed a new opener. He did a fine job. My only problem was that I did not receive an itemized bill. I’m a little old fashioned and like to have something in writing to put in my file. If you could send me a statement I would be very grateful. You should have my address. Thank you

Kurt Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The techs quickly diagnosed the problem, analyzed the existing equipment, provided facts on its future performance and provided options on the repair or replacement of equipment that was nearly 30 years old. Quickly prepared quotations for the repair options, and once selected completed the extensive repair within 90 minutes. Very impressed with the expertise and service.

Steve Verbeski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a 20+ year old garage door opener that quit working, and it was evident I needed to replace it. I first called "Brand X" which touted 24/7 service, and while a service person did come out, I was advised that the office would call me that afternoon with an estimate and to schedule replacement. After four days I finally got a call back but told "Brand X" to forget it as out of frustration I had just called Precision and scheduled to them come out. In addition to confirming that I needed to replace the opener, I was astonished that they had everything they needed to begin work immediately. I was so impressed that although the identical opener on the other garage door was working fine, I had them replace it as well instead of waiting for it to fail. Our lead tech Kyle and his assistant were very organized and efficient, with removing the old units and installing both new units taking only about 2 hours. Very, very pleased. Thank you!

Shelby Rathbun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely impressed with the service we received after contacting Precision about broken garage door springs. Their tech, Grant, came to help and was very knowledgeable, professional and especially respectful working around the contents of our garage. He got new springs installed quickly, as well as addressed cables that needed replaced. Very happy with our experience, thanks again Grant and Precision team!

Kristina Rodriguez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with our garage door installation. Derek Staker was friendly, professional, and worked quickly and efficiently despite the heat. The new garage door looks amazing, and Derek took the time to explain everything thoroughly before he left. We really appreciated his hard work and attention to detail. We'd highly recommend Derek to anyone looking for quality service!

Karen Rasmussen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam Looman serviced my garage door today.. What a great representative of your company. He did a great job and was kind and professional...Thank you Adam for your support as I was having a tough day!!!

Doug Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cody did a great job of explaining what needed to be replaced and what could wait for a later time without causing any significant problems. He was quick with the replacements, and was finished sooner than expected. Thanks Cody for a great job.

Nicole Augsburger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband and I were in need of getting our garage door fixed. It flat out would not open without manually lifting it for which even then, was way too heavy to be doing this repeatedly. I had went on line to fine the best garage door repair service in town and came across this company whom responded immediately to my inquiry. They told me that I would have a technician out the following day to assist us with our needs. For one, I was very shocked. It's not only the weekend but a holiday as well. I wasn't expecting anyone until the following week. When I was told the time frame of when the technician would come, I accepted it and was also provided the option to accept an earlier time if the technician was available. I was ecstatic when I received the call sooner than arranged that the technician could come sooner. I received a message prior to the call with the technician's name and a little about him for which I really liked to see. The technician's name is Scott Peterson. Can I just say, 5 stars is not enough! I would give 10 or more!!! Scott was very kind. He provided a thorough explanation to what he saw with our garage doors which the main one had a broken spring. He provided us options to fix it which included either staying with the original system or getting a new one installed with a lifetime warranty. He showed us exactly what happened with the original install of the current system for which concerned us that we had been in our newly built home for no more than five years, and the system was already breaking! He provided us a few options and gave us his opinion. I appreciated him thoroughly explaining his work, providing us pictures of the work, and him giving us the options of fixing our system without any pressure. Once again, Scott deserves more than 5 stars!!! I would recommend him and Precision any day!! We had more than just the springs fixed, we received a new system! Thank you so much for all you do!

Joan Betts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Precision Door technicians were knowledgeable and right on the time promised. They assessed issues and then completed their work on the remote system and controls expeditiously while explaining what was necessary. Professional yet friendly. Just great!

Tonya Archer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the guy was really friendly and told me what he was going to do.. I highly recommend Precision Garage Door Company....