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about Precision Garage Door
Precision Garage Door of Des Moineshas received 1675 reviews, averaging 4.94 Stars:
Ankeny, IA
Product:
Residential Service Technician: Sam Mathis
West Des Moines, IA
Kyle showed up on schedule and was very prompt and professional! Garage door is working like it's brand new and it's comforting to know if something goes wrong in the future who we're going to call! Thank you Kyle!!
- Steve Gullion
Des Moines, IA
Technician was very professional and knowledgeable. Did a great job explaining work that need to be done.
- Bryan Hanson
Product:
Des Moines, IA
I was in a bind and could not get the car out of garage. They fixed everything and were very professional. It was less than I thought it would be.
- Angela Nims
,
Precision Garage Door of Des Moines did an amazing job for me. From the sale to the install, everything ran smoothly. The salesman was very helpful in choosing a door style. The installers were extremely polite, efficient and knowledgeable. I would definitely recommend them for any of your garage door needs!
- Kathy Pritchard
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Residential Door Installer: Brody Sandin
Clive, IA
I decided to call Precision due to your great TV ads. Then when I saw I had Kyle Muyskens as my technician (saw him on TV) that was exciting. Kyle was wonderful....very complete in his explanations...not pushy at all!!! He gave me an excellent explanation of the bid and I decided what plan I wanted. He and the guy training with him, immediately started the work. I felt bad that the work resulted in them having to stay past 6:00pm. They cleaned up well and helped me move a few things back in place. I would most certainly recommend Precision Garage and especially Kyle. You have a winner with that young man!! Better treat him well!!
- Barb Hervey
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Residential Service Technician: Kyle Muyskens
Urbandale, IA
Incredible response time and excellent service! Jordan did a great job explaining what the root cause was and giving options. Highly recommend, I will definitely be using them again for any future issues!!
- Shawn Allan
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Residential Service Technician: Jordan Andrus
Des Moines, IA
Excellent job replacing my garage door. Friendly knowledgeable people doing the job.
- Rick Andreini
Product:
Residential Door Installer: Brody Sandin
Des Moines, IA
Walked out the door Saturday morning and realized the opener control was not working. Called Precision to see if they could help remedy the problem. Stated they would come out that afternoon and a tech would call us when he was on his way. Fortunately enough he was in the area and was able to come that morning. Fixed the problem and went above and beyond by providing maintenance to our garage door. This wasn't our first time calling Precision for service. We had called around the holidays several years ago for a broken spring on our garage door and again it was resolved in a timely manner without breaking the bank! Thank you Bryce for your excellent service and repair!
- Jeff Murphy
Des Moines, IA
Outstanding customer service. We called at 3:20pm with a garage door that would not open. Within 8 minutes Jordan called and said he was on his way. He arrived at 3:45 and was finished installing a new spring and cable by 5:00. He did a thorough job of investigating the problem and kept me informed with everything he did. I would recommend this company and this young man to anybody! An absolute pleasure to do business with.
- Buzzy Buonanni
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Residential Service Technician: Jordan Andrus
Adel, IA
They arrived same day and replaced the sensor eyes very quickly at a fair price. Jordan was knowledgeable and efficient as well as fun to talk to. We will definitely use them again for any garage door issues.
- Garrett Snyder
Des Moines, IA
Very nice and listened to us, very respectful
- Deer Ridge Apartments
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Residential Service Technician: Jordan Andrus
Ankeny, IA
Kyle did a great job explaining the services, and making concise recommendations. I thought the pricing was fair, but the speed of repair was exceptional. Kyle and Grant were professional, and the whole process was very smooth.
- Parker
Des Moines, IA
both technicians courteous, friendly, knowledgeable, same day service(small repair, not complete installation), will have them replace doors when it is time to do that.
- Stewart Cott
Des Moines, IA
The repairman Caiden was prompt actually early to the appointment. He was pleasant, patient while I explained the problem. He explained how he was going to figure out the problem and then he fixed it. It came down to owner error and was a simple fix. I complement Caiden for treating me with dignity when he explained the problem, then he showed me how to keep the problem from happening again.
- Sandra Perkins
West Des Moines, IA
This is a legitimate 5-star rating. I booked Precision on a Tuesday morning when I was leaving for work and my door wouldn't close. I didn't know how to interpret the error messages from my garage door opener unit, and I was flustered from being late -- so I made a call for help. I booked online that morning and was given an instant appointment confirmation. I was contacted later that day by a customer service rep/dispatcher to better understand my situation. A few minutes later I got a phone call from my technician, Sam, who was able to arrive about 15 minutes early! We hadn't even started the job and it was exceeding my expectations. Once the work began, Sam treated me and my home with complete respect and he even took the time to educate me about the various component parts of an overhead door. Dude knows his stuff and handled the entire job, my stress included, ....near perfectly. Good work. I rarely leave reviews. And this comes on the heels of an unrelated, not-so-great customer experience with another company. Different industry. But this was enough to make my day and course-correct my week. Give 'em a call.
- Paul Edwards
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Residential Service Technician: Sam Mathis
Urbandale, IA
Good reputation. Sam was very cordial and so was his trainee. He was very professional .
- Dickson Keast
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Residential Service Technician: Sam Mathis
Huxley, IA
Sam Mathis, the technician who serviced my door explained everything to me before he proceeded with the service. Thanks!
- Nels Nord
,
Awesome company. Showed up when they said they would did the jog quickly and right the first time
- Kouri Management
Pleasant Hill, IA
They met my expectations and more! Very courteous and professional……took time to explain my options……and fixed the problem. They were exceptional guys in the way they handled themselves and the interaction with me. Can’t say enough good things about them! Willa Goodman Pleasant Hill
- Willa Goodman
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Residential Service Technician: Kyle Muyskens
Altoona, IA
Precision Doors replaced my door opener 4-5 yrs ago. I like it so much that I had them replace my garage door this week. I am amazed at how nice it is! They did excellent work and the door is nicely sealed all the way around it. I also purchased the extended warranty which is for 15 yrs. That will take care of me for a long time!
- Peggy Yeager
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West Des Moines, IA
I have not received a copy of my approved work order/invoice which the technician said he was sending to my home email, [email protected] I was pleased with the prompt booking of my door repair service appointment.
- Michael Pappas
Menlo, IA
Sam Mathis installed a new opener for us on Sunday. He was very professional and answered all of our questions. He showed us how to get the app set up which we greatly appreciated. Precision has the best technicians! We have never been disappointed.
- Steve Lose
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Residential Service Technician: Sam Mathis
West Des Moines, IA
Timely service, tech was friendly, professional and quick. Quality service and product for a fair price. Highly recommend!
- Joe Baker
Product:
West Des Moines, IA
You suggested up to $2000 worth of repairs. Overhead Doors inspected and fixed for $600 Probably won't be calling you again!!!
- Roger Brooks
Des Moines, IA
We had a positive experience. The installers were honest, friendly, and not pushy trying to make us fix more than what was necessary.
- Carrie Johnsen
Product:
Ankeny, IA
Jordan did a great job. The lower seal on the door was probably the original seal...and getting it out and a new seal installed was more difficult and time consuming than any of us anticipated...requiring some additional help and different seal. However the guys from Precision got it done and did a great job. When I get new doors...Precision will be at the top of my list. Thanks
- Greg Hudson
Des Moines, IA
Sam was awesome! Did not try to upsell me, just get me what I needed. He made sure that everything was working and that I didn't have any questions. He even lubricated the garage door, programmed my vehicles, and also the key pad for me! Excellent Service! Wish I had called them when I needed a new garage door! I'm really happy with the new garage door opener!
- Louise McIlhon
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Residential Service Technician: Sam Mathis
Des Moines, IA
All of our expectations were met. The Door Designer and installation technicians were personable, professional and helpful. The garage door is high quality and the installation was done in a timely manner. We highly recommend your company and product.
- Paul Thompson
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Elkhart, IA
Jordan was the best!! He did an excellent job. He was so good at explaining things. I would give him 6 stars if I could! Thanks again Jordan for working until the job was done!
- Becky Hankemeier
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Excellent job, very friendly and professional. Answered all my questions and more.
- David LUIKEN