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Precision Garage Door of Des Moineshas received 2324 reviews, averaging 4.93 Stars:
West Des Moines, IA
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Residential Service Technician: Grant Sagan
Altoona, IA
My senior aged relative's single stall garage door decided not to open all the way up, only opened and stopped about 12" off the ground. We went over and saw the dual springs had popped out. We contacted Precision and they came out the following day on time! The technician Sam Mathis called and texted me that he was on his way. Arrived on time! He looked over the issues, wrote up a total cost and completed the project within 1 hour. Garage door operates as it should! Pricing is reasonable for a garage door repair, perhaps on the higher side overall, but service was excellent!
- James Koester
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Residential Service Technician: Sam Mathis
Ankeny, IA
I found a flyer in a ValPack for you and thought I'd call a couple places to check my options for the repair needed for my garage door. The staff that answered the phone, came to service the door, and everything involved was FABLOUS! I called in the early afternoon, and someone was at our home in about an hour. The repair was able to be completed RIGHT AWAY and resolved - Hurray! My husband said that Sam explained everything very well and offered ideas/options that made us feel that they weren't just pushing a sale - LOVE THIS. We had another company out to look at it a few hours before you and they weren't able to provide specifics/service right away (sales had to get back to us and still haven't). My one criticism is that I was VERY hesitant to contact you in the first place. I Google searched the phone number on the flyer (515-934-8339), and nothing came up! I also went to the website on the flyer and noticed that the phone numbers listed on the site do not match the flyer either. Very unnerving with all the scammers out there these days - it made me not start off with trust and made me WANT to second guess options offered. I decided to contact your company anyway because I could at least compare to the other company that came out. After calling in, getting text notifications, and the experience with Sam, we were put to ease. I am pleased overall but would caution you about these things and suggested looking into this to gain trust of future customers. Thank you!
- Michele Elson
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Residential Service Technician: Sam Mathis
Norwalk, IA
Kyle Muyskens solved all of my garage doors issue's! It now operates and sounds like a new door. Kyle was very knowledgeable,professional, Efficient and took the time to explain everything to me. I will be recommending Precision Garage Door Service to others. Thank you Kyle!
- Jen Figurelli
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Residential Service Technician: Kyle Muyskens
Des Moines, IA
Great service and staff. From original bid to final installation. Marqui is a professional in every possible way. Thank you.
- Rick Freeman
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Ankeny, IA
Great job by Worth.
- Dennis Andrew
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Residential Service Technician: Worth Henry
Des Moines, IA
One of our garage door springs broke out of the blue and Precision Garage Door Service was out the same day about an hour later. Our technician, Scott, was friendly, professional, and knowledgeable. Definitely recommend their service!
- Joshua Jaeger
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Residential Service Technician: Scott Peterson
Van Meter, IA
The door had a bottom roller came loose and jammed the door. Called and got the next available appointment 4-6 pm. I called at 230 pm same day. Kyle got there 455pm after calling in route letting me know he was on the way. Diagnosed and repaired/rebuilt in less than a hour. Best it's worked ever. Thx Precision
- James Applegate
Hunter did an excellent job installing my new garage door. He arrived right on time, was friendly and professional, and explained each step of the installation clearly. The work was done efficiently and with great attention to detail—everything runs smoothly and looks fantastic. Hunter also made sure the opener and safety features were set up correctly before leaving. I really appreciated his workmanship and customer service. Highly recommend him for anyone needing garage door installation or repair!
- NICK LOVELL
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West Des Moines, IA
I’ve been having trouble with my garage access pad not consistently opening or closing my garage door from the outside, so I finally called to ask that someone come out and take a look. I was SO pleasantly surprised when they were here within an hour of my call! The technician (Caiden) was fabulous! He listened to me and could relate to the issues that I was describing to him! We discussed several options… Including replacing the pad, but I decided to try the Wi-Fi option before replacing the pad and I’m very happy to report that I haven’t had any trouble since! Even better I wasn’t charged anything for the 15 minutes he was here! Thank you Precision for the great help and customer service experience!
- Dee Hunerdosse
Ankeny, IA
Would recommend Precision for anyone. They were here within an hour. Grant was very nice and professional.
- Barbara Grams
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Residential Service Technician: Grant Sagan
Adel, IA
Shawn did an outstanding job. I had been getting snow and rain under the garage door so a new bumper was needed. Today it is raining and no rain inside the garage! Thank you The work was completed quickly with reasonable rates. Thanks again.
- Dianne Behr
Indianola, IA
This young gentleman did an exceptional job He was very professional very courteous and explained everything that we asked of him. My mom is 90 years old and he made sure she understood how to use her new garage door opener. I will recommend your company to all my family, friends and work acquaintances. It's nice to know that there are still companies out there that still considerer customer service to be their number one priority Thank you Judy Ancell daughter of Mary Bendon
- Mary Bendon
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Residential Service Technician: Worth Henry
Norwalk, IA
Great help and informative. Will call again.
- Ron Routh
Des Moines, IA
We chose Precision Garage Door Service to fix the problem with our garage door. They came out same day and diagnosed the problem, explained in detail what the recommendation was, No pressure, showed us the quote, and allowed us to make the decision. Our repair person was professional, detail oriented and friendly. Highly recommend. Thank you
- David White
Indianola, IA
We are very happy with Precision Garage Door service.Worth was our technician and he went above and beyond in excellent service.Explained everything to us, did a very thorough inspection, he was very courteous, professional and answered all questions we asked.Would be very likely to recommend your service to anyone.Was very impressed.
- Richard and Nancy Golik
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Residential Service Technician: Worth Henry
Urbandale, IA
He did a great job for short notes. Thank you.
- Tom Blackford
Des Moines, IA
I have used your service times before on my properties and have always satisfied with the work performed and friendly technicians.
- Dennis DeJoode
Des Moines, IA
Kyle is the absolute man. This is the third time he's been out to our place.He always has a genuine smile and is so polite and efficient as heck. He said 3 hours for reinforcing the door, adjusting the suspension accordingly due to the additional weight and replacing the outdated motor, which involved installing a new keypad on the outside, a new button on the inside and programming the new openers for me and my boyfriend to have in our car. He was there early, and had it done in less than two hours, and he did it singlehandedly in 20 degree weather. Because of his knowledge and skill he saved us almost 2 grand but finding a way to fix the door without us having to replace it. He is seriously the best. 10 outta 10 would definitely recommend.
- Elizabeth Jacobs
West Des Moines, IA
Excellent service, no hidden fees, no trip charge and 10% discount today. I couldn't find that from any other service companies, and on top of it, I had great service from Scott. He was very friendly and very knowledgeable. He took the time to explain everything he did to repair my garage door. Very happy customer!
- BBrock
West Des Moines, IA
I couldn’t be more impressed with my technician and the service. They took the time to explain everything that was going on and he was incredibly efficient with his time and work. I highly recommend using precision for your garage door needs.
- Chris Weih
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Residential Service Technician: Caiden Farrand
Waukee, IA
Service very punctual and quickly repaired
- George Greer
Newton, IA
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- Jeremy Berndt
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Residential Service Technician: Sam Mathis
Des Moines, IA
Prompt, efficient, reasonably priced! Thanks for your help.
- Mark Smith
Ankeny, IA
Called in at 4:29 pm Monday to a very polite and professional call center lady (sorry I forgot her name). She helped me schedule an appointment for Tuesday morning 8-10am. Bryce called ahead of arriving. He was timely, professional and was quick to troubleshoot our issue. We needed two new “eyes”. We highly recommend Precision. They have helped us now with what is our 3rd house/garage door issue.
- Angie Bishop
Norwalk, IA
Our 16 year old garage door finally broke down. The company that installed it couldn't come out for a week. We called you guys and you sent Kyle out. He explained what needed to be replaced. He did it fast. We have seen your TV commercials and your trucks. He replaced the springs and cable and tracks.
- Sonya Lawson
Waukee, IA
This was my first time calling Precision Door. They answered my call promptly and sent a technician out to my home within 2 hours. Sam diagnosed the garage door issues within minutes, gave me a price quote, and had my door operational within an hour. Fantastic service. Will not hesitate to contact them again with any issues related to my garage door.
- Tom Persinger
Winterset, IA
Service was quick and the Technician was friendly. Will use them again.
- Scott S.
West Des Moines, IA
Jordon did a good job, not inexpensive, but hopefully worthwhile.
- dennis schultz
West Des Moines, IA
Can't be more pleased with finding Precision garage door service. Stuck in my house on a Sunday because of a broken spring. Easily scheduled my appointment online and actually heard from Jordan earlier than my appointment time. Jordan was very understanding and experienced than what he does. Quickly replace the springs and fixed the loose chain under 30 minutes. He also did something else to make it whisper, quiet, compared to how it used to be. Couldn't be happier with the choice I made.
- Aaron T Borg Aaron T Borg
Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
202 4th Street
Suite B
West Des Moines, IA 50265
Excellent service! Door was fixed two hours after I called to have it repaired. Grant was very professional and gave detailed answers to all questions. Top of the line service!!!!!
- Richard Parsons