About Sam
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Reviews for Sam Mathis
Nick Wynen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician arrived on time and quickly diagnosed the problem with the "head unit". He knowledgably answered my questions.
Service: Garage Door Opener Repair
Kate Florer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was awesome! Fixed us quickly, honestly and efficiently. Kate Florer [email protected] www.kateflorerrealty.com
Service: Garage Door Repair
Product: Springs
Pat Steele
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician arrived on time and was courteous and explained things very well. He completed the work in timely fashion and I am quite satisfied.
Service: Garage Door Opener Repair
Jeff Hall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding techician. Broken drum/spring cable meant that garage door seized close. This is a 30 year old door with significant rust at door track base. Sam offered two quotes on repair. He shared experiences with wear and conservatively compared present door condition against others. Made me (customer) feel confident with the decision to repair and extend service life of the original door. Technician was always polite, curteous, and quick/professional with the work. Demonstrated the work after completion and completed tasks ( bearing, drum, cable, rusted bracket, roller replacement ) within 1 hour of quote signing. I would highly recommend Precision to others.
Service: Garage Door Repair
Larry Bumgardner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was very helpful and knowledgeable and our door is working like it should.well be glad to use again if need to. thanks
Service: Garage Door Repair
Product: Springs
Gary Aspenson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt in responding to my call. Did a thorough check of my door and opener. I was very pleased with the service technician and his evaluation. I would highly recommend this door company. G A
Service: Garage Door Opener Repair
Chris Bowman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was very helpful. He fixed our problem, and at my request reviewed all of our garage door equipment and made recommendations for needed replacement of parts. He did not try to hard sell me anything that didn’t really need replacement. We’re very satisfied.
Service: Garage Door Repair
John Keller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I just got done telling my husband thank you for picking Precision for our new garage door. Never once since it was put in have we had any trouble with the door for the remotes. Just a little hiccup with the keypad to the Genie that took Sam no time to fix. Sam was quite the gentleman by the way. Let us know if we have any more trouble with it to just call. It's nice to have chosen an honest and cordial company to deal with. We will recommend you to everyone we know that needs to have new garage doors or trouble with the ones they have. Thanks again.
Service: Garage Door Opener Repair
Rosalie Steele
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was at my neighbor's house. I asked if you check the springs on my garage door. He said they needed to be replaced. Luckily he could replace them immediately! Was extremely personable, professional and explained everything! Would definitely use Presicion Door again.
Service: Broken Garage Door Spring Repair
Product: Springs
Lee Vancleave
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came out on July 4th. Thank you so much. Sam was very polite and professional. He explained everything he did and the door works better than the day it was installed 7 years ago.
Service: Broken Garage Door Spring Repair
Product: Springs
Patrick Stein
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
SAM WAS AWESOME EXPLAINED EVERYTHING VERY WELL.
Service: Garage Door Repair
Product: Springs
Don /Bonnie Ficek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am so very pleased with the very prompt service I received! My garage door opener did not work and after several tries, I called Precision and within 45 minutes he arrived. However, just before he arrived i tried it again and it worked! My neighbor was here and had tried to find the problem and cleaned cobwebs off the door. The technician came and checked things out and all was ok! I apologized for calling him out here and he was very kind and assured me that I should call anytime if I have an issue with my door. What a relief to know my garage door is ok and to have someone come out to check it for me so quickly. A few weeks ago, my neighbor had trouble with his door and I told him to call Precision and he was very pleased with the service he received. Thank you so much for being a great company to rely on.
Service: Garage Door Opener Repair
Craig Kohlhaas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast and efficient work by Sam. Pointed out what needed worked on and what was in good shape. Got right to it and delivered. Would use again.
Service: Garage Door Repair
Gene Greiman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent, same-day service. Friendly technician who explained in detail the work that needed to be done.
Service: Broken Garage Door Spring Repair
Product: Springs
Keith Pedersen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam did an excellent job of fixing our garage doors. We are very pleased with the results.
Service: Garage Door Opener Install
Product: Opener
Evan Sersland
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam did a fantastic job with our garage door. He was prompt, explained everything perfectly, and had a super positive attitude. I'll absolutely be telling my neighbors to call Precision Garage Door.
Service: Garage Door Repair
Product: Springs
Zachary Bonefas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It's rare to have such excellent service these days. I had a spring fail under warranty first thing in the morning. I contacted Precision and someone was dispatched almost immediately. My door was as good as new within an hour at no charge to me.
Service: Broken Garage Door Spring Repair
Kristin Lowe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your repair man Sam, was early, friendly, helpful and professional. I have been very happy with all of my services from your company and would recommend your services to anyone.
Service: Garage Door Repair
Jerry Walker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam did the service work on our broken spring. He was courteous and professional. He explained the situation, the options available, and installed new springs that took care of the issue. He didn't try to push more expensive options that were available and I appreciated that.
Service: Broken Garage Door Spring Repair
Product: Springs
Connect 55 Ankeny
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I manage an Independant Living Senior Facility in Ankeny. I first chose Precision because they are located in town. This year I have had to call them approx. 4 times and each time they arrive same day, with a courtesy call to say they are on the way including a text with Technician's info and picture. 2 times it was the GFCI outlet had tripped inside garage but with the door shut, I didn't feel comfortable prying it open for fear of damaging door or mechanicals. Sam and Worth are quick, professional, and very courteous. They explained what the issue was and how I could potentially troubleshoot. I will Always call Precision for my commercial and residential needs, they are simply an amazing company in a time where many vendors simply do not go the extra mile to offer top tier customer service.
Service: Garage Door Repair
Bill Berriman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, professional service from on-site technician (who was affiable and congenial). Scheduler was easy to understand and polite. GREAT SERVICE, THANK YOU.
Service: Garage Door Repair
Diane D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had my garage door spring replaced and a new garage door opener installed. Same day service- very professional and answered all my questions. Sam did an excellent job and I highly recommend Precision!
Service: Garage Door Repair
Product: Garage Door Opener
Suzanne Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Polite, professional, helpful on the phone Sam, the technician, thoroughly explained the problem with my existing unit, offered solutions, and quickly and efficiently replaced my defective unit. Very process and friendly. A very positive experience for me!!!
Service: Garage Door Opener Install
Product: Garage Door Opener
Rob
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wife backed into garage door before fully open. Track had minor bend and roller was out of place. The technician assessed damage and had it corrected in 5 minutes. The technician spent a few more minutes explaining how everything else looks good and gave me peace of mind. Very satisfied with the visit.
Service: Garage Door Repair
Melissa Winkler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam was knowledgeable and very thorough on explaining the repairs and why. He also explained some normal wear & tear that can occur in the future. He repaired my garage very quickly and I am satisfied with the work.
Service: Garage Door Repair
Product: Springs
Rod Moulin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt and professional service. Serviceman, Sam Mathis, did an excellent job rectifying the issue with our garage opener.
Service: Garage Door Opener Install
Product: Garage Door Opener
Cheryl Hage
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sam (the technician) explained everything, showed me my options, and did excellent work! He repaired our large garage door opener and installed a garage door opener on our small door. He also put up an outside number pad.
Service: Garage Door Opener Repair
Product: Springs
Monica Bingham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt. Came same day. Fixed the issue quickly. Professional and friendly.
Service: Garage Door Repair
Jack Thorpe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
courteous and efficient service
Service: Garage Door Repair
Christopher Schwob
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding service. I discovered my garage door had a broken spring at 7:15. By 10:30 it was fixed. The tech, Sam, was first rate. He evaluated the door and opener system, pointed out that a number of parts were past their service life and deteriorating, and presented me with options. I ended up going with a complete rebuild. Not cheap, but Precision stands by their work- I got a 10 year warranty. I'm sure my garage door and opener will need repair in the future and when it does I'll be requesting Sam.
Service: Garage Door Opener Repair
Product: Springs