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has received 2540 reviews, averaging 5.00 Stars:
Ames, IA
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Residential Service Technician: Brandon Cosner
Urbandale, IA
I had a 20+ year old garage door opener that quit working, and it was evident I needed to replace it. I first called "Brand X" which touted 24/7 service, and while a service person did come out, I was advised that the office would call me that afternoon with an estimate and to schedule replacement. After four days I finally got a call back but told "Brand X" to forget it as out of frustration I had just called Precision and scheduled to them come out. In addition to confirming that I needed to replace the opener, I was astonished that they had everything they needed to begin work immediately. I was so impressed that although the identical opener on the other garage door was working fine, I had them replace it as well instead of waiting for it to fail. Our lead tech Kyle and his assistant were very organized and efficient, with removing the old units and installing both new units taking only about 2 hours. Very, very pleased. Thank you!
- Steve Verbeski
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Residential Service Technician: Kyle Muyskens
Des Moines, IA
Extremely impressed with the service we received after contacting Precision about broken garage door springs. Their tech, Grant, came to help and was very knowledgeable, professional and especially respectful working around the contents of our garage. He got new springs installed quickly, as well as addressed cables that needed replaced. Very happy with our experience, thanks again Grant and Precision team!
- Shelby Rathbun
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Residential Service Technician: Grant Sagan
Des Moines, IA
We had a great experience with our garage door installation. Derek Staker was friendly, professional, and worked quickly and efficiently despite the heat. The new garage door looks amazing, and Derek took the time to explain everything thoroughly before he left. We really appreciated his hard work and attention to detail. We'd highly recommend Derek to anyone looking for quality service!
- Kristina Rodriguez
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Residential Door Installer: Derek Staker
Colfax, IA
I was very happy with the service for my door. Grant was the technician who came today, and was very polite and knowledgeable. Thank You!
- Cynthia Smith
Des Moines, IA
Adam Looman serviced my garage door today.. What a great representative of your company. He did a great job and was kind and professional...Thank you Adam for your support as I was having a tough day!!!
- Karen Rasmussen
Grimes, IA
Kyle was very knowledgeable and totally customer focused - clean, neat and efficient! Very satisfied!!
- Phil Ramsey
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Residential Service Technician: Kyle Muyskens
West Des Moines, IA
Ryan was my technician today and he did a fantastic job. He was very thorough and went over everything that needed addressed with my garage door and opener. He finished the job quickly and was professional and courteous.
- Ty Knox
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Residential Service Technician: Ryan Roby
Ankeny, IA
Cody did a great job of explaining what needed to be replaced and what could wait for a later time without causing any significant problems. He was quick with the replacements, and was finished sooner than expected. Thanks Cody for a great job.
- Doug Taylor
Ankeny, IA
My husband and I were in need of getting our garage door fixed. It flat out would not open without manually lifting it for which even then, was way too heavy to be doing this repeatedly. I had went on line to fine the best garage door repair service in town and came across this company whom responded immediately to my inquiry. They told me that I would have a technician out the following day to assist us with our needs. For one, I was very shocked. It's not only the weekend but a holiday as well. I wasn't expecting anyone until the following week. When I was told the time frame of when the technician would come, I accepted it and was also provided the option to accept an earlier time if the technician was available. I was ecstatic when I received the call sooner than arranged that the technician could come sooner. I received a message prior to the call with the technician's name and a little about him for which I really liked to see. The technician's name is Scott Peterson. Can I just say, 5 stars is not enough! I would give 10 or more!!! Scott was very kind. He provided a thorough explanation to what he saw with our garage doors which the main one had a broken spring. He provided us options to fix it which included either staying with the original system or getting a new one installed with a lifetime warranty. He showed us exactly what happened with the original install of the current system for which concerned us that we had been in our newly built home for no more than five years, and the system was already breaking! He provided us a few options and gave us his opinion. I appreciated him thoroughly explaining his work, providing us pictures of the work, and him giving us the options of fixing our system without any pressure. Once again, Scott deserves more than 5 stars!!! I would recommend him and Precision any day!! We had more than just the springs fixed, we received a new system! Thank you so much for all you do!
- Nicole Augsburger
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Residential Service Technician: Scott Peterson
Des Moines, IA
The Precision Door technicians were knowledgeable and right on the time promised. They assessed issues and then completed their work on the remote system and controls expeditiously while explaining what was necessary. Professional yet friendly. Just great!
- Joan Betts
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Baxter, IA
Had a person contact me thru “Angie’s List” who installed a double garage door. Loved the door but installation had some problems! One side was hitting the rail when door was opened, loud thump when door hit bottom on closing, opener was not solid … move when in use and door was not centered! Called the guy back and got little improvement! Heard from several people that Precision was great, after seeing them in action would agree! Ask what needed to be improved, followed thru, and was very impressed how quickly they solved my problems! Thank you Precision, you will be back.
- Joe Engel
West Des Moines, IA
This company is wonderful and will never use anyone else for any garage related needs….they are prompt, kind, knowledgeable and get the job done and explain everything thoroughly so you understand and they are the best! Call Precision….they will take very good care of you and get the job done right!
- Kelli Palazzo
Des Moines, IA
the guy was really friendly and told me what he was going to do.. I highly recommend Precision Garage Door Company....
- Tonya Archer
Johnston, IA
Precision Garage Door of Des Moines replaced 2 garage door openers for us. Our technician Scott was great. He listened to the specific functions we wanted on the openers and tailored the units he installed to our exact requests. Additionally, Scott thoroughly inspected our 23 year old garage doors and outlined recommended maintenance and upgrades, We authorized this additional work and Scott then completed all the door repairs and opener installation on this one visit staying till the job was complete. Afterwards he helped us link our cars HomeLink to our openers. My wife and I can't believe how much better our garage doors function. We are extremely pleased with the quality job and service from Precision Garage Doors of Des Moines and their technician Scott!
- Mike Finan
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Residential Service Technician: Scott Peterson
Ankeny, IA
They were able to come within a few hours and fixed it quickly.
- Amy Lodes
Sully, IA
Cody was very personable and did a great job installing a new motor, etc. Pricing was reasonable, a d the fact that it got done the same day I booked the appt, even better. Thanks Precision Garage Door!
- Jarvis Melton
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Residential Service Technician: Cody Wallace
Huxley, IA
Worth Henry did a great job. He evaluated the repair. Gave me my options and was super easy to work with. The end result was great. I would recommend Worth Henry to anyone and also Precision door.
- Joseph Frick
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Residential Service Technician: Worth Henry
Ankeny, IA
Same-day service - Complete. Professional. Personable people all the way. ** DO NOT use my name on your site! Thanks!
- DJB
Prairie City, IA
Great company to work with, the guys were on time, got the job done quickly and were friendly. Would highly recommend.
- Aleah Hartman
Johnston, IA
Adam provided excellent service. Issues were explained so I could understand. And the work done was excellent. He was personable, professional, and great at what he did. We will call again.
- Pat
West Des Moines, IA
Eric came out to check out why my remotes weren't working with new batteries in them. Both the inside button and the outside pad worked. He discovered the problem, documented it and made warranty recommendations in case this happens again. All 3 remotes now work. I would highly recommend Eric as he was thorough, personable and an excellent representative of Precision Garage Door. Lisa S.
- Lisa Speiser
Norwalk, IA
The guys were awesome! Good conversation and very knowledgeable in solving my issue and efficient. Very pleased with my experience.
- Mike Chambers
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Residential Service Technician: Worth Henry
Waukee, IA
I've had previous experience with Precision taking care of my garage door needs and have always been impressed with their level of service. The technician showed up on time, was professional, described what was needed to fix my garage door and what it would cost prior to starting the work. Overall, it was a great experience, and the price was more than fair.
- Paul Morrison
Altoona, IA
I emailed Precision Door Services of Des Moines at 9:50am this morning with a broken 18' residential garage door. After a few emails an appointment was scheduled for this afternoon. Scott called when he was 10 minutes away from my home, arrived on site, assessed the situation, provided a quote for exactly what I requested and performed the repair in 40 minutes. The price was within what I expected and Scott was extremely professional, polite and very clean. All replaced parts were removed form site and I am extremely happy that I called Precision Door Services of Des Moines.
- Greg Spooner
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Residential Service Technician: Scott Peterson
Urbandale, IA
The previous motor unit installation (by different company) was done incorrectly, causing the whole unit to fall. I was able to get quick service and repairs on my garage door system. A big thank you to Technician Ryan for the great service, professionalism, and skill in fixing this problem in a very timely manner. Will recommend to others.
- John Robnett
Adel, IA
Sunday morning and my primary door wouldn't open. I called the company I used for over 10 years and they would not come out on a Sunday. I remember watching ads for Precision, specifically their "no extra charge on weekends).....music to my ears. The representative that answered the call could not have been more friendly and efficient and scheduled a tech for an hour and a half later. She asked if I would be available earlier if he could make it earlier, and that he would call before coming. He did call and come well before the scheduled appointment. Upon arrival, he asked that I give him time to take photos and complete a thorough diagnostic of the door and all it's parts in order to give me an estimate an options. Then he gave me a very detailed and understandable explanation for his concerns (everything on the door was original from 1993 except the door opener and springs). What he was suggesting was for safety and longevity, validating the expense. I authorized the work and he completed everything in approximately an hour and again reviewed all he had done and tested the door a few times while I watched. He was very knowledgeable and patient with my questions. I highly recommend Scott and Precision!!!!!
- cspann
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Residential Service Technician: Scott Peterson
Pleasant Hill, IA
Scott did a great job. He is very knowledgeable, friendly, and professional. If any new repairs are needed, I'll be calling and asking for Scott personally.
- Tim Heater
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Residential Service Technician: Scott Peterson
Clive, IA
My door jumped the track on a Friday night. I called Precision for the first time. They set an appointment for me for Saturday morning. Adam called me at 8:10am and was at my house by 8:30. He diagnosed the issue and fixed it quickly, and didn't sell me parts I didn't need. Adam was professional and kind. I'll definitely be calling back to Precision when needed and requesting Adam. A+++ service!
- Scott Gorden
Ankeny, IA
I called at just the right time today to get my very noisy garage door repaired. The tech was 10 minutes away! Cody Wallace thoroughly inspected the door & mechanism and fully explained recommended services & repairs including costs. He had all needed parts on his service van and completed the work in about an hour. Very pleased with the results!
- Brian Ney
We had a great experience with Brandon Cosner. He was a wealth of knowledge and was a dedicated worker. Brandon got our door working and running quieter than before! He even fixed our ourside key panel so it now works after living here for four years! Thank you, Brandon...and thank you, Precision Door!
- Dan Weber