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about Precision Garage Door
Precision Garage Door of Des Moineshas received 1408 reviews, averaging 5.00 Stars:
Des Moines, IA
Product:
Residential Service Technician: Jordan Andrus
Ankeny, IA
Kyle did a great job explaining the services, and making concise recommendations. I thought the pricing was fair, but the speed of repair was exceptional. Kyle and Grant were professional, and the whole process was very smooth.
- Parker
Des Moines, IA
The repairman Caiden was prompt actually early to the appointment. He was pleasant, patient while I explained the problem. He explained how he was going to figure out the problem and then he fixed it. It came down to owner error and was a simple fix. I complement Caiden for treating me with dignity when he explained the problem, then he showed me how to keep the problem from happening again.
- Sandra Perkins
West Des Moines, IA
This is a legitimate 5-star rating. I booked Precision on a Tuesday morning when I was leaving for work and my door wouldn't close. I didn't know how to interpret the error messages from my garage door opener unit, and I was flustered from being late -- so I made a call for help. I booked online that morning and was given an instant appointment confirmation. I was contacted later that day by a customer service rep/dispatcher to better understand my situation. A few minutes later I got a phone call from my technician, Sam, who was able to arrive about 15 minutes early! We hadn't even started the job and it was exceeding my expectations. Once the work began, Sam treated me and my home with complete respect and he even took the time to educate me about the various component parts of an overhead door. Dude knows his stuff and handled the entire job, my stress included, ....near perfectly. Good work. I rarely leave reviews. And this comes on the heels of an unrelated, not-so-great customer experience with another company. Different industry. But this was enough to make my day and course-correct my week. Give 'em a call.
- Paul Edwards
Product:
Residential Service Technician: Sam Mathis
Urbandale, IA
Good reputation. Sam was very cordial and so was his trainee. He was very professional .
- Dickson Keast
Product:
Residential Service Technician: Sam Mathis
Huxley, IA
Sam Mathis, the technician who serviced my door explained everything to me before he proceeded with the service. Thanks!
- Nels Nord
,
Awesome company. Showed up when they said they would did the jog quickly and right the first time
- Kouri Management
Pleasant Hill, IA
They met my expectations and more! Very courteous and professional……took time to explain my options……and fixed the problem. They were exceptional guys in the way they handled themselves and the interaction with me. Can’t say enough good things about them! Willa Goodman Pleasant Hill
- Willa Goodman
Product:
Residential Service Technician: Kyle Muyskens
Altoona, IA
Precision Doors replaced my door opener 4-5 yrs ago. I like it so much that I had them replace my garage door this week. I am amazed at how nice it is! They did excellent work and the door is nicely sealed all the way around it. I also purchased the extended warranty which is for 15 yrs. That will take care of me for a long time!
- Peggy Yeager
Product:
Menlo, IA
Sam Mathis installed a new opener for us on Sunday. He was very professional and answered all of our questions. He showed us how to get the app set up which we greatly appreciated. Precision has the best technicians! We have never been disappointed.
- Steve Lose
Product:
Residential Service Technician: Sam Mathis
West Des Moines, IA
Timely service, tech was friendly, professional and quick. Quality service and product for a fair price. Highly recommend!
- Joe Baker
Product:
Des Moines, IA
We had a positive experience. The installers were honest, friendly, and not pushy trying to make us fix more than what was necessary.
- Carrie
Product:
Ankeny, IA
Jordan did a great job. The lower seal on the door was probably the original seal...and getting it out and a new seal installed was more difficult and time consuming than any of us anticipated...requiring some additional help and different seal. However the guys from Precision got it done and did a great job. When I get new doors...Precision will be at the top of my list. Thanks
- Greg Hudson
Des Moines, IA
Sam was awesome! Did not try to upsell me, just get me what I needed. He made sure that everything was working and that I didn't have any questions. He even lubricated the garage door, programmed my vehicles, and also the key pad for me! Excellent Service! Wish I had called them when I needed a new garage door! I'm really happy with the new garage door opener!
- Louise McIlhon
Product:
Residential Service Technician: Sam Mathis
Des Moines, IA
All of our expectations were met. The Door Designer and installation technicians were personable, professional and helpful. The garage door is high quality and the installation was done in a timely manner. We highly recommend your company and product.
- Paul Thompson
Product:
Elkhart, IA
Jordan was the best!! He did an excellent job. He was so good at explaining things. I would give him 6 stars if I could! Thanks again Jordan for working until the job was done!
- Becky Hankemeier
Ankeny, IA
Great service and knowledge! Would highly recommend.
- Mike Arndt
Product:
West Des Moines, IA
Precision Garage Door of Des Moines installed a new garage door opener and accessories in the past. Recently my door was closing hard the last foot before hitting floor so I called for service. The technician was Sam Mathis and he was great--very courteous, professional and helpful. He explained everything and he could not have been better. He is the type of employee I would hire in my business. D Peterson
- D Peterson
Waukee, IA
New home but my door needed some adjustment. Nothing like hiring a pro to do a job. Great service and a nice young technician.
- Gerrit Vrieze
Clive, IA
Jordan was hands-down the best technician I’ve ever had working on my home. He arrived on time, was polite, and explained in detail the options I had going forward. Not to mention he was able to complete the work in under 30 minutes, on a Sunday, less than a day after my garage door opener initially failed. I’m impressed.
- Alex Smith
Product:
Residential Service Technician: Jordan Andrus
Waukee, IA
They came immediately to repair our garage door. Our technician Ryan for sure gets 5 stars. He took care of our issue in a short period. Polite and willing to answer all our questions. The entire experience was first class.
- Ron Bagby
Des Moines, IA
I am so unbelievably impressed with the prompt response to my panicked call when I broke our garage door on a Saturday morning. They had a technician (Brandon) out to our house within 1 hour from my call. He assessed the situation and had our door back in working order. The price was more than reasonable.
- Gretchen Holland
Des Moines, IA
On time and resolved quickly.
- Doug Pierson
Indianola, IA
excellent service
- ronald ellis
Urbandale, IA
Brandon did a great job explaining the problem with the door and giving a choice of options for repair. He repaired everything that was needed in a professional manner.
- Terry Heuton
Des Moines, IA
Excellent service!! Kyle was my technician. Exactly on time. Very polite and well/spoken. Very clean and tidy with work area. Excellent manners. Superb customer service!! Thorough in inspection and timely estimate/quote with several options for repairs. New type of springs: torsion replacement. Worked efficiently and finished in allotted time frame he said it would take. Price was more than I was expecting, but since I don’t have the knowledge and know how of these types of repairs, it must be what it is now. Overall, a wonderful experience. Will highly recommend this company to family, friends, and clients. Job well done!! Thank you!!
- Mel Blomker
Waukee, IA
Kyle is a very courteous & conscientious worker. He has been out 2 times to work on our doors. One last year & one this year. He always takes the time to explain what is going on & what it will take to fix it. He gets right in & gets the job done! Wonderful asset to your company!
- Charles Stiffler
Saint Charles, IA
Thank you...just like new !!!
- Daniel Good
Des Moines, IA
Did real good job efficient cleaned after his self and was early for the appointment thank you for your service
- Jerry Schillinger
Winterset, IA
Brandon did a great job was on time extremely efficient. Really happy with the experience!
- Mark Stadtlander
Product:
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Very nice and listened to us, very respectful
- Deer Ridge Apartments