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about Precision Garage Door
Precision Garage Door of Des Moineshas received 1701 reviews, averaging 4.94 Stars:
Johnston, IA
Des Moines, IA
Today was rather cold and our garage door kept stopping halfway and raising after each time I lowered it. I called and Sam showed up on time and carefully listened to me and what I had tried to do to figure out what may be going on. Then, he proceeded to check the door and the opener and fixed the issue which seemed to be due to increased friction between the door bottom rubber and the side plastic cover on the wall. He meticulously explained what he did. He also went over some other details about the state of the door (i.e., rollers) which is several years old. I am grateful for his timeliness and the great/professional service he provided. Thank you Sam.
- Reza Z.
Ankeny, IA
Service was great. Explained options very well.
- Jim Woodward
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Service Manager: Bryce Strumpfer
Urbandale, IA
Things never break at a good time. Saturday night, I got home about 8 pm and my garage door would not open. I called my son who came over and we discovered one spring had broken. He had used Precision before, so he went online and entered a work request for Monday. Sunday morning, they called and were able to work me in - they came, gave me an estimate, suggested a few repairs as preventative maintenance and had my door working within an hour Grant did a great job of explaining what was repaired, was friendly and fast. My door was working again, and that was great since it was below 0 outside. What a great experience, a great technician fixing my door - would highly recommend to anyone needing garage door fixed
- Allen Wiebers
Waukee, IA
Great service! Professional and friendly! Highly recommend Precision.
- Gopi Goteti
Pella, IA
Sean was prompt, courteous, knowledgeable and efficient. The texted picture with the technician's bio and experience was appreciated and should be an industry standard. I would happily recommend Precision to anyone.
- Dave Mongar
Ankeny, IA
Caiden Farrand was so kind and very informative. Explained to me what needed fixing and what was wearing down and what options I had. He had parts replaced and the garage door fixed within an hour. I would highly recommend Precision for any repair needs!
- Patricia Kirk
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Residential Service Technician: Caiden Farrand
Kellogg, IA
Thank you for coming out this am. The service tech Worth Henry was polite and corrected the door for us. He changed a light bulb also. Reasonable pricing also. We will call again when necessary. Appreciate the speed to have this taken care of.
- Lee Koke
Marshalltown, IA
I would highly recommend Precision on all your Garage door needs, very professional from the moment you call till the job is complete. They installed 3 New Garage door openers, roller's, remotes and keypads Thank you Precision!!
- Timothy Sletten
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Residential Door Installer: Brody Sandin
West Des Moines, IA
Sam was very helpful and kind. Appreciated the work done and in a very timely manner. Will use this company again!
- Tina Reilly
Indianola, IA
I damaged my garage door enough to knock the roller out of the track and for it not to close. I immediately called Precision because I see their commercials every morning. An appointment for that afternoon was scheduled. Brandon, the technician, called to give me his ETA, was very polite and helpful, and the job was done in a timely manner. I was very pleased with my experience, will call them again if/when I need garage door assistance. I highly recommend Precision.
- Emily Robidoux
Urbandale, IA
Did an amazing job and the Tech Sam was great!
- Tom Stoll
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Residential Service Technician: Sam Mathis
Indianola, IA
Very timely service. Appreciate them getting out here same day. Brandon was very nice and informative and took care of everything we needed.
- Bob Dooly
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Residential Service Technician: Brandon Cosner
Ankeny, IA
Explained everything and wasn't pushy. Got things installed quickly and with no problems.
- Greg Winchester
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Residential Service Technician: Sam Mathis
Johnston, IA
Very quick service. Made an appointment for the very next day and they repaired the garage within a couple of hours. Excellent company!
- Angela Darner
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Residential Service Technician: Kyle Muyskens
Clive, IA
Our technician, Worth Henry, did a GREAT job! He was very knowledgeable and solved our problem and took care of other maintenance issues on our garage door quickly and efficiently. He was kind and answered all of our questions. I highly recommend Precision Garage Door of Des Moines for any issues you have with your garage doors.
- Steve Lang
Ames, IA
I have used Precision Garage Door before. They were prompt then and were again this time. I explained that the keypad (original keypad being ~30 years old) was being slow along with the remote. After the serviceman evaluated the whole door, he determined the keypad was wearing out and replacement of keypad would be needed. It works great now!
- Mary Lents
Des Moines, IA
My Technician, Jordan, was very professional and fixed the problem in a timely manner.
- Marie Overton
Cumming, IA
They did a great job being in commercial construction myself i can tell you Precision Door has it figured out i have always said it is easy to keep customers all you have to do is say what you are going to do and do what you say ,,,,, and they did exactly that !
- Brian Poindexter
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Residential Service Technician: Brandon Cosner
Altoona, IA
Three years ago when the spring on my garage door broke, my son-in-law recommended Precision Garage Door. So I called them and they were at my house in a very short time and fixed my door. So this morning when my garage door wouldn't stay down I called them and someone was here within an hour. I was very impressed. The young man who came looked over the problem and made some adjustments to the door and it was fixed. When I asked how much the charge was, he replied that there was none. That the springs were causing the problem and since I had them replaced three years ago it was included in cost of the springs!!! I would recommend this company to anyone!!! They are fast, courteous, professional and they stand behind their work!!!!!
- Liz Hansen
Ankeny, IA
I chose Precision because they came out last year when our spring broke. We called on a Sunday night I believe and they came out the next morning and repaired and installed a new opener. Reasonable price and excellent service! I called them out yesterday and they were here this morning. Nothing really wrong , but technician checked it out and told me everything was fine. His name was Sam and he was friendly, professional, and courteous. They didn’t charge me anything. Sam said he was in the area and it was under warranty. I highly recommend Precision!! David james
- David James
Des Moines, IA
We are very pleased with the Precision experience. Sam was our service advisor/installer. He was pleasant, professional and provided answers to all our questions. The installation went as Sam had explained & in the time described. He also assisted us in programing and linking the door openers to our vehicle. Thank you, Sam, for a great customer service experience.
- Jim S.
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Residential Service Technician: Sam Mathis
Des Moines, IA
Sam was great! He explained things very well and got us up and running in no time! Will use them again in the future if ever needed! Thank you!
- Mandy Dent
Clive, IA
The person fixed mine is good job
- Thuy Ton
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Residential Service Technician: Jordan Andrus
Des Moines, IA
Thank you so much for fixing us up so quickly. Great commitment to speed and customer service! Sam Mathis represents you well.
- Mark Elliott
Waukee, IA
Timely and friendly service
- Rick Olsen
Winterset, IA
Excellent service! Within 4/12 hours from calling to check about getting service on a Saturday the service man arrived. We live about 40 out from the DM area and really appreciate being able to get the door repaired in this very cold weather. There was no extra charges for service call and Saturday repair. Also wanted to mention the repairman deserves a 5 star rating too!
- Jim Orr
Altoona, IA
Quick, courteous, thorough, good customer service, just the way it should be! Thanks
- Brian Moore
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Residential Service Technician: Worth Henry
West Des Moines, IA
The second tech who arrived did an outstanding job. The first, less experienced tech said the house trim around the outside of the garage door needed to be moved, because it was hitting the garage door. When I asked for a second, more experienced tech, that tech adjusted the brackets on each side of the garage door on the interior side of the door to quickly resolve the problem. Both individuals were courteous and cooperative.
- Linda Heinrich
Marshalltown, IA
Top notch service and talking to people on the phone also top notch. I will be sure and recommend your company to people who ask me. Thanks for quick response and repair. Bryce was fantastic!
- Dave Grewell
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Fixed my springs quickly! I called at the end of a day, and they made me the first appointment the next morning. Gave me 3 price options. The tech was kind and professional. I'll likely call on them again.
- Meridith Smith