Garage Door Repair in Des Moines - Page 25

Jordan Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had some cables on the side of the garage door dangling one day after opening the garage door. Looked into it and realized they helped load balance the door and I knew that needed fixed. Looked online and found Precision. They had a tech available next day! I got one two days later for work reasons, but Kyle came out, evaluated the door in about 15 minutes and let me know the issue(s). He suggested all fixes, had 3 levels, and kindly explained them. I only really needed 1 to fix the spring breaking, but did opt for the torsion bar and system as well as the rollers! Wasn’t pushy about what fix or fixes I should do which I appreciate. He went to work and an hour later the door was better than before! Very professional, kind, gave me some advice on the third issue if I wanted to DIY the sensors and fix it up. Honestly super appreciative to have a functional garage door again!

Chuck Russo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So the repair team took care of the issue B4 any damage to structure or door. Repair was needed because your original installer used to short of lag screws, to mount railings to garage opening. One had fallen completely out of hardware. This what made me check the others. Found 4 or 5 more that had been overtightened and the lags were to short to begin with also. The repair lead kind of shook his head and apologized as he was replacing the short with new longer ones. Moral of the story; Quality of door was like advertised, and they made an error right....Always do your due diligence after any work, as a home owner !

Bev Sherlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a new seal on the bottom of the garage door so I contacted Precision Service and was provided fats service. Shawn, the technician, was prompt & very courteous . He noticed a few issues that weren’t a major factor but could possibly cause problems in the future. There was no pressure for me to do anything more than replacing the seal but looking ahead I chose to have a lot more done mainly to give me peace of mind. I definitely would recommend Precision Services.

Jim Schnieders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision technician was knowledgeable, helpful, personable and professional. He did a thorough assessment of the garage door problems I was having, put together an understandable action plan and executed the plan to perfection. He made sure our remote controls in the cars and on the keypad outside the garage were connected to the new motor. He then explained the use of online monitoring of the open/closed status of the doorr and directed me to a website that I could easily access to perform this function. And it works! Thanks.

Larry Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan was great! He was very personable and knowledgeable. I would highly recommend your company to friends and family.

Brian Lentz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

VERY FAST SAME DAY SRVICE. CAIDEN WAS GREAT WITH ALL THE REPAIRS ON OUR GARAGE DOOR. HIGHLY RECCOMEMD FOR ANY GARAGE DOOR NEEDS. THANKS, BRIAN

Carol Danley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I backed out too quickly and hit my garage door just before it cleared my trunk. It bent the bottom of the door and jilted the door so hard we couldn’t close it. The response to my call was fast, and the repairman was able to come the same day. The repair was a bit more extensive than we had hoped because a couple of the panels had separated. But he finished in a timely manner and the door looked as good as new. I had never used Precision before, but if we ever have a garage door issue in the future this is who I will call. They are professional and highly qualified, and everything was made crystal clear before, during, and after the repair was complete. I highly recommend this company for all garage door issues you may have.

Robert Willemsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company is more pricey then say Overhead Door. However, the trust, expertise and quality of your techs and Precision Door Co. makes you the far superior value. To me at least. Simply said, I love the way your company operates. The tech that did our work was outstanding by the way.

Dennis Schuring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We contacted you after a Google search for garage door repair in our area. Your staff that answered our call was very professional and scheduled a technician for same day service. Since we had a broken spring having it fixed same day was amazing. The technician contacted us en route and arrived as scheduled. He was professional, presented repair cost options, and was efficient getting the repair done. Definitely will recommend Precision Garage Door of Des Moines to others and will contact in the future when needed.

Thomas Jack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle came to our house within 2 hours of our call. Before he came we got a text with his picture and background. He explained what was going on and fixed everything. Very easy to work with and would highly recommend! Thanks!

Brent Hanson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I feel I was sold a inefficient situation to a problem a year or two ago and now worse problems with an expensive solution with a bait and switch option as soon as I did not agree to an over-sell option to something that could have been addressed the last time you were here No offense to the employees personally just probably process I have run a over $400 million dollar business and you can’t try and just not solve a problem for a client without looking at the possibility of what could happen if you don’t look long term Probably not use you again but keep working on improving from comments Thanks

Randy Maurer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle from Precision Door did a fantastic job on updating our garage door. Very pleased with everything and would highly recommend your company to anyone.

Randy Vernam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super responsive, very accommodating and so skilled! We’re super glad we contacted you, Scott did an awesome job go us!!

Jame Rullestad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision at two, and my tech Caiden arrived at 3:00 PM. Caiden explained what was wrong, how it could be fixed, and how much the repair would cost. He went to work, and 30 minutes later, the repair we discussed, and more, were complete. Caiden was polite, and qui k with a smile and a firm handshake. We discussed possible concerns for the future, and how we would address them. And if I choose to replace my 40 year old door, I'll request Caiden. I trust him to do it fast and do it right, and anyone reading this should, too.

Melanie Rupp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It is so great that I could get work done on a Sunday afternoon. Of course those are the days you lock yourself out. I would highly recommend. The process was smooth from online service assistance for scheduling to the final bill. Grant did an excellent job helping with my garage door updates.

John Peak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used them before. They are always prompt and professional. Would highly recommend them.

Debra Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been great to work with. We were very satisfied when we bought our garage door and opener from them two years ago. The door recently started making more noise than normal, so I called to get it checked out. They sent technician Grant Sagan out the same day. He was friendly and courteous and quickly resolved the issue.

Todd Giblin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, honest Work great value professional looking. Very comfortable with Jordan in our home. Great work guys, great Employee.

Simon Baccam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician friendly did very good job

Steve & Debbie Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an urgent issue with our garage door this morning and Precision came right out. They let us know all of our options and were very professional. I felt confident that they were skilled in what they do.

Bethany Berger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan was a very kind and knowledgeable service technician. He fixed my Internet connection issues, programmed all my remotes, and got my keypad working again at a reasonable price. I would highly recommend this company.

Tom Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have had earlier service from your firm, and were really pleased with your services. Today’s call was small in scope, but your technician made “short work “ of our problem, and was sincerely friendly. Your people have impressed us very much. Thanks for the prompt response and the courtesy that your employees show to your customers. We appreciate their “style!!!! Tom Brown Waukee, IA

Karen McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were very thorough and answered all my questions and came when they said they would. They showed my spouse and I everything they saw and what the different options were to fix the issue. Precision was honest and upfront and did a great Job. They did not charge me to come out and assess the situation like another company I won't mention. They warranty their work!! I am very happy with the finished work they did a great job.

Gennaro Ligouri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice tech , an gave me 3 options for the repairs

Sue N.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice guy and the door works great!

Scott-On Building

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire team at Precision was wonderful to work with. Precision provides great customer service, great pricing and wonderful people!

David Beidelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your employees are prompt, courteous knowledge

Signarama Ankeny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt and professional. Explained what was wrong and provided recommendations and options. I would recommend.

Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sam was GREAT. Showed up early, very friendly and professional, gave me several repair options and prices then completed the work very quickly cleaned up and on to the next, Precision is very lucky to have a employee like him. I will refer all my clients to precision.

Donald Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very impressed and satisfied with the scheduling on line, prompt courteous and knowledgeable young technician. Worth did a great job repairing our door and went above and beyond with making sure everything was in good working condition. Thank you Precision.. you will be highly recommended.