Garage Door Repair in Des Moines - Page 47

Troy Granger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was great! Called this morning and these wonderful people had my door up and going by this afternoon in Collins, Iowa. They will have my business for years to come!

Kevin Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was on time gave me my options and did a great job getting the work done in a short time. Would recommend Kyle and Precision for any door work.

Kyle Clarkson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came out quickly and took care of the issue. On top of that, the technician, Jordan, was very knowledgeable and extremely professional.

Cheryl Ricklefs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There was absolutely no problem with getting our garage opener fixed with no charge as it was still under warranty. The scheduler is great and efficient. And the technician got the work done in just a few minutes. I would recommend Precision Garage Doors because they are prompt, courteous and honest. The installer was friendly and had a great smile. .

Sam Drake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'd previously used Precision Garage Door after a neighbor recommended them. Basically needed a complete overhaul of our garage door functions from the motor, adding a keypad, repairs to seal under the door and replacing the previous chain from the motor to door. The Techs are knowledgeable and have a truck with plenty of service gear! I wouldn't use anyone else!

Sue Pryor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I could give the technician negative stars I would. Came in with an attitude right from the start. We informed him that one of the garage door springs had broken. Tech asked if we wanted a basic check on our system. After his 2 seconds of looking around, he stated we had bolts coming loose, about to shear off. Our bearings were bad because of the black on some parts. Tech did not take a picture of the bad bearings until I tried to see what he was referring to. Most repair people will take pictures of the problem & show you. Tech gave us outrageous pricing & payment plans before he even showed us the issue. I informed tech we would need to check into that & at this time we only wanted to replace the 1 broken spring. Tech stated if I only wanted 1 spring replaced, I needed to find another company! He will only replace 2 not 1. With a major attitude. After that, I was not letting him do any work at our house. Asked if there would be a service call fee for the visit and your tech said no I wouldn't to make you angrier than you already are. I was applied by his behavior. This is not how you act when you come into someone's home to make repairs. Your company was referred to us by other friends that have had repairs done. Just absolutely shocked at the behavior of your tech. Bad way to do business this does not even reflect what you say in your tv commercials.

Michael Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was very informative and had great customer service. Highly recommend.

John Niehaus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent response. The buttons in my wife's car stopped working. I could not determine how to get them reconnected to the door opener. They set me up for an appointment the next day but called to inform me that it would be another day due to a job that ran longer than anticipated. We finally agreed on them coming out late int he afternoon but I received a call that they had a tech who would be there during the initially agreed time span. Tech arrived and very shortly had the button in my wife's car working. Very pleased as always. I have used their services in the past and have never been disappointed.

Ronald Lauridsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L

Greg Mccall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was excellent in every way. I would recommend him to everyone.

Julia Neisemier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sam was knowledgable & friendly. I’ve had Precision over 2-3 times. They’ve always done a great job & made me feel at ease.

Jeff Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision garage door 3 times now. Once for a new spring. Once because the door was binding. This time for a new opener. Each and every time we received same day service. Each of the technicians were kind, knowledgeable, and experienced. I highly recommend their services. You can’t beat service with a smile

Ginger Cronk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision really shines in the area of customer service after the sale. They are responsive, respectful, and professional. If you have a service issue, they are there for you.

Judy Curry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.

John Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door, not only was fast and accurate with quotes, but also very accommodating and helpful. The techs were very professional and fast while working with great care. I highly recommend Precision Door for any issues.

Ruth Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I decided to try Precision at my neighbor’s recommendation after being underwhelmed with another company’s tech previously. I can’t say enough positive things about your service-Sam made everything easy to understand, offering several options to choose from and as I told him in all sincerity, it was a pleasure to meet him. You expect technicians to be good at what they do, when they present themselves as decent human beings, that’s going the extra mile. Thank you Precision!

Nikki Bloedow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door decided to malfunction and completely break on a Sunday afternoon at 1:30. I called and within an hour Sam was there and had by door fixed before 3:30. So friendly and knowledgeable. Very thankful for Precision. Excellent customer service.

Shelli Maness

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sam was so awesome. He was very knowledgeable. I will be back again if I need anything done to my garage.

Jane Hitsman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have seen your advertisement on tv about 24/7 service and needed work on Saturday to get my car out…chat line attendant and serviceman were nothing but efficient and thorough, provided great experience!!

Ervan DeVore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolute GREATEST door company I’ve ever used! I’m sure all the technicians are great at what they do, But I have used KYLE MUYSKENS each time. He is awesome and I highly recommend. THANK YOU, Kyle, your helper and Precision Door. Until the next time, Ervan

Sandra P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision because their website specifically advertised that they repair garage door openers. I appreciated the ability to schedule an appointment online, and the technician arrived right at the appointed time. Once our opener was evaluated, the technician (Sam) explained the problem was with the internal electronics and why it would cost more to fix than replace. With no pressure, he explained the options. Once we decided that the best option was to replace the unit, he had everything installed in about an hour. He programmed the car remotes and the keypad for us and went through the warranty information. Sam was very patient with our questions and very professional and polite.

Craig Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been very pleased with Precision Garage Doors installation of our new drive belt system as well as a follow up a year later with a roller issue. In both cases we were given same day service by a respectful serviceman. I would recommend them to anyone.

Stephen Munwe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech (Sam) was very courteous, knowledgeable and listened. He gave good advised on all possibilities and wasn't pushy.Response time was very good. Was my pleasure to work with him. Thanks Stephen

Mary Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very please with Precision. The morning of my appointment I was texted the name, short bio and picture of the technician assigned to my house. Sam (technician) texted me to ask if he could come early as he was running ahead of schedule. He arrived exactly when he said he would; explained what he found and several options to fix the problem. He was polite and well-versed on garage doors and openers. Sam fixed the problem in no time flat and my garge door was working beautifully. Sam was great. I would recommend Precision (and Sam) to anyone!

Karen Skovgard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came out on Labor Day to access my needs. They had the parts we needed and came out two days later to do the work. The guys were efficient, worked quickly and paid attention to details. Best part- singing of “Delta Dawn” while working!

Ron Rieckmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person saw the problem and knew what caused it and fixed it quickly and effectively and then heard that the door was a little noisy so used the spray lube I already had and took care of that also. It took only about 15 minutes or so . Awesome!! Thanks . Your people show great confidence and pride in doing a super job! Ron

Thomas Simson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted several garage door companies and had them send representatives over. I chose Precision because of the professionalism and courtesy of their representative and their competitive price. The installer came on the date agreed to and on time. He explained what he was going to do and how. He asked if I had any questions and I say no. He went to work immediately and did not loiter around or waste any time. He even courteously declined the cup of coffee I offered him. He finished the job within the 4-hour time frame he had projected. The doors look great. I am glad I chose Precision.

Joe Hutchinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jordan did a tremendous job explaining the problem, installing the new opener, and servicing (spraying lubricate) the moving parts of the existing door. Great guy!!!

Rebecca & Mark Felderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brody and Sutton were fast, efficient, clean, polite, and friendly. So far I love the new doors, but has only been 30 minutes. Good job.

Roger Strain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used Precision in the past. I’m difficult to please because I expect contractors to do the job right the first time. Precision NEVER disappoints. Once again, well done guys. Thanks.