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about Precision Garage Door in:
Waukee, IA
Precision Garage Door of Des Moineshas received 63 reviews, averaging 4.92 Stars:
Waukee, IA
Waukee, IA
After coming home from work to find that a spring had broken, I called to make an, HOPING for an appointment in the next day or two. Nope, I was helped that day! Making the appointment was quick and easy, with confirmation and an installer profile/ picture sent within minutes. Ryan arrived on time and didn’t just go right to the broken spring, he asked me if I had any other concerns or issues that I would like him to look at. In 15 minutes he had 4 options for me based on my original call and the other issues I had brought up. And since they have almost everything they need on their trucks, Ryan was able to not only fix my springs, but installed a new opener! We went from an opener that sounded like a freight train, to one that is as quiet as an electric car. We are so impressed with how we were treated and with Ryan’s professionalism and quality work. I would highly recommend contacting them should you need emergency repairs or are just looking to upgrade your current garage door opener.
- Mike Warmenhoven
Product:
Waukee, IA
The service technician came to my house within an hour after I called. Very thorough in explaining what the problem was, did the work in a timely manner and was very nice. I highly recommend this company to fix your garage door.
- Mary Shelton
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Residential Service Technician: Caiden Farrand
Waukee, IA
New home but my door needed some adjustment. Nothing like hiring a pro to do a job. Great service and a nice young technician.
- Gerrit Vrieze
Waukee, IA
They came immediately to repair our garage door. Our technician Ryan for sure gets 5 stars. He took care of our issue in a short period. Polite and willing to answer all our questions. The entire experience was first class.
- Ron Bagby
Waukee, IA
Kyle is a very courteous & conscientious worker. He has been out 2 times to work on our doors. One last year & one this year. He always takes the time to explain what is going on & what it will take to fix it. He gets right in & gets the job done! Wonderful asset to your company!
- Charles Stiffler
Waukee, IA
My garage door rubber seal was mis-aligned and the track it uses to keep it attached to the garage was coming off my garage door. This track wasn't allowing my garage door opener to shut the door. I called the office and I had a technician at my door within three hours! He was professional and fixed everything within minutes. I will use this company for my future garage door issues.
- Robert Martinez
Waukee, IA
If I could give the technician negative stars I would. Came in with an attitude right from the start. We informed him that one of the garage door springs had broken. Tech asked if we wanted a basic check on our system. After his 2 seconds of looking around, he stated we had bolts coming loose, about to shear off. Our bearings were bad because of the black on some parts. Tech did not take a picture of the bad bearings until I tried to see what he was referring to. Most repair people will take pictures of the problem & show you. Tech gave us outrageous pricing & payment plans before he even showed us the issue. I informed tech we would need to check into that & at this time we only wanted to replace the 1 broken spring. Tech stated if I only wanted 1 spring replaced, I needed to find another company! He will only replace 2 not 1. With a major attitude. After that, I was not letting him do any work at our house. Asked if there would be a service call fee for the visit and your tech said no I wouldn't to make you angrier than you already are. I was applied by his behavior. This is not how you act when you come into someone's home to make repairs. Your company was referred to us by other friends that have had repairs done. Just absolutely shocked at the behavior of your tech. Bad way to do business this does not even reflect what you say in your tv commercials.
- Sue Pryor
Waukee, IA
I’ve used Precision in the past. I’m difficult to please because I expect contractors to do the job right the first time. Precision NEVER disappoints. Once again, well done guys. Thanks.
- Roger Strain
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Residential Service Technician: Jordan Andrus
Waukee, IA
Great job!!
- Josh Padilla
Waukee, IA
I am so pleased with the service provided by Precision and their technician, Brandon, on my garage doors. After having a poor customer experience with another vendor that never showed, as expected, Precision was prompt and friendly! They came out within an hour of my initial call! Brandon explained the work needed, offered various options for consideration and completed the work efficiently! It is evident that Brandon understands customer service and Precision is fortunate to have him. Thank you!!!
- Jenna Goode
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Waukee, IA
Same day, done perfect - offered a lot of options and extremely friendly. Great to know these folks are here when we need them!
- WILL PETERSEN
Waukee, IA
Jordan Andrus was the Technician that came to my rescue 2 years ago when my overhead garage door railing pulled loose from the door frame. Today one of my springs broke and I immediately called Precision Door Service based the excellent job Jordan did last time. I could not believe my luck when Jordan showed up again this time. We both recognized each other and he again made quick work of installing two new springs and three new bearings all in less than an hour. I couldn't be happier with his professionalism and friendly demeanor. Customer for life!!!
- Tim Leeper
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Residential Service Technician: Jordan Andrus
Waukee, IA
Great Service. Got me in the same day. Their my go to for garage service and equipment forever.
- Mark Currie
Waukee, IA
Amazing customer service! Kyle our service technician was amazing to work with. I called Precision and same day they looked at our garage and provided us an estimate. Kyle saw the issue, talked through our options and even found other issues with our door that needed to be fixed. I have nothing but great things to say about Precision and the services they provide.
- Jenny H.
Waukee, IA
Jordan was able to come the day after I called. He talked me through everything going wrong and gave me multiple options on how to fix. He did an amazing job and by the time he left, my garage door was back to silent and working perfect. I really appreciate him and his work!
- Jamie Cornish
Waukee, IA
Very professional and knew what they doing. Explained everything so that I could understand.
- Pam Pertzborn
Waukee, IA
Technician Jordan Clark was very professional and gave a clear understanding of our garage door status and overall condition. He presented itemized repair cost options. We decided on a course of action and Jordan completed the repair in a timely fashion. An itemized email was sent upon completion of the work. To add to our experience, we discovered our broken spring about 8:45am and I made a call to Precision customer service about 9:00am to request a repair. Three hours later, our garage door was repaired and functional. Pretty good customer service in my book.
- Ross deBuhr
Product:
Waukee, IA
I had issue that my key pad on garage stoped working. These guys installed new key pad and garage door opener year or two ago. I called and apt is set for next day. Tech show up and replace my key pad. He was very nice and friendly. I will recommend you guys and I will always use your service when we need
- Alisa Blazevic
Product:
Waukee, IA
It was easy to make the appointment online. The follow up from your company was comforting. The repairman was right on time and even called me to make sure it was to come early. He was a very nice person.
- Susan Long
Product:
Waukee, IA
Kyle is as a great guy and his team was fantastic came out quickly and fixed the problem efficiently
- Brad Hanus
Waukee, IA
I had my main garage spring broken and contacted Precision Service. I got quick attention and able to come and fix it very next day even though the temp is negative outside. Very professional and very friendly at the same time. Excellent service and reasonable price.
- Lakshmi Srinivasan
Product:
Waukee, IA
Jordan was awesome. Professional and did not try to tell us we needed something we did not. Exactly on time. When our door goes, we will be calling Precision for sure. Our door is old, so could be tomorrow. Thank you Precision!!
- Sherri Kitsis
Waukee, IA
Sam did an amazing job diagnosing and installing a new garage door opener. Thanks again!!
- Gina Jameson
Product:
Waukee, IA
I called Precision because they’ve installed and repaired for us before. Technicians were helpful and courtesy, listened to the issues. It was an easy solve, one I should have thought about, and they figured it out easily. We talked about purchasing another backup battery but decided to see if the current one would hold a charge now that the issue had been resolved. In and out quickly. I will call again.
- Ann Volk
Waukee, IA
Sam came out and replaced our springs along with a complete inspection of door. He was very helpful and knowledgeable. I will definitely keep using Precision Door
- John Mullarkey
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Residential Service Technician: Sam Mathis
Waukee, IA
He was so respectful and gave us choices to fix our door instead of pushing us to get a new garage door. We will be doing business again with this company if need be!
- Bruce Caquelin
Waukee, IA
Great service, from the person who answers the phone to the service techs, professional, yet friendly, with a can-do attitude!
- Joyce Breckenridge
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Waukee, IA
First of all, Kyle is just a fine young gentleman. He called before arriving and was there at the agreed time. We had just called for service the day before, and my husband unexpectedly had to be gone at the time of the appointment. Kyle explained the problem, detailed the solutions, and promptly made the needed repairs. The repair cost was as expected, and the job was completed in about an hour!! I would recommend Precision Door and Kyle Muyskens highly, even if you are a single female homeowner! Pat Dwyer
- Gary and Pat Dwyer
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Residential Service Technician: Kyle Muyskens
Waukee, IA
We received a call back from Kyle within 15 minutes and arrived 1/2 hour from placing our order, on a Sunday! Kyle was polite and clearly explained the causes for our malfunctioning garage door opener. Kyle provided several options for repair and/or replacement of worn items. We decided to repair the garage door hardware and replace the opener. Kyle had everything fixed and cleaned up in about 2 hours! We're very happy with Precision and Kyle. We highly recommend Precision for garage door repair.
- Rich Kroemer
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Residential Service Technician: Kyle Muyskens
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
A friend recommended Precision Door Service. Grant (the technician) was very professional and easy to work with. He thoroughly assessed our garage door issue. He provided a range of options. We chose to have one part replaced today. After we review the emailed summary of service options for updating our garage door motor and electronic components, we will be scheduling an additional appt for that installation. I would definitely recommend Precision Door Service!
- Kelly Gordon