Kyle and Jason were unable to fix my problem with my Genie 900 opener. I admit my garage is a mess but they had ample room to get to opener and wall switch. I was asked "so exactly what is it you would like me to do?" To which I replied, "well, by that question, I can tell this isn't going to go well" (obviously I wanted them to fix it, it was an electrical problem.). I sensed from the get go they really weren't keen on trying to fix it nor putting in a new one. But then having to pay $53.44 and then sign multiple signatures didn't leave me with a good experience.
Kyle and Jason were unable to fix my problem with my Genie 900 opener. I admit my garage is a mess but they had ample room to get to opener and wall switch. I was asked "so exactly what is it you would like me to do?" To which I replied, "well, by that question, I can tell this isn't going to go well" (obviously I wanted them to fix it, it was an electrical problem.). I sensed from the get go they really weren't keen on trying to fix it nor putting in a new one. But then having to pay $53.44 and then sign multiple signatures didn't leave me with a good experience.
- Randy