I was quoted a 2 hour repair window for my broken torsion spring. The technician left 5 hours later. I heard a lot of cursing and bad mouthing my setup and calling for other technicians’ advice. I would have liked to have been kept informed during the process. The technician left multiple sharp screws laying on the garage floor that would have been hazardous to my children’s feet and our car tires. In summary, would not recommend the company to my family and friends.

- Jason Gordon

Kyle and Jason were unable to fix my problem with my Genie 900 opener. I admit my garage is a mess but they had ample room to get to opener and wall switch. I was asked "so exactly what is it you would like me to do?" To which I replied, "well, by that question, I can tell this isn't going to go well" (obviously I wanted them to fix it, it was an electrical problem.). I sensed from the get go they really weren't keen on trying to fix it nor putting in a new one. But then having to pay $53.44 and then sign multiple signatures didn't leave me with a good experience.

- Randy