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about Precision Garage Door in:
Des Moines Area, IA
Precision Garage Door of Des Moineshas received 617 reviews, averaging 4.94 Stars:
Ankeny, IA
Des Moines, IA
I was familiar with Precision Garage Door as I had seen their commercials numerous times. I can recite their jingle and remember they advertise no additional charge for nights or weekend service/repair needs. We wanted to replace our current garage door, so I gave them a call. I spoke to Brinley who was very helpful and had an appointment within a couple of days. They brought catalogs and samples of door colors/patterns. We purchased a black door, an opener and all new tracks. Hunter was our installer. During the install, I happened to come around the corner and overheard Hunter on the phone with someone from Precision. He was advising them that a couple of our black panels had been scuffed in shipment and was asking what they wanted him to do. He had no idea that I heard him on that call. When the install was finished, Hunter walked us through each component, to ensure we were satisfied. He then advised us that Precision had ordered new panels to replace the scuffed ones. This speaks volumes about the integrity of Hunter and whomever he was speaking to back at the office. They could have easily not said anything and took their chances on us noticing them. My replacement panels were ordered, Brinley kept me updated throughout the process. Hunter came back to swap out the panels just like he said he would. Hunter is very professional, detail oriented and thorough in his work. My experience with Precision was great and I would ten out of ten recommend them! Shout out & thank you, Hunter and Brinley!
- Suzanne D
Altoona, IA
Eden Dearden was awesome.He explained everything thoroughly. Very respectful. Thanks very much!
- Matt Grant
Product:
Granger, IA
Door looks great Service was great Will recommend precision door to others Question, I was told the eye sensors would be placed at 8-12 inches Ours are not near that high Was there a reason?
- Bob Bustad
Des Moines, IA
Easy to schedule service online. Tech showed up early. Very thorough & friendly.
- Patrick Thomas
Altoona, IA
Jordon did a fantastic job. He was prompt in his timing, communicated everything very clearly, and he got the job done quickly. He also explained everything to me along the way, and answered any questions I had throughout the process.
- Alex Ven Horst
Des Moines, IA
I needed a new garage door opener and chose Precision due to their reputation. I was able to get the installation scheduled within one week. Your technician - Sam - recommended I get the spring replaced as it was 20 years old. Sam installed the door, spring and wireless keypad and all works smoothly and quietly. I highly recommend Precision.
- Vincent Phillips
Des Moines, IA
A new garage door was on the list for this year, it just happened much sooner than anticipated. I made an appointment online, and Kyle was out the same day. I had already looked at options online, so after he looked at the door and the opener, he was honest and said it's going to cost as much to repair the opener as the cheapest option to replace . So I ordered the new door, Hunter was out the next day and got it installed. Now a few weeks later, I booked an appointment online again, Kyle came out again, and installed the new opener. Both of these guys are top notch. The door is incredibly solid, both it and the opener are practically silent. The new opener has some really nice options, you can actually lock the system so it doesn't open with the keypad or the remote, it can also be operated by wi-fi. Both were intalled, cleaned up/hauled away and you couldn't even tell they had been here. I shold be good for a few decades, but I would absolutely recommend them, and ask for Hunter or Kyle.
- PJ
Product:
Technician: Kyle Muyskens
Urbandale, IA
Excellent customer service from the moment I called for help to the moment they backed out of my drive! They were courteous, understood my concerns, offered suggestions and followed through in a professional and friendly manner. Very pleased!
- D. Borland
Des Moines, IA
Excellent work done by Kyle and Kyle. Professional but fun loving in their work. Great work men!!
- John Kelling
Des Moines, IA
Yes. Ryan was very explicitly about the damage in the equipment. He analyzed other alternatives before suggesting the final proposal. Very good. Waiting for an approval to proceed buying the new equipment and installation.
- Gil Rincon
Pleasant Hill, IA
The technician notified us as to when he would arrive he diagnosed the problem and did a great job fixing the short in the wiring. It was all done in a timely manner, he was very friendly and professional.
- Debbie Small
Ankeny, IA
Very polite and knowledgeable
- Pam Gould
Altoona, IA
We were very pleased working with Precision garage service. Everyone we dealt with was very knowledgeable and friendly. Sam Campbell was the technician that completed our garage work. Sam was very friendly, knowledgeable and completed the work in a timely manner. The technician gave us a few different pricing options to choose from depending on what options of work we wanted done. We will for sure be using Precision again for all our garage needs.
- Jill Mackey
Urbandale, IA
Sam was on time, looked/acted professional, gave me options on the repair, and didn't mind my 7yr old watching his every move. Sam did a great job!
- Aaron Fritz
Des Moines, IA
Jordan was very friendly and knowledgeable. He did Avery good job. We called your company two or three years ago when a spring broke. You are prompt and very reliable. We will recommend you to friends. Thank you, Jean Richards
- Jean Richards
Product:
Technician: Jordan Andrus
Bondurant, IA
Sam was friendly and did a great job explaining the inspection with the door and the options to fix the problems he found. After the installation we went over his work and he explained how to maintain the new parts for long life. Thanks for the fast service!
- Jon Jones
Des Moines, IA
Friendly quick service.
- Sara
Des Moines, IA
I originally scheduled a call for a repair. The technician gave me options between repairing an old system and installing a new opener. I chose a new opener and he was able to complete the work in the same trip.
- Lisa Williams
Des Moines, IA
Kyle did a great job diagnosing the problem and fixed it right away!
- Brian Norberg
Ankeny, IA
I can’t say enough about this company. They are a great company to work with. I had them install a new motor and springs in my garage in San Diego, and I was so excited to hear that they were here in Iowa. Sam Campbell was the technician that installed a new motor and a new belt drive for me. He is very professional and knows exactly what he’s doing checked all the codes and made sure that everything was working properly before he left.. he was very pleasant and a nice young man. I would highly recommend Precision Garage Door to my family and friends. Thank you. Susan S
- Susan Soy
Product:
Technician: Sam Campbell
Ankeny, IA
The turn-around time from when I called to the repair was excellent. The repair technician, Jordan, was very courteous and professional.
- Deb Myers
Des Moines, IA
Jordan was very knowledgeable. He gave us several options for a motor replacement and a garage door replacement, we had damage on our existing door. He was never pushy, just gave clear explanations and the choices to best fit our needs. We are happy we chose to go with a new insulated door, it will definitely keep our garage and family room warmer in the winter. Our original door and motor was from 2002, the new belt drive will be quieter. We like to support local companies for our business.
- Dennis Thompson
Altoona, IA
Jordan Clark did a great job reviewing our needs and providing efficient service.
- Tom Allen
Johnston, IA
Sam C really saved us! Our garage door broke right before 5 pm but of course he took care of the problem…. Staying about 2 hours to get us up and running. So polite and friendly and knowledgeable! But the part of the story that impressed me was when I said” Wow, what if this had happened a week ago when I was going out the door to surgery?” He said,” We would have gotten a couple of guys here and gotten that door out for you!” Reliable! Great service and professionalism from beginning to end. Thanks Sam!
- Jay Hutchinson
Product:
Technician: Kyle Muyskens
Des Moines, IA
Sam Mathis did a great job. He explained the problem, gave us options, and ensured the repairs were done to the best of his ability. But beyond that he took the time to explain ways we could ensure the door was sealed well and what to do if we had any other issues while the repairs were under warranty. We could tell he took pride in his work.
- Eric Busch
Ankeny, IA
Technician Sam Mathis was exceptional. Great knowledge and thorough explanation!
- Chris hanson
Ankeny, IA
Sam is professional and knowledgeable. And would highly recommend his services!!
- Connie Kelly
Urbandale, IA
Precision had a technician to my residence within two hours after I called for repair. Sam Mathis was very personable and explained repair options and costs well. I’ll definitely will be using Precision again for my garage door concerns!
- Linda Wiggins
Des Moines, IA
sam did a great job. heworked hard on what he did. he worked hard the cable and spring. he had to get his problems sovled and he did. he was nice and friendly. thank you.
- Gary Geyer
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
Your service is very professional.l
- John Phillips