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Sam Mathis
Average: 4.94 stars
Sam Mathis's Bio:
Sam M. has been a technician with Precision for 1 year and is one of our top technicians! He's originally from Roland and he enjoys hunting, golfing, wrestling, and riding his Harley. A Blue C4 energy drink is what keeps him going throughout the work day. We're proud to have Sam on our team!
Ankeny, IA
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Residential Service Technician: Sam Mathis
Ankeny, IA
Excellent response. The buttons in my wife's car stopped working. I could not determine how to get them reconnected to the door opener. They set me up for an appointment the next day but called to inform me that it would be another day due to a job that ran longer than anticipated. We finally agreed on them coming out late int he afternoon but I received a call that they had a tech who would be there during the initially agreed time span. Tech arrived and very shortly had the button in my wife's car working. Very pleased as always. I have used their services in the past and have never been disappointed.
- John Niehaus
West Des Moines, IA
I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L
- Ronald Lauridsen
Urbandale, IA
Precision really shines in the area of customer service after the sale. They are responsive, respectful, and professional. If you have a service issue, they are there for you.
- Ginger Cronk
West Des Moines, IA
Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.
- judy curry
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Residential Service Technician: Sam Mathis
Des Moines, IA
Our garage door decided to malfunction and completely break on a Sunday afternoon at 1:30. I called and within an hour Sam was there and had by door fixed before 3:30. So friendly and knowledgeable. Very thankful for Precision. Excellent customer service.
- Nikki Bloedow
Altoona, IA
We chose Precision because their website specifically advertised that they repair garage door openers. I appreciated the ability to schedule an appointment online, and the technician arrived right at the appointed time. Once our opener was evaluated, the technician (Sam) explained the problem was with the internal electronics and why it would cost more to fix than replace. With no pressure, he explained the options. Once we decided that the best option was to replace the unit, he had everything installed in about an hour. He programmed the car remotes and the keypad for us and went through the warranty information. Sam was very patient with our questions and very professional and polite.
- Sandra P.
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Residential Service Technician: Sam Mathis
Ankeny, IA
I am very please with Precision. The morning of my appointment I was texted the name, short bio and picture of the technician assigned to my house. Sam (technician) texted me to ask if he could come early as he was running ahead of schedule. He arrived exactly when he said he would; explained what he found and several options to fix the problem. He was polite and well-versed on garage doors and openers. Sam fixed the problem in no time flat and my garge door was working beautifully. Sam was great. I would recommend Precision (and Sam) to anyone!
- Mary Taylor
Urbandale, IA
I have to tell you, Sam was awesome when he came to the house. He knew what he was talking about, extremely personable and not afraid to have a discussion. I have found, Precision Door Svc. to be professional and above board with everything they do when they have come to help. Sam was professional in every way, from the way he was dressed, to the way he interacted with us while at the house. Keep up the good work!
- R. MacDougall
Pleasant Hill, IA
Outstanding work by Sam Mathis, very impressive work ethic and ability. I would definitely recommend Sam and Precision to anyone asking for recommendations.
- Thomas Boyd
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Residential Service Technician: Sam Mathis
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Precision Service exceeded all my expectations! After setting up an appointment (on Sunday) the technician Sam Mathis was at my front door within two hours. He was very courteous and professional and solved all my problems. Thank you for the great service!!
- Fred Wise
Ankeny, IA
Quick in responding to our need on a Saturday and very quick in replacing our opener. Impressed by the great service we always receive from Precision!!! A+++ in every way!!
- Marsha M
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Residential Service Technician: Sam Mathis
Norwalk, IA
Sam did an excellent job. Very knowledgeable. We appreciated getting the work done today. Would definitely use Precision again for our garage door needs.
- Shirley Miller
Prairie City, IA
Sam was very curtious and was not pushy which means alot to me. After he inspected everything he told me what parts needed to definitely be replaced and told me other parts that could be fixed but wouldn't have to be. He was able to fix and replace everything right on the spot. When he was done he took all of the old pieces and everything was cleaned up when he left.
- John Sneller
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Residential Service Technician: Sam Mathis
Indianola, IA
Garage door would not open. Called this morning at 10:30 and although I said it was not an emergency, they arrived at noon. Did major repairs with full explaination and were done by 1:30. I have a 10 year warranty on repairs and am very satisfied!
- Marilyn Bender
Norwalk, IA
Technicians arrived before scheduled time We're knowledgeable friendly informative and very professional Highly recommend
- Pamela Fuller
Johnston, IA
Sam came out to install new rubber gasket on bottom of garage door and also found a cable that needed to be replaced. He was very professional and answered all of my questions before beginning work.
- Don Clark
Ankeny, IA
Great service today, very fast at taking care of our garage door problems. Sam was the technician, he did a great job of explaining what needed to be done, replaced a broken spring. He went over all of the parts of the door and told me their condition and if it was something that needed to be replace now or was something down the road. I decided to have him replaced everything that he saw had some wear on it. They were fast and he showed me everything that he did and why he felt it was something to think about doing now or in the future. Thank you Precision and thank you Sam for a job well done. I will let people know of your service. Jim Diehl
- Jim Diehl
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Residential Service Technician: Sam Mathis
Des Moines, IA
I would highly recommend Precision Door. Talking with customer service over the phone and setting up an appointment was stress-free and they were very attentive to my needs. The technician(Sam Mathis) they sent out was phenomenal! He was very knowledgeable and thorough in explaining my options. The work that he performed was beyond professional. I have the utmost confidence that my new garage door opener and new torsion springs are going to last for many years.
- Louis Metcalf
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Residential Service Technician: Sam Mathis
Clive, IA
Thank you Sam! You did a professional job!! I would highly recommend!!
- Jason Rincon
Des Moines, IA
My garage door would not open yesterday around 5. In less than 24 hours, Sam has the problem solved and my car is back in the garage. He explained everything he was working on and he gave me the estimate BEFORE he was completed with the job. Great to work with. Thank you for the fast and reliable service. I will tell everyone. Thanks again
- Deb Kozel
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Residential Service Technician: Sam Mathis
Urbandale, IA
I am happy to have you when I have garage door issues. I am an old, widowed lady and need your help. Thanks, Gail Spitzer.
- Gail Spitzer
West Des Moines, IA
They installed our current system. I had a small problem late in the day, so called their 24/7 number. They showed up the next morning in a timely matter and took care of the problem. The technician showed me a couple of things to prevent the problem from happening again. All in all, a pleasant experience. I would highly recommend them.
- Jerry Nordstrumm
Ankeny, IA
Professional and straight to the point. Done quickly. Good guys.
- Paul Maier
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Residential Service Technician: Sam Mathis
Johnston, IA
We are repeat customers as we moved away from the first garage door that Precision serviced for us. It was very convenient to look up the web site on Sunday night when our spring broke, and schedule a service call for the next morning. The technician was here promptly and gave a thorough assessment of the good and bad with our door. It was nice to have options for "level" of service we could choose from. We're like a lot of folks that don't have a ton of money sitting around waiting for items in our home to need repair. Thank you.
- Josie Poppen
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Residential Service Technician: Sam Mathis
Johnston, IA
Fantastic service! Arrived on schedule and Sam took the time to answer some questions and provided a thorough explanation of what was done. The communication from start to finish was excellent and everything is running great.
- Lane Goos
Johnston, IA
Showed up on time, walked through why new garage door opener was the way to go. Installed in less than a hour and very happy with everything.
- Bob Colin
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Residential Service Technician: Sam Mathis
Des Moines, IA
Excellent service. I highly recommend precision garage doors. Called to setup an appointment, technician arrived 1/2 hour later. Sam explained the issue and offered a couple of options. The garage door was fixed in 1 1/2 hours.
- Ken Agey
Des Moines, IA
I used Precision a few years back to repair an old garage door opener which bought me time before replacing it. This time it broke for good so I called Precision Door again and they had a technician to my house within 2 hours! He went over everything with me to make sure what I wanted and the costs involved with each option. He then replaced my opener within half an hour or so! He then went over all instructions and demonstrated the door opener working. It is so smooth and quiet! My wife and I are extremely thankful to Precision Doors and specifically, Sam our technician!
- David Leach
Clive, IA
The Technician arrived AHEAD of schedule, & carefully checked out the bearings, rollers, cables & drums (the spring was broken). I was given a quote, and the technician raised the door manually so I could leave for an appointment & he immediately started work. The technician left when finished & the area worked in was immaculate. He was quite courteous & explained everything quite well.
- Lynn Barton
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Residential Service Technician: Sam Mathis
(515) 209-2193
(515) 209-2193(515) 216-3468
(515) 216-3468(515) 212-5036
(515) 212-5036(515) 259-1505
(515) 259-1505(641) 328-8054
(641) 328-8054(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020(641) 505-1010
(641) 505-1010(515) 421-8020
(515) 421-8020Office: (515) 518-6333
5485 NE 17th Street
Suite D
Des Moines, IA 50313
Office: (515) 236-5100
1903 EP True Pkwy
#306
West Des Moines, IA 50265
100% great service! I reached out at 9 pm after our door opener broke. The scheduler set up an appointment within 15 minutes for the next afternoon. The new opener was installed and working great, with clear communication throughout. Highly recommend!
- Scott Paulson