I called Precision Service at 5.30 pm ,the answering service setup an appt. for 8 am the next morning. I got an call from th tech Sam Mathis at 7; 15 said he was on his way. he came before 8 am and inspected the door ,he explained what was needed to repair the door,wrote me an estimate in minutes. I reviewed the estimate and asked him to go ahead with the work. I was very pleased with the work! Sam overhauled the door in an hour and a half,Now the door is better than it was new with the upgraded parts he used to repair it. he installed new springs-new cables-new mounted center bracke-and new rollers.Sam was very sharp,fast and freindly. I am very happy with the work and the price and service. Thanks ,Ron L

- Ronald Lauridsen

Technician was friendly and took the time to explain what the issues were and how they could be remedied. He made sure I knew the operation of it and what to expect. Door opener runs much quieter than the previous one and is much easier to change the codes. A big plus was that I didn't have to wait to have the service performed. Installation was the same day as the consultation and the consultant was here within a couple of hours of calling them. Although it remains to be seen, I have confidence that I won't have any problems with the opener.

- judy curry

I decided to try Precision at my neighbor’s recommendation after being underwhelmed with another company’s tech previously. I can’t say enough positive things about your service-Sam made everything easy to understand, offering several options to choose from and as I told him in all sincerity, it was a pleasure to meet him. You expect technicians to be good at what they do, when they present themselves as decent human beings, that’s going the extra mile. Thank you Precision!

- Ruth Brown

The Tech (Sam) was very courteous, knowledgeable and listened. He gave good advised on all possibilities and wasn't pushy.Response time was very good. Was my pleasure to work with him. Thanks Stephen

- Stephen Munwe

I contacted several garage door companies and had them send representatives over. I chose Precision because of the professionalism and courtesy of their representative and their competitive price. The installer came on the date agreed to and on time. He explained what he was going to do and how. He asked if I had any questions and I say no. He went to work immediately and did not loiter around or waste any time. He even courteously declined the cup of coffee I offered him. He finished the job within the 4-hour time frame he had projected. The doors look great. I am glad I chose Precision.

- Thomas Simson

Jordan did a tremendous job explaining the problem, installing the new opener, and servicing (spraying lubricate) the moving parts of the existing door. Great guy!!!

- Joe Hutchinson

We are very pleased with our results. I feel it was very reasonably priced for what we got. Wonderful job done, I would use them again.

- Tammy Hernandez

Ryan Swift was professional and knowledgeable. Very friendly and went right to work to replace the overhead spring on our garage door. He completed the job in about an hour. No fuss…. No muss. I would definitely recommend Precision Door of Des Moines.

- Alice Matthews

Brody is very kind and polite. Easy to schedule appointments&pleasure to work with your company

- Viktoriia Denys

Very friendly and fast service. Would recommend this company for all garage door issues.

- Mark Burow

My garage door spring broke late Friday morning. My usual service company wasn't able to fix it until the following Monday. I decided to call Precision Garage Door after having seen their ads on TV. They were able work me in that afternoon which was great because the door was down and not going anywhere with a broken spring. Their technician Jordan A. did a great job! He started off with a full evaluation of the door, gave me a list of additional options to consider beyond just fixing the springs. I decided what I wanted done and he did it with no pressure whatsoever. I felt like I came away with a new door, it was great!

- Thomas Truex

Came promptly and completed the work quickly. I’m impressed as always with this company.

- Fran pottinger

I ABSOLUTELY LOVED Precision! Very professional, very on time and couldn't believe the exceptional service! Kept me informed on all issues and what needed done! Most definitely will use again and recommend this company!

- Karen Baker

Amazing service and very efficient. Jordan did a great job and was very kind. I would definitely recommend Precision to others.

- Sam Musser

Brandon arrived 15 minutes late, outside of the 2 hour window so we were off to a slow start. We chose Precision again, for a garge door lube and tune up, after an emergency bracket repair done last year that was done quickly and adequately. After the garage door safety check, Brandon was able to explain and demonstrate several issues that needed attention. He offered several repair options at different price points. I appreciated the options and ultimately made a choice that made sense for my budget and safety. I can trust Precision and would give them my business in the future.

- Mallory Bonpua

They installed our current system. I had a small problem late in the day, so called their 24/7 number. They showed up the next morning in a timely matter and took care of the problem. The technician showed me a couple of things to prevent the problem from happening again. All in all, a pleasant experience. I would highly recommend them.

- Jerry Nordstrumm

The guys putting in the garage door were fast and efficient and polite. That's all I ask.

- Rusell Lehan

Kyle is very professional and efficient. Made a good judgment on the right problem to solve. And very polite and friendly

- Nina Wang

Very professional. Great job, same day service. Happy with work, cleaanup, and pleasant disposition

- John Hackett

Technician Sam was great. He explained our options in a clear and patient way. We had previously used a different company but we were unhappy with the high pressure tactics used by their representative. The unit works great now. Precision is our company going forward and we will ask for Sam if he is available for us.

- Bill Roach

Kyle M. was great! He looked over my door for any issues and wear. He recommended roller replacements along with the spring (the obvious issue). Works smooth now! Can't believe how quiet the door is. Same day service on a Friday. Even though he arrived just after 5:30, he took the time to walk me through what was needed. Quality job! Highly recommend.

- Troy Zeleznik

Phone calls answered. Quick same day service. Friendly, professional technicians (Kyle M. was great!). Quick work. Upfront, competitive pricing. Great follow-up with pictures, docs, recommended extra work, etc. What the heck more would you want? If all businesses were run like this we'd be living in Utopia. Thanks!

- Rob Bridges

My technician was awesome. Nice, quick and effecient.

- Kelly Alexander

Brody and Sutton did a were so friendly, worked efficiently and did a great job replacing our garage doors!

- Rachel Williams

Ryan was friendly polite and professional

- Kyle Parsons

Reputation and availability.

- Douglas

Always reliable and do a great job! I never hesitate to contact them!

- Brenda Claude Wilkins

Great staff , Great doors and a great professional install of the new doors and new belt drive operators. Doors and operators very smooth and quiet. We went from blasé cookie cutter doors to wood look insulated, with windows. Huge difference in how the house looks, and no longer are stepping out from the house into a black cave with the new door windows that we did not have before. Competitive price point as well. Thanks again Precision Doors!

- Ron Hrubetz

Thank you for being there when I had an emergency. I got a prompt answer to my call and a technician arriving within the hour on a Sunday afternoon during the middle of Iowa women’s basketball game. Can’t say much more in appreciation than that. The tech was friendly, competent and informative. Sorry I don’t recall his name but he is definitely an asset to your company. Just sorry this is costing me so much at a difficult time

- ELEANOR CADAM//SEE 27FEB

we needed a new garage door and I called and talk with your receptionist and she did a wonderful job on the phone and we decided to have you install a new door for us. That was last Friday and we got a new door installed at a very good price Tuesday of this week. We could be more pleased with the Brody & Eric installers and your receptionist. They did a wonderful job. I will tell my friends what good service you provided. We’ve been with Overhead Door for over 40 years with two new homes, and you will now have all of our business.

- Larry Martindale